TIDM46RT TIDM52HM 
 
This announcement is in respect of NIE Finance PLC's bonds 
 
- £350,000,000 2.5 per cent Guaranteed Notes due 2025 (ISIN XS1820002308); and 
 
- £400,000,000 6.375 per cent Guaranteed Notes due 2026 (ISIN XS0633547087). 
 
each unconditionally and irrevocably guaranteed by Northern Ireland Electricity 
Networks Limited. 
 
In accordance with Listing Rules 17.4.7 and 17.3.4, the Report and Financial 
Statements for the year ended 31 December 2020 for each of Northern Ireland 
Electricity Networks Limited and NIE Finance PLC have been uploaded to the 
National Storage Mechanism and will shortly be available for inspection at : 
https://data.fca.org.uk/#/nsm/nationalstoragemechanism and are available on 
Northern Ireland Electricity Networks Limited's website at http:// 
www.nienetworks.co.uk/about-us/investor-relations 
 
Northern Ireland Electricity Networks Limited's Report and Financial Statements 
for the year ended 31 December 2020 follows below: 
 
Contact for enquiries: 
 
NIE Networks Corporate Communications - telephone 0845 300 3556 
 
2020 - AT A GLANCE 
 
- Continued focus on the health and safety of staff, contractors and the 
general public with development of Safer Together programme 
 
- Maintained reliable electricity supply for customers throughout Covid-19 
pandemic through the commitment and dedication of all our staff and contractors 
 
- Significant staff participation in volunteering initiatives to support local 
communities during pandemic 
 
- Cumulative Renewable generation connected to the electricity network reached 
1.7GW 
 
- 6% reduction in customer complaints through continued focus on customer 
service 
 
- Successful response to network damage resulting from adverse weather 
conditions with 100% of affected customers restored within 24 hours 
 
- Continued management of outages to reduce Customer Minutes Lost 
 
- Investment of £80m in the network in line with the RP6 price control 
 
- Replacement of 28,500 meters under the meter recertification programme 
 
- Operating profit of £129.7m and profit after tax of £63.4m 
 
- Over £142m contributed to the Northern Ireland economy through employment of 
circa 1,200 people and payments to local businesses and authorities 
 
- Actively engaged with NI stakeholders on the development of a future energy 
framework for Northern Ireland 
 
GROUP STRATEGIC REPORT 
 
The directors present their annual report and financial statements for Northern 
Ireland Electricity Networks Limited (NIE Networks or the Company) and its 
subsidiary undertakings (the Group) for the year ended 31 December 2020. 
 
The Board of directors of the Company who served during the year are outlined 
in the Group Directors' Report on page 29. 
 
NIE Networks' subsidiary companies are NIE Networks Services Limited and NIE 
Finance PLC. 
 
The Group financial statements have been prepared in accordance with 
international accounting standards in conformity with the requirements of the 
Companies Act 2006. 
 
The Company financial statements have been prepared in accordance with FRS 101 
- Reduced Disclosure Framework and the Company has taken advantage of certain 
disclosure exemptions allowed under this standard. 
 
The financial statements of the Group and the Company have been prepared under 
the historical cost convention, as modified by the revaluation of financial 
derivative instruments at fair value through profit or loss. 
 
Ownership 
 
NIE Networks is part of the Electricity Supply Board (ESB), the vertically 
integrated energy group based in the Republic of Ireland (RoI).  NIE Networks 
is an independent business within ESB with its own Board of Directors, 
management and staff. 
 
Business Model 
 
Principal Activities and Regulation 
 
NIE Networks is the owner of the transmission and distribution networks in 
Northern Ireland and the distribution network operator. SONI Limited (SONI), a 
separate company owned by EirGrid plc, is the transmission system operator and 
is responsible for transmission system design and planning. The Group's 
principal activities are: 
 
- constructing and maintaining the electricity transmission and distribution 
networks in Northern Ireland and operating the distribution network; 
 
- connecting demand and generation customers to the transmission and 
distribution networks; and 
 
- providing electricity meters in Northern Ireland and providing metering data 
to suppliers and market operators to enable wholesale and retail market 
settlement. 
 
NIE Networks is a regulated company and its business activities are regulated 
by the Northern Ireland Authority for Utility Regulation (the Utility Regulator 
or the UR).  Under its Transmission and Distribution licences NIE Networks is 
required to develop, maintain and, in the case of the distribution system, 
operate an efficient, co-ordinated and economical system of: 
 
- electricity transmission - the bulk transfer of electricity across the high 
voltage network of overhead lines, underground cables and associated equipment 
mainly operating at 275kV and 110kV; and 
 
- electricity distribution - the transfer of electricity from the high voltage 
transmission network and its delivery to consumers across a network of overhead 
lines, underground cables and associated equipment operating at 33kV, 11kV and 
lower voltages. 
 
NIE Networks manages the assets of the transmission and distribution networks 
on an integrated basis. 
 
The transmission and distribution networks comprise a number of interconnected 
networks of overhead lines and underground cables which are used for the 
transfer of electricity to around 895,000 consumers via a number of 
substations. This network ensures that electricity produced by generators is 
delivered to consumers through their nominated supplier.  NIE Networks does not 
generate, buy or sell electricity, or send any bills to electricity consumers 
(apart from charges for new or upgraded connections to the network). 
 
During the year an estimated 7.4TWh of electricity was transmitted and 
distributed to consumers in Northern Ireland.  There are 2,200km of 
transmission network, 47,000km of distribution network and over 300 major 
substations. NIE Networks' transmission system is connected to that of RoI 
through a 275kV interconnector and to that in Scotland via the Moyle 
Interconnector. There are also two standby 110kV connections to RoI. 
 
In addition to its core network activities, NIE Networks provides meters to 
consumers and takes meter readings.  It is responsible for managing market 
registration processes and the provision and maintenance of accurate data to 
support the operation of the competitive retail and wholesale electricity 
markets. 
 
Market Registration and Change of Supplier processes facilitate consumers 
switching suppliers in a timely manner in accordance with retail market rules 
and aggregated data is provided to the Single Electricity Market Operator on a 
daily basis for settlement of the wholesale market. 
 
The Group also provides connections to the network for customers requiring a 
new electricity supply (demand connections) and those seeking to generate 
electricity (generation connections).  The market for new connections has been 
fully open to competition since March 2018.  For 'contestable' elements of 
connections, customers can choose whether to accept a quotation from NIE 
Networks or to engage an accredited Independent Connection Provider (ICP) to 
design and construct the connection. 
 
Revenues 
 
The Group derives its revenue principally through charges for use of the 
distribution system and Public Service Obligation (PSO) charges levied on 
electricity suppliers as well as charges for transmission services (mainly for 
use of the transmission system) levied on SONI.  Revenue through charges for 
new demand and generation connections is received from the customer in 
accordance with NIE Networks' Statement of Connection Charges, which is 
reviewed by the Utility Regulator at least annually to approve the charging 
methodology. 
 
Price controls 
 
NIE Networks is subject to periodic reviews in respect of the prices it may 
charge for use of the transmission and distribution networks in Northern 
Ireland. Regulatory Period 6 (RP6) commenced on 1 October 2017 and will apply 
for the period to 31 March 2024. 
 
The RP6 price control sets ex-ante allowances of £745 million for capital 
investment and £487 million in respect of operating costs (stated at 2020-21 
prices). Additional allowances in respect of major transmission load growth 
projects will be considered on a case-by-case basis, for example, the 
North-South Interconnector. The allowances will be adjusted to reflect 50% of 
the difference between the allowances and actual costs incurred. NIE Networks' 
Connections business is largely outside the scope of the RP6 price control 
following the introduction of contestability as referred to above. 
 
The RP6 baseline rate of return of 3.14% plus inflation (weighted average cost 
of capital based on pre-tax cost of debt and post-tax cost of equity) will be 
adjusted to reflect the cost of new debt raised in RP6. This mechanism is new 
for RP6, departing from the former approach of setting an ex-ante allowance, 
and will align the cost of debt component of the return more closely with 
prevailing market conditions at the time of drawdown of new debt. 
 
Strategy 
 
NIE Networks' strategic direction is determined by obligations under its 
Transmission and Distribution licences as well as a commitment to the 
development of a low carbon energy framework for Northern Ireland. Its vision 
of 'Delivering a Sustainable Energy System for All' sets the specific goal NIE 
Networks aspires to in the future, providing direction for the Company within 
the changing external landscape in which it operates. NIE Networks' values, 
which were refined and simplified in the year, are being Safety-, People-, 
Customer-, Commercially- and Future-focussed. 
 
NIE Networks' Purpose aligns with ESB Group's Purpose 'to create a brighter 
future for the customers and communities we serve and will do this by leading 
the transition to a reliable, affordable, low carbon economy.' 
 
NIE Networks' strategic objectives are: 
 
- the health and safety of employees, contractors and the general public; 
 
- enabling Northern Ireland's transition to an effective, sustainable and 
affordable low carbon energy system; 
 
- strong customer service performance by providing a reliable and effective 
electricity service for Northern Ireland and an excellent experience for 
customers engaging with the business; 
 
- continued investment in Northern Ireland's electricity infrastructure to: 
replace worn assets; facilitate increased customer demand; improve the 
reliability of the network; and facilitate the connection of further renewable 
generation; 
 
- performance through people by ensuring a working environment that maximises 
the potential of employees; 
 
- delivery of better performance for stakeholders through a competitive and 
transparent cost base; 
 
- maintenance of a strong investment grade credit rating; and 
 
- effective stakeholder engagement. 
 
NIE Networks seeks to discharge its statutory and regulatory obligations in a 
manner which meets these strategic objectives. 
 
Covid-19 response 
 
2020 saw a significant impact on NIE Networks' operations from the Covid-19 
pandemic, with NIE Networks' Crisis Management Team and Executive Committee 
co-ordinating the response and implementing the business continuity and 
emergency response plans. 
 
At the onset of the pandemic in Q1 2020, the Company identified three main 
priorities: 
 
- protect the safety, health and wellbeing of our employees and customers; 
 
- maintain a reliable electricity supply to our customers across Northern 
Ireland; and 
 
- protect our business to safeguard employment and enable a successful return 
to normal operations. 
 
In response to Government restrictions in March, the Company ceased all 
non-essential works on the network for a number of weeks and made arrangements 
for the majority of office-based staff to work from home. The Company 
maintained critical operations during the most significant Covid-19 
restrictions and updated its standard operating procedures and adapted its work 
sites to facilitate the safety of all staff whether working at field sites, NIE 
Networks' premises or at home. Since that point, the Company has updated its 
procedures in line with public health guidelines and continues to adapt its 
activities to deliver on the priorities noted above. As a result, the Company 
continued to support its customers by providing a reliable electricity service 
and continues to do so as the impacts of Covid-19 persist. 
 
This annual report and financial statements reflect the financial impact of the 
pandemic for the period to 31 December 2020. Management continues to monitor 
the ongoing impact of the pandemic and has taken steps to mitigate the 
operational and financial impacts on the Company. It is evident that the 
pandemic will continue to impact NIE Networks, all of its customers and the 
wider economy through 2021 and potentially beyond. The steps taken by the 
Company and its staff in adapting its working environments to deal with the 
challenges posed by Covid-19 have ensured that the Company will be able to 
deliver work programmes and maintain a reliable electricity service to its 
customers for the foreseeable future. 
 
Throughout the duration of Covid-19, the commitment and resilience displayed by 
the Company's staff has been exemplary. Employees have responded to all the 
challenges posed with real dedication, supporting their communities and 
customers and ensuring that the priorities identified at the start of the 
pandemic have been addressed. The strong performance of the business in 
adapting to the Covid-19 challenge has been testament to their performance. 
 
Financial Review 
 
Financial Key Performance Indicators (KPIs) 
 
Operating Profit 
 
The Group's operating profit as reported in the financial statements was £ 
129.7m for the year to 31 December 2020, an increase of £19.4m on the previous 
year. Group revenue of £302.2m has increased by £25.9m reflecting a £17.6m 
increase in Distribution Use of System revenue, primarily reflecting an 
increase in the Group's investment in its Regulated Asset Base, and an increase 
in revenues associated with the Public Service Obligation (PSO) of £7.0m. Group 
operating costs of £172.5m have increased by £6.5m, predominantly due to 
additional operational costs and restrictions on capital programmes of works 
which led to higher net payroll costs being charged to the Income Statement, as 
a result of the Covid-19 pandemic. 
 
PSO revenue allows NIE Networks to recover the net cost of supporting industry 
programmes such as the Northern Ireland Sustainable Energy Programme. PSO 
revenue is earned over time in line with the use of system by suppliers under 
the schedule of entitlement set by the Utility Regulator for each tariff 
period. Over time PSO, related income and costs net to nil, albeit there are 
timing differences between the receipt of revenue and payment of costs. The net 
PSO income included in operating profit in the current period is £5.3m (2019: 
net expense of £3.9m). 
 
Tax Charge 
 
In March 2020 the Government announced that future Corporation Tax rates would 
be retained at 19% rather than reducing to 17% on 1 April 2020 as previously 
planned. The effect of the increase in the expected future Corporation Tax rate 
has resulted in a one-off charge to the Income Statement and a corresponding 
increase in the associated deferred tax liability of £11.7m. 
 
FFO Interest Cover 
 
The Group considers the ratio of FFO (funds from operations) to interest paid 
to be one of the key internal measures of the Group's financial health. FFO 
interest cover indicates the Group's ability to fund interest payments from 
cash flows generated by operations and is a measure used by external reference 
agencies when assessing the Group's credit rating. The ratio, as shown in note 
6 to the financial statements, at 5.2 times for the year (2019 - 4.6 times) is 
above the target level of 3.0 times. FFO Interest Cover at 31 December 2019 has 
been restated to align with credit rating agency methodology. 
 
Net Assets 
 
The Group's net assets of £425.0m increased by £34.3m on the previous year 
reflecting profit after tax of £63.4m and the impact of changes in deferred tax 
rates on the opening net pension deficit of £3.3m, offset by in-year 
re-measurement losses (net of tax) of £14.4m on net pension scheme liabilities, 
and a dividend paid to the shareholder during the year of £18.0m. 
 
Cash Flow 
 
Cash and cash equivalents increased by £12.5m during the year reflecting net 
cash flows from operating activities of £135.3m, offset by investing activity 
out flows of £96.9m (reflecting the Group's continued investment in the 
network), the dividend paid of £18.0m, repayment of £2.9m of lease liabilities 
and repayment of the Group's Revolving Credit Facility (RCF) of £5.0m. 
 
Net cash flows generated from operating activities of £135.3m are £21.0m higher 
than the £114.3m generated during 2019 reflecting the Group's increased 
operating profit during the year together with lower interest payments and a 
smaller movement in working capital requirements between 2019 and 2020. 
 
Financial Risk Management 
 
The main financial risks faced by the Group relate to liquidity, funding, 
investment and financial risk, including interest rate and counterparty credit 
risk.  The Group's objective is to manage financial risks at optimum cost. The 
Group employs a continuous forecasting and monitoring process to manage risk. 
 
Capital Management and Liquidity Risk 
 
The Group is financed through a combination of equity and debt finance. 
Details in respect of the Group's equity are shown in the Statement of Changes 
in Equity and in note 23 to the financial statements. 
 
The Group's debt finance at the year end comprised bonds of £350.0m and £400.0m 
(£348.6m and £399.0m respectively net of issue costs) which are due to mature 
in October 2025 and June 2026 respectively. The Group has access to a £200.0m 
RCF from ESB, none of which was drawn down at the year end. The RCF is due to 
mature in December 2023. 
 
The Group's liquidity risk is assessed through the preparation of cash flow 
forecasts.  The Group's policy is to have sufficient funds in place to meet 
funding requirements for the next 12 to 18 months. 
 
The Group's policy in relation to equity is to finance equity dividends from 
accumulated profits.  In relation to debt finance, the Group's policy is to 
maintain a prudent level of gearing. 
 
NIE Networks' licences contain various financial conditions which relate 
principally to the availability of financial resources, borrowings on an arm's 
length basis, restrictions on granting security over the Group's assets and the 
payment of dividends. The Group is in compliance with these conditions. 
 
The Group maintained its strong investment grade credit rating from Standard & 
Poor's during the year. 
 
Interest Rate Risk 
 
The £350.0m and £400.0m bonds are denominated in sterling and carry fixed 
interest rates of 2.500% and 6.375% respectively. 
 
Given that 100% of the Group's total borrowings at December 2020 carry a fixed 
interest rate, the Group does not consider that it is significantly exposed to 
interest rate risk. 
 
Since December 2010, NIE Networks has held a £550m portfolio of RPI linked 
interest rate swaps (the RPI swaps). The RPI swaps were put in place by the 
Viridian Group (the Group's previous parent undertaking) in 2006 to better 
match NIE Networks' debt and related interest payments with its 
inflation-linked regulated assets and associated revenue - in the nature of 
economic hedge. As part of the acquisition of NIE Networks by ESB in 2010, the 
swaps were novated to NIE Networks. 
 
Following a restructuring in 2014, the swaps have a mandatory break period in 
2022.  At the same time that the restructuring took effect, and in order to 
achieve a back to back matching arrangement, the Company entered into RPI 
linked interest rate swaps with ESBNI Limited (ESBNI), the immediate parent 
undertaking of the Company, which have identical matching terms to the 
restructured swaps.  The back to back matching swaps with ESBNI ensure that 
there is no net effect on the financial statements of the Company and that any 
risk to financial exposure is borne by ESBNI.  Further details of the swaps, 
including fair values, are disclosed in note 18 to the financial statements. 
 
Credit Risk 
 
The Group's principal financial assets are cash and cash equivalents, trade and 
other receivables (excluding prepayments and accrued income) and other 
financial assets as outlined in the table below: 
 
Year to 31 December                                                2020           2019 
                                                                     £m             £m 
 
Cash and cash equivalents                                          21.5            9.0 
 
Trade and other receivables (excluding prepayments and             53.8           49.7 
accrued income) 
 
Other financial assets - current and non-current                  532.0          506.6 
 
                                                               ________       ________ 
 
                                                                  607.3          565.3 
                                                               ________       ________ 
 
 
The Group's credit risk in respect of trade receivables from licensed 
electricity suppliers is mitigated by appropriate policies with security 
received in the form of cash deposits, letters of credit or parent company 
guarantees.  With the exception of certain public bodies, payments in relation 
to new connections or alterations are received in advance of the work being 
carried out.  Payments received on account are disclosed in note 16 to the 
financial statements. 
 
Other financial assets comprise RPI linked interest rate swap arrangements 
entered into with ESBNI, a wholly owned subsidiary of ESB, as outlined above. 
The counterparty risk from ESBNI is not considered significant given ESB's 
investment in the Group and ESB's strong investment grade credit rating. 
 
The Group may be exposed to credit-related loss in the event of non-performance 
by bank counterparties.  This risk is managed through conducting business only 
with approved counterparties which meet the criteria outlined in the Group's 
treasury policy. 
 
Further information on financial instruments is set out in the notes to the 
financial statements. 
 
Going Concern 
 
The Group's business activities, together with the principal risks and 
uncertainties likely to affect its future performance, are described in this 
Group Strategic Report. As noted in the section on capital management and 
liquidity risk, the Group is financed through a combination of equity and debt 
finance. 
 
On the basis of their assessment of the Group's financial position, which 
included a review of the Group's projected funding requirements for a period of 
not less than 12 months from the date of approval of the financial statements 
along with potential downside sensitivities, the directors have a reasonable 
expectation that the Group will have adequate financial resources for the 
12-month period. While the Covid-19 pandemic continues to impact on both the 
Group and the wider economy, the directors have considered the possible 
financial impact on the Group's financial position and are of the opinion that 
the Group has adequate financial resources for the 12-month period. 
Accordingly, the directors continue to adopt the going concern basis in 
preparing the annual report and financial statements. 
 
Corporate Social Responsibility 
 
NIE Networks provides a vital service to every home, farm and business in 
Northern Ireland as part of its day-to-day work in delivering electricity 
supplies.  Through its mainstream business activities and various specific 
initiatives, the Group seeks to make a positive impact on the communities in 
which it operates. 
 
As NIE Networks' principal Corporate Social Responsibility (CSR) initiatives in 
relation to public safety, customer care, educational outreach, community and 
charitable giving are key objectives and embedded within day-to-day activities, 
progress on each during 2020 is reported within the Operational Review. 
 
Operational Review 
 
Operational KPIs 
 
Throughout this Operational Review reference is made to the Key Performance 
Indicators (KPIs) used to measure progress towards achieving operational 
objectives.  Performance during the year is summarised below: 
 
KPIs - Year to 31 December                                      2020               2019 
 
Health & Safety: 
Fatality                                                           1                  - 
Lost time incidents (number of)                                    2                  3 
 
Network Performance: 
 
Customer Minutes Lost (CML) 
- Planned CML (minutes)                                           33                 45 
- Fault CML (minutes)                                             41                 38 
 
 
Customer Service: 
 
Overall standards - defaults (number of)                        None               None 
 
Guaranteed standards - defaults (number of)                     None               None 
 
Stage 2 complaints to the Consumer Council (number                 2                  2 
of) 
 
 
Connections: 
 
Customer demand connections completed including 
non-recoverable alterations (number of)                        4,051              4,100 
 
 
Sustainability: 
 
Reduction in non-network carbon emissions                      11.0%                N/A 
 
Waste recycling rate                                           97.2%              97.9% 
 
Staffing: 
 
Headcount (at 31 December)                                     1,200              1,216 
 
Absenteeism                                                    2.86%              3.27% 
 
 
Health and Safety 
 
Ensuring the health, safety and wellbeing of employees, contractors and the 
general public continues to be the number one value at the core of all NIE 
Networks' business operations.  The aim is to provide a zero-harm working 
environment where risks to health and safety are assessed and controlled.  This 
is achieved by the promotion of a positive health and safety culture and 
adherence to legislation and recognised safety standards.  The approach to 
safety is based on the principles of: Leadership, Competence, Compliance and 
Engagement. 
 
The health and safety management system is accredited to ISO 45001 standard and 
based on best practice guidance from the Health and Safety Executive Northern 
Ireland (HSENI) and the Institute of Directors. NIE Networks continues to 
engage with various organisations including the HSENI, the NI Utilities Safety 
Group, the NI Roads Authority and Utility Committees, the NI Environment Agency 
(NIEA), various Energy Networks Association (ENA) health and safety committees, 
and the ESB Group, to share information and improve safety performance and 
learning. 
 
Regrettably, all of NIE Networks suffered a terrible loss on 19 August 2020 
with the death of one of our colleagues, Richard Scott, a plant maintenance 
electrician, while working at Drumnakelly Main Substation in Portadown. This 
tragedy has had a huge impact on Richard's family, work colleagues and many 
friends. The circumstances of the incident are being investigated both by the 
Health and Safety Executive for Northern Ireland and internally. 
 
The target for lost time incidents continues to be set at zero. In addition to 
the fatality highlighted above, there were two incidents during the year (2019 
- three). One occurred during low voltage operational activity on the network 
with the other occurring during non-operational training. Each incident has 
been investigated internally. 
 
As a business, we must all redouble our efforts to ensure that we are 
implementing and adhering to the highest safety standards, in everything we do. 
Since these serious incidents, all colleagues across the business have 
contributed to the review of our safety practices via participation in around 
100 focus groups. This feedback and the wider organisation learning from the 
formal incident investigations have led to the development on an enabling 
action plan to improve adherence to our safety value, reduce the risk of harm 
and improve the wellbeing of our staff. The "Safer Together - Our Pathway to 
Zero Harm" plan is a key priority for NIE Networks in 2021. 
 
Safety Engineers are aligned with organisational structures through a Business 
Partner relationship which facilitates integration of skills and allows 
influence and support. During 2020, the Safety Team continued to support all 
business units with particular focus on the following areas: 
 
- the reporting, analysis and investigation of "near miss" events which is key 
to reducing harm.The quality of reports continued to improve with an increase 
in reports detailing "unsafe acts".Each report is analysed by a team of Safety 
Engineers to ensure consistency and accurate follow-up, enabling further 
improvements in equipment and operational procedures to be identified and 
addressed; 
 
- formal incident investigation procedures with monthly reporting to the Health 
and Safety Management Committee; 
 
- two external ISO audits were completed with zero non-conformances identified; 
 
- an internal audit completed on Health, Safety and Environment Assurance 
Framework with zero non-conformances identified; 
 
- continued programme of formal safety training for employees and contractors, 
including safety seminars delivered to all staff to increase risk awareness and 
perception and the publication of a monthly Safety newsletter; 
 
- a further nine employees attained certificates in Construction Health and 
Safety from the National Examination Board in Occupational Safety and Health 
(NEBOSH) bringing the total within the Group to 121 employees; 
 
- over 3,390 site safety inspections completed, the focus of which was to 
provide coaching and to encourage good site behaviours while ensuring 
compliance with safety rules.In line with the Leadership and Engagement 
principles these were completed by a range of staff including Executive 
Committee members, business unit managers, health and safety engineers and 
front-line managers; 
 
- continued focus on identifying the causes of road traffic incidents including 
post-incident driver appraisals and training where required; and 
 
- a programme of health and wellbeing checks, health screening and lifestyle 
advice was made available to all staff virtually due to restrictions imposed by 
the Covid-19 pandemic. 
 
Updates on safety performance are provided to each Health and Safety Management 
Committee, Executive Committee and Board meetings.  This provides a level of 
regular assurance against objectives agreed in the annual Health, Safety and 
Wellbeing Business Plan. 
 
Due to the Covid-19 pandemic, NIE Networks amended work programmes in line with 
Government guidance and requirements regarding Essential and Non-Essential Work 
on a risk-based approach. At an early stage in the pandemic, NIE Networks 
concentrated on an agreed schedule of work which was deemed essential as it 
supported NI's critical infrastructure. In agreeing this approach, NIE Networks 
assessed both the generic and dynamic risks and identified additional control 
measures and mitigation that would be required.  Along with numerous guidance 
documents, the Group also increased communications around Health and Wellbeing, 
which included guidance for those working from home. 
 
Electricity provides a vital service for everyone in Northern Ireland, however 
it is dangerous and NIE Networks aims to continually heighten and improve the 
awareness of those in the close vicinity of the electricity network. NIE 
Networks' Public Safety programme addresses the Group's legislative obligations 
in respect of safety and involves employees from across the Group. 
 
While Covid-19 restrictions prevailed, the Group's Public Safety Campaign was 
delivered by alternative media during May and June through radio messages, 
newspaper and associated digital adverts.  Delivered through both main stream 
media and agricultural media, it enabled the targeting of the messages to the 
relevant sectors with an estimated coverage of c1.3 million. Safety 
presentations were made to contractors across the industry and to other 
utilities and their contractors whilst adhering to the Covid-19 protocols. 
 
NIE Networks' "Kidzsafe" programme continued until March 2020 with over 4,200 
schoolchildren participating in the interactive programme to educate and raise 
awareness of the dangers of the electricity network in an effort to reduce 
incidences of electricity-related injuries when Covid-19 prevented the 
programme from continuing within the school environment. 
 
NIE Networks continued to work with HSENI, the network operators in Great 
Britain and other utilities in Northern Ireland to address the dangerous issue 
of third-party contact, or interference, with our network. 
 
NIE Networks' safety advice is supplemented by a proactive media campaign, 
including social media, with information available on the website at 
www.nienetworks.co.uk/safety. 
 
Network Performance 
 
The provision of a safe, reliable and responsive electricity service, which 
endeavours to meet the standards customers expect, is a key priority for NIE 
Networks. 
 
During 2020, NIE Networks continued to efficiently manage outages required for 
essential maintenance and development to minimise the occasions and length of 
time that customers were off supply, which was particularly important with a 
greater number of customers working from home due to Covid-19 restrictions. 
Performance of the distribution network is measured in its availability, the 
number of minutes lost per customer (CML). 
 
CML due to planned outages is the average number of minutes lost per customer 
for the period through pre- arranged shutdowns for maintenance and 
construction. The average number of planned CML for 2020 was 33 minutes (2019 - 
45 minutes), reflecting the RP6 programme of works and how it was impacted by 
the restrictions on work programmes as a result of Coronavirus regulations. The 
average number of CML due to faults on the distribution network in 2020 was 41 
minutes (2019 - 38 minutes). Each measure is calculated excluding incidences 
where Severe Weather Exemptions have been applied as agreed with the Utility 
Regulator. 
 
The Utility Regulator sets overall and guaranteed standards of performance. The 
majority apply to services provided, for example the timely restoration of 
customers' supplies following an interruption, meter readings in the period and 
prescribed times for responding to customers' voltage complaints.  During the 
year, each of the overall standards was achieved. In 2020 there were no 
defaults against Guaranteed Standards of Performance for customer service 
activities delivered (2019 - none).   During the year 93.7% (2019 - 94.6%) of 
electricity supplies were restored within three hours, within the regulatory 
standard of 87%. 
 
NIE Networks continues to test and confirm the robustness of its emergency 
response capabilities during severe weather events in order to effectively 
restore supply to all customers.  The significant commitment from staff across 
the business helps to ensure that NIE Networks manages effectively this very 
important aspect of the business with every employee having an "escalation" 
role in addition to their normal day-to-day role. 
 
During the year there were six occasions where adverse weather caused damage to 
the network and affected several thousand customers' supplies. On each of these 
occasions, 100% of affected customers' supplies were restored within 24 hours. 
 
Customer Service and Care 
 
NIE Networks strives to engage with customers professionally and courteously 
while being respectful of their individual needs. 
 
The focus on reducing the number of complaints from customers continued in 2020 
with the number of complaints received being 6% lower than in the previous 
year. Individual complaints received are analysed and assessed, based on the 
specific circumstances, to determine whether or not the complaint was 
avoidable. 
 
The continued strong focus on customer service limits the number of instances 
when customers are dissatisfied to the extent that they refer a complaint to 
the Consumer Council for Northern Ireland (CCNI) for review (Stage 2 
Complaints).  During the year, two Stage 2 Complaints were taken up by the CCNI 
on behalf of customers (2019 - two). 
 
NIE Networks has committed to delivering customer service improvements during 
RP6 as it seeks to meet and exceed ever increasing customer expectations, 
especially in relation to increased means of engagement with the Company. These 
improvements are incorporated into the annual Customer Service Action Plan, 
endorsed by the Board. 
 
The Consumer Engagement Advisory Panel (CEAP), established during the 
development phase of the RP6 business plan and comprising NIE Networks with the 
UR, Department for the Economy (DfE) and CCNI, continued to oversee ongoing 
consultation with customer groups on the delivery of the RP6 programme and 
priorities leading into the next price control period. A number of stakeholder 
update and feedback sessions were held focusing on specific areas of our 
business such as how we engage with businesses, vulnerable customers, how we 
respond in emergencies, how connections are managed and how the business should 
be adapting for the future. 
 
Arrangements are in place with ESB Networks, Northern Ireland Water, Openreach 
Northern Ireland and Phoenix Natural Gas to provide mutual support, such as 
sharing resources and equipment, so that customers' utility supplies can be 
restored more quickly during periods of severe weather or other emergency 
situations.  In addition, together with district councils, emergency planners, 
health trusts and other organisations, NIE Networks has arrangements in place 
to respond to wider community needs in the event of customers being without 
electricity for an extended period of time due to severe weather or an 
emergency situation.  A Winter readiness communications campaign is in place to 
ensure homeowners have the utility companies' contact details should they need 
them. 
 
NIE Networks' medical customer care information service is a priority service 
for customers who rely on electricity for their healthcare needs with customers 
or their carers receiving prioritised information on faults or planned work on 
the network. Over 10,000 customers are registered for the service. During the 
initial 'lockdown' period around 80% of customers on the medical care register 
were contacted to provide assurance concerning their electricity supply and 
other support. 
 
NIE Networks works with electricity suppliers to offer a Password scheme to 
reassure customers that the employee visiting their home or premises is a 
genuine caller, whereby a pre-agreed password is delivered to the customer 
before the employee is allowed to enter a property.  In addition, NIE Networks 
is a member of the PSNI Quick Check 101 scheme. 
 
NIE Networks is in the third year of a three-year partnership with the NOW 
Group, the social enterprise that supports people with learning difficulties 
and autism into employment, on its JAM Card initiative. JAM stands for Just A 
Minute and is a card originally designed as a way for people with 
communications difficulties to ask for some more time to complete their 
activities. Over 90% of NIE Networks' employees are 'JAM friendly' having 
undertaken NOW Group's training. 
 
During the year, NIE Networks has been developing its Vulnerable Customer 
Strategy and it is planned to launch this strategy during 2021. This strategy 
will focus on household customers who are critically dependent on electrically 
powered equipment (including life-protecting devices, technologies to support 
independent living and medical equipment), or are identified as needing extra 
support due to the personal characteristics or circumstances. 
 
Connections 
 
NIE Networks' Connections business provides safe, secure, reliable and timely 
electricity connections to the distribution system within Northern Ireland. 
Typically, connections work involves: connecting new or additional load, 
altering the network, or connecting generators to the distribution network. 
More recently, customers have also expressed interest in connecting energy 
storage devices and low carbon technologies, such as electric vehicle chargers 
and electric heat pumps to the network. 
 
Typically, the Connections business connects approximately 9,000 customers each 
year to the electricity network, powering homes, businesses, farms and 
connecting renewable and low carbon technologies. The number of new connections 
completed during the year reduced to 7,661, from 9,501 in 2019 reflecting the 
impact of Covid-19 restrictions. 
 
The market for new connections has been fully open to competition since March 
2018.  For 'contestable' elements of connections, customers can choose whether 
to accept a quotation from NIE Networks or to engage an accredited Independent 
Connection Provider (ICP) to design and construct the connection. There are a 
number of accredited ICPs registered to complete the 'contestable' elements of 
connections in Northern Ireland.  ICPs must adhere to NIE Networks' policies 
and technical specifications when completing the contestable works.  Further 
information in relation to Competition in Connections for customers and ICPs is 
available on NIE Networks' website. 
 
During 2020, a Contestability Working Group including representatives from the 
Utility Regulator, SONI, NIE Networks, ICPs and Lloyds Register Group was 
reconvened to look at potential changes to activities that are currently deemed 
contestable and non-contestable within the NI connections market.  As part of 
this review, the Utility Regulator has commenced a consultation process in 
relation to 'Expanding the Scope of Contestability in Northern Ireland' 
including a Call for Evidence which was issued in February 2021 and for which 
responses are due in March 2021. 
 
NIE Networks continues to play a critical role in providing connections for 
renewable energy sources including connection of two major battery storage 
projects with a total capacity of 100MW in late 2020. To date, NIE Networks has 
successfully connected over 20,000 generators providing renewable generation 
capacity to the network, significantly adding to the available market capacity 
and resulting in approximately 1.7GW of renewable capacity now connected to the 
network.  With a further 0.3GW capacity committed to be connected, the total 
connected renewable capacity is expected to reach circa 2.0GW by 2023.  In 
addition, there continues to be interest from generators to connect potential 
further renewable capacity to the network.  During 2020, over 49% of 
electricity consumption was produced from renewable sources, which exceeded the 
long-term target of 40% by 2020. 
 
The renewable future of Northern Ireland is dependent on good partnership and 
collaboration with industry participants, customers and other stakeholders. NIE 
Networks continues to work closely with all these stakeholders, including 
proactively contributing to the DfE's Northern Ireland Energy Strategy 2050. 
 
NIE Networks has continued to actively participate in the Connections 
Innovation Working Group to consider and progress appropriate solutions which 
facilitate the connection of further Distributed Energy Resources (DER) in 
Northern Ireland.  Following a joint consultation issued by NIE Networks and 
SONI in respect of NIE Networks Providing Distribution Generation Offers with 
Non-Firm Market Access, a Decision Paper was published in February 2021, 
confirming that NIE Networks will provide non-firm access to distribution 
generators of 5MW and above. 
 
Electric vehicles and heat pumps have a strategic role in reducing greenhouse 
gas emissions and are a key component of the transition to a low carbon 
economy. NIE Networks supports this transition and is investing in its networks 
to ensure that it can safely and reliably meet the increase in electricity 
demand required to support these technologies. NIE Networks has updated its 
website so that customers who have installed, or plan to install, an electrical 
vehicle charger or a heat pump can submit their notification online in just a 
few minutes by visiting NIE Networks' website. 
 
As part of NIE Networks' consultation during 2019 in relation to 'Greater 
Access to the Distribution Network in Northern Ireland', a requirement was 
highlighted in respect of the need for quicker timescales to facilitate battery 
storage alongside micro generation.  In response to this, a new fast track 
process was developed for these types of connections which now allows customers 
to apply online and to submit commissioning and test results through an online 
portal. 
 
During the year, the Connections business has also continued to deliver the 
outputs specified in NIE Networks' business plan, including strengthening 
customer service and account management for project developers seeking 
connections to the electricity network and ensuring information provided in 
documentation and online meets the needs of customers. 
 
The Connections business will continue to provide an excellent service to 
customers connecting to the network whilst facilitating competition in the 
connections market. 
 
Environment 
 
NIE Networks' Environmental Policy commits to protecting the environment and 
mitigating the impact of its activities on the environment. NIE Networks is 
also committed to aligning its business with social objectives and supporting 
local environmental organisations to protect and improve the environment in 
Northern Ireland. The environmental management system is certified to ISO 14001 
and is designed to ensure compliance with all relevant legislative, regulatory 
requirements and to promote continual improvement. NIE Networks seeks to be an 
industry leader, developing standards and best practice solutions where 
possible. 
 
The annual environmental business plan sets out detailed steps to ensure the 
achievement of the key objectives of: minimising the risks of air and water 
pollution and land contamination; minimising the impact on local communities; 
enhancing energy and resource consumption efficiency and waste management 
practices whilst ensuring appropriate overall environmental management. 
 
During 2020 the Company continued to focus on each of the following areas: 
 
- waste management targets with the recycling rate for all hazardous and 
non-hazardous waste (excluding excavation from roads and footpaths, civil 
projects excavation and asbestos removal) remaining high at 97% (2019 - 98%); 
 
- managing environmental incidents and ensuring clean up procedures are 
followed where environmental incidents occur; and 
 
- a continued reduction in energy usage across operational sites. 
 
Two external audits of ISO 14001 were completed with zero non-conformances 
identified. 
 
To support its environmental programme, ISO 14001 targets and continual 
improvement of its management system, NIE Networks has developed a number of 
key partnerships with local bodies including Ulster Wildlife, The Conservation 
Volunteers and RSPB NI. As part of these partnerships NIE Networks has worked 
to develop employee understanding of wildlife they may come across in their 
day-to-day duties, facilitated tree planting sessions across the province and 
continued to develop a programme to help reduce its single use plastic 
consumption. 
 
NIE Networks is one of only 22 companies in Northern Ireland to achieve the top 
level "platinum" award in Northern Ireland's Environmental Benchmarking Survey. 
This survey recognises those organisations that go above and beyond their legal 
requirements to improve their environmental impacts and better manage their 
resources. NIE Networks was also named as a Business in the Community 
Responsible Business Champion in the Environmental Leadership category. This 
award recognises significant commitment and contribution to environmental 
sustainability in Northern Ireland. 
 
Network Investment 
 
In 2020 NIE Networks invested a total of £80.1m (2019 - £93.9m) (net of 
customer contributions) in the transmission and distribution networks.  This 
investment was primarily related to the refurbishment and replacement of aged 
transmission and distribution assets to maintain reliability of supply and 
ensure the safety of the network. The reduction in investment from the prior 
year primarily reflects the impact of the Covid-19 pandemic on work programmes 
particularly during Q2 when the first national lockdown was in place. During 
this time works were scaled back until risk assessments could be completed to 
permit the development and implementation of safe working practices taking 
account of revised Government guidelines on working safely while respecting 
Covid-19 requirements. 
 
Notwithstanding the impact of the unprecedented pandemic, almost 1,300km of 
transmission and distribution overhead lines were addressed as part of an 
ongoing refurbishment programme during the year. In addition, tree cutting, 
which is an essential programme of work to maintain the networks' resilience to 
storm conditions and reduce network fault rates, was performed across 7,100km 
of overhead lines. 
 
Significant volumes of asset replacements were also delivered on underground 
and substation assets totalling 4,500 units during the year. 
 
Substantial progress was also made in delivering the ongoing Electricity 
Safety, Quality & Continuity Regulations (ESQCR) programme of work to improve 
the safety of equipment on the network. Following a risk assessment, permanent 
solutions were put in place at 76 locations with significant volumes of signs, 
stays and clearances delivered against planned programmes. 
 
Other key investments included the completion of pre-construction works on the 
Coolkeeragh - Magherafelt 275kV double circuit tower line which is a key 
strategic supply to the North West of Northern Ireland. This will allow 
construction works necessary to refurbish the line to commence in 2021. 
 
During 2020, NIE Networks continued to make progress in its transition from a 
Distribution Network Operator (DNO) to a Distribution System Operator (DSO). 
This included the continued progression of six innovation projects with the 
objective of developing cost-effective alternatives to conventional network 
investment while maintaining system capacity and capability. Moreover, a number 
of DSO transition related requests were made to the Utility Regulator under the 
RP6 re-opener mechanism, associated with managing the uptake of low carbon 
technologies, increasing network monitoring and enhancing control systems. 
 
Market Services 
 
NIE Networks continued to achieve full compliance with its regulatory 
obligations in respect of customer appointments for metering work. In addition, 
each year approximately three million visits are made to customer properties to 
take meter readings to ensure that electricity consumption is calculated 
accurately, thereby minimising the number of estimated bills issued by 
electricity suppliers.  Although the number of visits to customer properties 
during the year understandably reduced as a result of Covid-19 restrictions, 
additional interventions (including increased use of online and mobile text 
messaging for customers to submit meter readings) were introduced to try to 
ensure that meter reading levels met the required standard. 
 
NIE Networks has certain obligations under the Trading and Settlement Code to 
provide aggregated meter data for the purposes of settlement of the wholesale 
Integrated Single Electricity Market and continued to be compliant with these 
obligations throughout 2020 with the exception of one technical default. 
 
A major programme to replace meters that have reached the end of their life 
cycle continued during 2020 with the replacement of approximately 28,500 
meters. Approximately 40% of customers meters have now been replaced since this 
programme commenced in 2015. 
 
Sustainability 
 
As a Distribution Network Operator and Transmission Asset Owner, NIE Networks 
plays a key facilitating role in decarbonisation and has the opportunity and 
capability to directly affect carbon emissions in Northern Ireland. NIE 
Networks is paving the way to a decarbonised economy by promoting and 
facilitating the connection of renewable generation and low carbon technologies 
as well as operating the distribution system in a more dynamic, flexible and 
economic manner while maintaining high safety standards alongside security and 
reliability of supply. 
 
NIE Networks is committed to ensuring its business has a minimal or positive 
impact on the local and global environment, community, society and economy. The 
Group's commitment to the European Distribution System Operators Sustainable 
Grid Charter underscores its intentions in this regard and also its commitment 
to addressing climate change and its wider societal impacts. Against this 
context, and in line with statutory reporting requirements, NIE Networks aims 
to demonstrate its commitment to managing its business activities in a more 
sustainable manner and take steps to reduce its Carbon Footprint. As such the 
Group's Sustainability Action Plan, launched in November 2020 and endorsed by 
the NIE Networks Board, is influenced by moral, legal and economic 
responsibilities and will be essential in securing a low carbon future. At the 
heart of the delivery of this action plan is creating personal accountability 
of employees through a behavioural change programme with monthly company-wide 
communications on the topic. 
 
Progress against energy and carbon reduction targets is provided in more detail 
as part of the Streamlined Energy and Carbon Reporting (SECR) statement on 
pages 36 - 37. 
 
Business Carbon Footprint 
 
NIE Networks' business carbon footprint is a measure of the impact that its 
operational activities have on the environment. NIE Networks reports its 
business carbon footprint in tonnes of carbon dioxide equivalent 'tCO2e' per 
employee. 
 
The Group's reported business related emissions have reduced by 11% during the 
year. This is largely due to the restrictions associated with the Covid-19 
pandemic, resulting in short-term stand-down of some operational activities and 
increased working from home. Further details on carbon emissions are included 
as part of SECR statement on pages 36 - 37. 
 
Buildings Energy Use 
 
NIE Networks operates an aged office building stock and has made significant 
concerted efforts to reduce energy consumption over recent years. 
 
Following a number of energy performance improvement initiatives across the 
office building portfolio there has been, on average, a 13% reduction in 
electricity consumption over the last five years. In 2020 there was a 6% 
reduction in electricity and 9% reduction in gas consumption compared with 
2019. While Covid-19 restrictions did reduce office occupation (and thus 
electricity and gas consumption), all of the Company's office buildings 
remained open during the Covid-19 pandemic to support NIE Networks' activities 
as an Essential Service Provider. 
 
There are a number of upcoming office building refurbishment and replacement 
projects that will contribute to our carbon reduction targets in future years. 
Our Dargan office in Belfast will undergo a significant refurbishment in 2021 
which will deliver a major energy performance enhancement during. 
 
Fuel Usage and Business Travel 
 
After a long-term initiative to reduce the fuel usage of NIE Networks' fleet 
vehicles, we continue to strive to maintain this usage at the lowest possible 
level whilst meeting the operational needs of the business. During 2021 NIE 
Networks will introduce the first electric vehicles to its fleet, which will 
reduce the future carbon impact in this area. 
 
Following a number of reviews into fleet efficiency, NIE Networks has seen 
fleet fuel reduce consumption by over 9% in the last five years. Additionally, 
the Group rolled out a new vehicle tracking system during 2020, which will 
provide more information to help inform sustainable driving going forward. The 
data from this new vehicle tracking system will be used to help identify the 
first vehicles suitable for transition to an electric equivalent. 
 
As part of the Company's response to the restrictions associated with the 
Covid-19 pandemic, some teams were temporarily stood down in 2020 during the 
months of March to May. Following implementation of additional safe working 
practices many of these teams were able to return to work due to 28 new 
temporary vehicles being added to the fleet in June to facilitate social 
distancing. The net impact of these changes saw a reduction in fuel consumption 
by fleet vehicles of almost 7% during the year. 
 
NIE Networks has reduced non-operational business mileage during 2020 by almost 
32% compared to the previous year primarily due to increased working from home 
by employees. NIE Networks plans to maintain a level of agile working from home 
in the future along with minimising inter-location travel by maximising the use 
of video conferencing and collaborative working technologies, which is expected 
to contribute to an enduring reduction in business mileage. 
 
Consumption of bottled gas in the form of Liquefied Petroleum Gas (LPG) (used 
in operational activities such as underground cable jointing) decreased by 12% 
during 2020, primarily due to the temporary stand down of some teams during the 
March to May period. 
 
People 
 
Central to NIE Networks' people strategy is to recruit, develop and train and 
retain highly skilled employees for core strategic activities, working in 
partnership with bought-in-services as appropriate.  This ensures that 
knowledge and skills are retained, allows greater agility and flexibility to 
redeploy employees where needed, and builds a strong culture of engaged 
employees motivated to deliver business objectives. Having this agility and 
flexibility during 2020 has been essential in dealing with the Covid-19 
pandemic, allowing employees to operate effectively while also responding 
positively to the challenges and opportunities for employees at all levels. 
 
Against the challenges of delivering the outputs required in the RP6 price 
control within the allowances set, management has continued to focus on cost 
reduction by challenging resourcing across the business while also recognising 
the need to ensure the business has the appropriate skills for its current 
challenges and the future. This has created upskilling and development 
opportunities for employees by increasing their responsibilities and also 
offering opportunities for retraining. 
 
The number of employees at the end of 2020 was 1,200 (2019 - 1,216). 
 
Training and Development 
 
NIE Networks seeks to attract, develop and retain highly skilled people through 
its award-winning apprenticeship programme, as well as graduate, 
apprentice-to-graduate and scholarship programmes.  Our Technical Training 
Centre, which includes Apprentice Training, continued to maintain its extremely 
high standards and again achieved an "Outstanding" classification in its annual 
inspection by the Education and Training Inspectorate. During 2020 NIE Networks 
has been exploring the opportunities of higher level apprenticeships as a way 
to attract people from a wider external pool into roles the organisation finds 
more difficult to recruit. 
 
NIE Networks is committed to a working environment which enables employees to 
realise their maximum potential and to be appropriately challenged and fully 
engaged in the business, with opportunities for skills enhancement and personal 
development.  Human Resources policies are aligned with key business drivers 
including: performance and productivity improvement; clearly defined values and 
behaviours; a robust performance management process; and a strong commitment to 
employee development. 
 
The Covid-19 pandemic created a number of initial difficulties for training 
delivery but it also created opportunities to redesign a number of programmes, 
enabling them to be delivered digitally to ensure a strong focus on development 
continued during the year. A high percentage of employees were involved in a 
variety of training and development initiatives which included leadership 
skills programmes, support programmes for formal qualifications, role 
enhancement, role changes, team development initiatives, coaching and 
mentoring. In addition, all of the Leadership team completed a 360 degree 
feedback process which has resulted in each participant having a personal 
development action plan to progress during 2021. 
 
NIE Networks continues to promote the professional development of engineers 
through the Institution of Engineering and Technology (IET) Professional 
Registration Scheme and encourages and supports more employees to become IET 
members and Chartered Engineers. During 2020, five engineers achieved IET 
professional membership at varying levels. 
 
Equality and Diversity 
 
NIE Networks is proactive in implementing and reviewing human resource policies 
and procedures to ensure compliance with all relevant legislation.  NIE 
Networks is committed to providing equality of opportunity for all employees 
and job applicants with ongoing monitoring to ensure that equality of 
opportunity is provided in all employment practices.  Outreach initiatives are 
used to actively seek female applications in male dominated job roles. NIE 
Networks successfully retained the Bronze Diversity Charter Mark during 2020, 
in recognition of the many initiatives in place in the business to support 
gender diversity. 
 
Group policy is to provide people with disabilities equal opportunities for 
employment, training and career development, having regard to aptitude and 
ability.  Any member of staff who becomes disabled during employment is given 
assistance and re-training where possible. 
 
Sickness Absence 
 
The proactive management of absenteeism is to the mutual benefit of the 
organisation and its employees.  A health and wellbeing policy is in place 
covering areas such as stress management, mental health, alcohol and 
drug-related problems and support to stop smoking.  External occupational 
health and counselling services are available for all employees. 
 
The Health and Wellbeing Forum and champions across the business rolled out 
various initiatives during the year to provide additional guidance and support 
to enable employees to proactively manage their own health and wellbeing. These 
programmes were adapted to be delivered virtually to ensure accessibility to 
the relevant guidance and training for all employees during the Covid-19 
pandemic.  Sickness absence during the year was 2.57% (excluding Covid-19 
related absences) a decrease of 0.70% from the previous year. The figure 
including Covid-19 related absences was 2.86%. 
 
Employee Engagement 
 
NIE Networks places considerable emphasis on its employee participation and 
engagement processes which are well embedded in the Company's culture.   The 
Employee Engagement Board, comprising members representing each employee 
location and chaired by the Human Resources (HR) Director, meets bi-monthly. To 
ensure that strong engagement links were maintained with employees during 
challenging times in 2020, meetings were facilitated both virtually and 
face-to-face where appropriate measures could be put in place in line with 
government guidance. The Managing Director and non-executive members of the 
Board attended a number of the meetings. The focus in 2020 was participative 
group work, idea sharing and two way feedback in relation to the Company's 
response to Covid-19, its approach to safety and a review of the Vision and 
Values. In addition, meetings included updates on key areas of the business. 
Separate engagement groups operate at each main staff location ensuring local 
discussion and information sharing.   Through this process, matters are 
identified for improvement and followed through either by management or with 
employees via a wide variety of participative working groups. 
 
Separate company-wide working groups and forums focus on specific issues/ 
problems or ideas generation, including Health & Wellbeing, Digital Strategy, 
Innovation and Pensions to drive improvements for both the business and 
employees.   As a large proportion of the workforce are field based and working 
on the network across NI, meetings take place regularly at depots to ensure 
that all of these employees have an opportunity to raise issues directly with 
management. 
 
Two separate Employee Relations Forums, comprising management and the relevant 
trade union representatives, continued to meet to progress a wide range of 
employee relations issues. More formal negotiating committees, chaired by the 
HR Director are held regularly and are attended by management, the respective 
full-time union official and trade union representatives to discuss more 
complex issues including terms and conditions and pay.  The Executive Committee 
holds workshops with the senior management group of around 50 managers at least 
biannually to consider performance and new developments and plans. 
 
The formal monthly employee briefing process is the key process to ensure that 
all employees are kept up to date on matters of concern to them, both as 
employees and on Company developments generally.  All employees can attend a 
session with line management at their local workplace or virtually, and can 
also access the material via the Company's intranet.   Ordinarily, all 
employees would have the opportunity to attend presentations by the Managing 
Director, with other members of the Executive Committee, at least annually 
discussing business performance, planned developments and longer-term strategy. 
Additionally, new employees would participate in a formal induction programme 
including meeting with senior management. Given the restrictions imposed by the 
pandemic, a range of virtual sessions and video messages from the Managing 
Director were used in place of face-to-face meetings. 
 
The annual business plan setting out corporate objectives is briefed to 
employees early in the year.  This includes a number of performance targets for 
the Company, the outcome of which determines an element of annual pay award for 
employees across the business and an element of annual performance bonus for 
those participating in the annual bonus scheme.  Monthly updates on the 
Company's performance against these targets are provided to all employees. 
 
Work Experience and Educational Outreach 
 
NIE Networks is conscious of the ongoing need to encourage and develop 
tomorrow's workforce.  By its nature, power engineering is highly skilled and 
specialist and requires many years of training.  With fewer students choosing 
science and technology subjects at GSCE and 'A' level, the electricity industry 
continues to face significant skills shortages. NIE Networks therefore 
continued to engage proactively with students to consider engineering as a 
career, through a wide range of educational outreach initiatives including: 
 
- links, either face to face or virtually with over 50 schools, the majority of 
further educational colleges and the two universities in NI to promote 
opportunities to study Science, Technology, Engineering and Maths (STEM) 
subjects; 
 
- offering four further scholarships to students studying either Electrical & 
Electronic Engineering or Software and Electronic Systems Engineering at 
Queen's University Belfast taking the total number of NIE Networks' scholarship 
students to 20. In addition, NIE Networks has one employee participating in our 
Apprentice to Graduate scheme; and two past apprentices who were sponsored 
through their degree programmes have returned to the business in graduate 
engineering positions; 
 
- offering an industrial placement opportunity for a Geography undergraduate to 
obtain a Diploma in Professional Practice; 
 
- working in partnership with Woman in Science and Engineering (WISE) as they 
launch a WISE NI hub to address the lack of girls taking up STEM careers in NI; 
 
- providing mentors to three grammar schools as part of Sentinus R&D Programme, 
enabling students to work with companies on research and development, design, 
management and marketing; and 
 
- providing support in partnership with a school under the Royal Society 
Partnership Grant to carry out investigative STEM research projects. 
 
NIE Networks remains committed for the fifth year to being the main sponsor of 
"Skills NI" 2020, a two-day careers event in Northern Ireland for 14-19 year 
olds connecting young people with job, career and skills opportunities across 
Northern Ireland which has been postponed to Autumn 2021 due to the Covid-19 
pandemic. 
 
Community Initiatives 
 
NIE Networks continues to be a member of Business in the Community (BiTC). 
Throughout 2020, employees served on the boards of 13 local voluntary, 
community and social enterprise organisations. 
 
During 2020, employees raised over £25,000 for Air Ambulance NI and commenced 
fund raising for Public Initiative for Prevention of Suicide (PIPS) as NIE 
Networks' charity of the year, nominated by employees through the engagement 
process. 
 
Charitable giving by employees is promoted through the Staff and Pensioners' 
Charity Fund, to which the Company contributed £10,000 during the year.  In 
2020 the Charity Fund donated £50,000 to local charities. 
 
During the Covid-19 pandemic the positive impact made by NIE Networks employees 
extended to many local neighbourhoods and communities.  Employees - on their 
own initiative in many cases - supported community initiatives by volunteering 
to make face visors, hand sewing scrubs, delivering prescriptions and groceries 
to elderly neighbours, proactively calling vulnerable customers on NIE 
Networks' medical care register and undertaking a wide range of other 
fundraising activities. 
 
Looking Forward 
 
Key priorities for 2021: 
 
- implementation of the 'Safer Together - Our Pathway to Zero Harm' Plan 
together with the ongoing management of the risks to Safety, Health and 
Wellbeing; 
 
- Covid-19 response and recovery; 
 
- ongoing focus on delivery against RP6 price control allowances and outputs 
while maintaining a safe and secure network; 
 
- delivering a Customer Service Action Plan that will drive further improvement 
in customer service and development of a customer centric culture; 
 
- competing successfully in the open connections market; 
 
- providing effective employee engagement across the business; 
 
- maintaining a strong investment grade credit rating; 
 
- contributing to the development of a new energy strategy for NI; and 
 
- preparing the network for a low carbon future. 
 
Stakeholder Engagement and Section 172(1) statement 
 
This section describes how the directors have had regard to the matters set out 
in section 172(1) (a) to (f) of the Companies Act 2006 in performing their 
duties during 2020 and forms the directors' statement required under the 
Companies (Miscellaneous Reporting) Regulations 2018. 
 
Strategy and long-term decision making 
 
NIE Networks' strategic objectives as detailed on pages 5 - 6 of the Group 
Strategic Report reflect that the Board is focussed on promoting the success of 
the business by delivering customer focused performance in a manner that is 
environmentally sustainable, provides long term stability and meets the needs 
of its key stakeholders. 
 
As part of the Board's role it seeks to ensure that it is cognisant of the 
long-term impact of any decisions. To that end, the Board periodically reviews 
the Company's strategy and regularly seeks updates on strategic issues which 
may impact the business. Additionally, the Board requires management to prepare 
annually a Business Plan for the following year, including five year 
projections and funding requirements, as well as completing a review of 
business risks, both principal and emerging. In that context, any matters 
presented to the Board for approval need to align with the Company's strategy 
and Business Plan. 
 
NIE Networks creates value for the shareholder by delivering strong and 
sustainable results.  NIE Networks' Managing Director and Finance & Regulation 
Director engage with senior executives at ESB each quarter to provide updates 
on NIE Networks' performance against the annual business plan, governance 
matters and on other key developments.  Engagement with ESB is consistent and 
compliant with NIE Networks' regulatory conditions and the Compliance Plan with 
respect to NIE Networks' independence within the ESB Group. 
 
In responding to the Covid-19 crisis during the year the directors considered 
the long-term impact of the pandemic on the Company's operations as well as the 
efficacy of the shorter term decisions taken to respond to public health 
guidelines.  The directors have considered plans to address strategic issues 
arising from the impact of the pandemic over the short, medium and longer term 
and the Board will monitor progress against those plans. 
 
Employees 
 
Ensuring the health, safety and wellbeing of employees is the number one value 
at the core of NIE Networks' business operations, with the aim to provide a 
zero-harm working environment. The Health & Safety section of the Operational 
Review provides detail on how the Company sought to achieve this during 2020. 
The Board approves the annual Health, Safety and Wellbeing Plan and considers 
updates on progress against the plan at each meeting.  The Board considers and 
approves annually the Health and Safety Policy and Health and Safety Management 
System. 
 
From March onwards the Board considered regular updates on management's 
response to the Covid-19 pandemic to ensure that the health and safety of 
employees were protected: with appropriate Covid secure measures in place for 
those employees required to work providing essential works on the network; 
alternative works provided for those whose normal functions could not proceed 
until Covid secure measures were in place and Government restrictions eased; 
and supports in place to ensure the wellbeing of the employees who were 
required to work from home.  Offices and depots remained open throughout for 
employees whose roles required attendance at Company locations and for those 
who were not able to work from home due to personal circumstances. During the 
period of eased restrictions during the summer and autumn, a phased return was 
implemented with employees working from the office on a rota basis. The HR 
Director led the development of an Agile Working from Home Policy to enable 
future flexibility and smart working for employees following the pandemic. 
The Company worked in partnership with the trade unions representing employees, 
Prospect and UNITE, to agree and implement arrangements to protect the health 
of employees and the general public during the Covid-19 pandemic. 
 
As well as protecting the health and safety of employees during the pandemic 
the directors sought to protect the resilience of the business to safeguard 
employment and enable a successful return to normal operations.  The Company 
did not avail of the Government's Coronavirus Job Retention Scheme and no 
redundancies were made during the year. 
 
Following the tragic death of Richard Scott, an NIE Networks employee, while 
working on the network in August, and other serious safety incidents during the 
year, the directors have ensured that thorough internal investigations have 
been undertaken to understand the causes of these incidents and to ensure that 
any learning from them can be implemented to support the achievement of zero 
harm in the future. The Board has considered the findings and recommendations 
(or interim findings and interim recommendations as appropriate) from these 
investigations and has also considered the feedback from focus groups, 
involving all staff, considering safety issues. In order to progress towards 
our ultimate goal of zero harm at NIE Networks, the Board has endorsed a safety 
improvement plan for implementation in 2021: "Safer Together - Our Pathway to 
Zero Harm". 
 
NIE Networks depends on highly trained, skilled and engaged employees to 
achieve its objectives.  The HR Director (an executive director of the Board), 
oversees the development and implementation of NIE Networks' HR strategies 
which are considered regularly by the Board.  During the year the Board 
considered developments to ensure greater equality and diversity in the 
workforce endorsing specific initiatives to drive a positive gender balance and 
promote a positive and inclusive workplace. 
 
The progressive HR strategies in place for resourcing, training and 
development, equality and diversity, managing sickness absence, employee 
engagement including engagement with trade unions and employees' participation 
in the affairs of NIE Networks are detailed in the People section of the 
Operational Review. 
 
With most employees being members of the Northern Ireland Electricity Pension 
Scheme's defined contribution scheme, and with over 4,000 members or pensioners 
in the scheme's defined benefit section, the Board of trustees of the scheme is 
a key stakeholder. The Board receives regular updates on the scheme and senior 
management provide the trustees with regular updates on the Company's 
performance and other relevant matters. The Board oversees the triennial 
valuation to ensure that employer contributions match the funding requirements 
of the defined benefit section of the scheme, with the most recent valuation 
undertaken as at 31 March 2020 currently being finalised. 
 
Customers 
 
NIE Networks' customers include large electricity users, customers seeking 
demand or generation connections, business and domestic customers, including 
those with specific needs, and landowners. These customer groups and their 
various representative bodies, including The Consumer Council (NI), are key 
stakeholders with well-established engagement channels in place. 
 
The Board approved the 2020 Customer Service Action Plan to address increased 
expectations of customers, including responses from customer call backs and 
surveys.  During the year the Board monitored customer service performance, 
receiving regular information on the average number of minutes customers had no 
electricity supply, the level of complaints and the number of these taken up by 
the CCNI on behalf of customers. 
 
Further information on developments in customer service and engagement with 
customers can be found in the Customer Service and Care and Connections 
sections of the Operational Review, including details on the focussed 
engagement with customer representatives to receive feedback on our customer 
performance during RP6 to date and begin to engage with customers on their 
priorities for the next price control period.  This work is overseen by the 
Consumer Engagement Advisory Panel (CEAP) comprising the UR, CCNI, DfE and NIE 
Networks with developments monitored by the Board. 
 
From the outset of the Covid-19 pandemic our priorities were to protect the 
safety, health and wellbeing of customers, as well as our employees, and to 
maintain a reliable electricity supply to customers across Northern Ireland. 
Critical operations were maintained throughout the most significant Covid-19 
restrictions to ensure reliable supply, and further works programmes resumed as 
quickly as possible, with updated standard operating procedures to ensure the 
safety of customers and employees whilst working on customer premises.  From 
the outset of the crisis directors engaged closely with the Minister and the 
Department for the Economy (DfE) and the Utility Regulator (UR) to provide 
assurance, and seek their support where needed, in relation to protecting the 
reliability of electricity supplies during the pandemic. 
 
Suppliers 
 
The Board recognises the key role suppliers play in ensuring NIE Networks 
delivers a reliable service to customers: in supplying materials for the 
network, working on the network as contractors and the provision of essential 
managed services to the business.  From the outset of the pandemic in early 
2020 there has been close engagement with contractors, to ensure those required 
to operate during the pandemic were able to do so safely and viably, and with 
key service providers to ensure continuity of service and timely implementation 
of changes required to enable home working.  We worked closely with our 
materials suppliers to ensure additional stocks of key items to mitigate 
against potential shortages during the pandemic and the end of the Brexit 
Transition Period. 
 
NIE Networks' procurement practices are governed by the UK Utilities Contract 
Regulations 2016 (applicable to procurement by UK utilities). The Board ensures 
that formal contract management arrangements are in place throughout the 
duration of supplier contracts, including in relation to the management of 
safety performance for the contractors working on the network.  The Board 
continued to monitor supplier payment practices to ensure ongoing improvement. 
 
Regulators 
 
In addition to suppliers and customers, the Board has identified a number of 
other key stakeholders.  The UR has regulatory oversight over NIE Networks and 
there are well established formal channels of engagement with the UR at various 
levels within NIE Networks, overseen by the Managing Director and Finance & 
Regulation Director, who report on key regulatory issues to each Board meeting, 
with the Compliance Manager also reporting directly to the Board.  All key 
communications and engagement with the UR are discussed at Board meetings and 
there is Board level engagement with the UR on specific significant matters. 
 
The DfE has regulatory powers and sets energy policy.  Together with senior 
executives from the UR and SONI, the Managing Director participated in the 
DfE's Electricity Stakeholders Group throughout 2020, providing input and 
support to the electricity aspects of the DfE's development of a new energy 
strategy for Northern Ireland, with the Board being kept updated on progress 
throughout the year. 
 
The Health and Safety Executive Northern Ireland (HSENI) is a key regulator. 
The Board seeks to ensure open and transparent engagement between management 
and the HSENI on ongoing operational health and safety issues, and in relation 
to investigations undertaken by the HSENI, and the Board considers updates on 
any health and safety incidents, including those reported to the HSENI, at each 
meeting.   Similarly, the Northern Ireland Environment Agency (NIEA) is a key 
stakeholder with the Board receiving a report to each meeting on any 
environmental incidents including any matters reported to the NIEA. 
 
Other key stakeholders 
 
In addition to employees, customers and their representative bodies, suppliers 
and regulators, other key stakeholders to which NIE Networks directors have 
regard include government ministers and departments, local political 
representatives, electricity market participants, including SONI, other utility 
companies, industry and business representative bodies and bond investors. 
 
Throughout 2020 the directors have engaged with relevant Northern Ireland 
Executive Ministers, their departments and Assembly Committees on future energy 
policy and on the impact of Covid-19, and during the latter part of the year on 
the potential for NIE Networks to support a Green Recovery for Northern Ireland 
following the Covid-19 pandemic. 
 
Together with other members of the Executive Committee, the Managing Director 
is involved in engagement with senior executives of SONI on both operational 
matters and also on the development of potential roadmaps for a decarbonised 
electricity system enabling a low carbon future for Northern Ireland which was 
submitted to the DfE at the end of the year. 
 
The Managing Director is a member of the joint utilities group in Northern 
Ireland providing mutual aid in severe weather incidents impacting on service 
provision to customers and communities and during the pandemic engaging on 
maintaining our essential services for customers.  The Managing Director and 
other senior executives engage with local councils and with groups representing 
industry and business, including representation on relevant committees to 
ensure the interests of the wider industry and business community are 
considered in NIE Networks' operations and plans. 
 
The Board is kept updated on engagement with NIE Networks' bond investors and 
Standard & Poor's credit rating agency which is led by the Finance & Regulation 
Director. 
 
The Board has endorsed an external stakeholder engagement strategy.  The 
Managing Director oversees the implementation of the strategy and the Board 
considers regular updates on progress. 
 
Members of the Board and senior management are active participants in the 
Energy Networks Association, CBI, NI Chamber of Commerce and Industry, Women in 
Business, the Institute of Directors and the Centre for Competitiveness in 
Northern Ireland. 
 
Community and environment 
 
NIE Networks provides a vital service to every home, farm and business in 
Northern Ireland as part of its day-to-day work in delivering electricity 
supplies.  Through its mainstream business activities and various specific 
initiatives, NIE Networks seeks to make a positive impact on the communities in 
which it operates. 
 
The Health and Safety section of the Operational Review provides detail on how 
NIE Networks sought to ensure the safety of the general public in its 
operations and initiatives taken in raising the public's awareness of the 
dangers of the electricity network during the year, with particular focus on 
DIY and farm safety messaging via radio and newspaper during the pandemic. The 
Network Performance and Customer Service and Care sections of the Operational 
Review set out the good performance during 2020 in providing a reliable and 
responsive electricity service, and provides information on services to 
domestic customers with specific needs.  During the strict Covid-19 
restrictions in the spring, NIE Networks engaged with local charitable and 
community organisations and facilitated employees unable to work at their 
normal roles to support the wider community making face shields for residential 
homes, delivering essential medical and food supplies and assisting consumers 
topping up energy prepayment cards. 
 
In the autumn the Board reviewed NIE Networks' preparedness for response to 
severe weather events and reviewed performance after each significant event. 
During the year the Board was kept updated on engagement with local 
communities, including ahead of planned maintenance or refurbishment of the 
network and large connections work. 
 
Further to the Board's adoption of the E.DSO Sustainable Grid Charter as a 
statement of intention in relation to NIE Networks' commitment to 
sustainability in respect of climate change and wider environmental and 
societal impacts, the Board endorsed a Sustainability Action Plan for 2021 - 
2024, targeting an ambitious 12.5% reduction in business carbon footprint from 
2019 levels in a phased approach over the four years.  Further information is 
provided in the Sustainability section of the Operational Review. The Board 
reviewed and approved the Environmental Policy and the 2020 Environmental 
Business Plan. 
 
Reputation for high standards and business conduct 
 
The Board has approved a Code of Ethics which sets out NIE Networks' approach 
to responsible and ethical business behaviour with the underlying principle 
that everyone working for NIE Networks, including the directors, must adhere to 
the highest standards of integrity, loyalty, fairness and confidentiality, 
including meeting all legal and regulatory requirements. Specific policies and 
procedures on the prevention, detection and investigation of fraud, bribery and 
corruption and modern slavery have been approved by the Board.  These 
arrangements, and NIE Networks' wider risk management, governance and internal 
control framework align with the standards required by its shareholder, ESB. 
 
How stakeholders' interests have influenced decision making 
 
NIE Networks recognises the importance of engaging with stakeholders to help 
inform strategy and Board decision-making.  Relevant stakeholder interests, 
including those of employees, customers, suppliers and regulators are taken 
into account by the Board when it takes decisions.  Principal decisions are 
those which are material, or of strategic importance, to NIE Networks and also 
those which are significant to any of NIE Networks' key stakeholder groups. 
 
In responding to the Covid-19 pandemic crisis, and the UK Government's guidance 
in March, the directors considered the health and safety of employees and 
contractors working on the network and the need to maintain a reliable 
electricity supply to all our customers across Northern Ireland, at a time when 
most were based at home with enhanced dependency on electricity, whilst 
protecting individual customers by not entering premises to undertake works. 
The interests of employees were considered in senior management's engagement 
with trade union representatives on a daily basis and that of contractors' 
staff during senior management's close engagement with individual contractors. 
 
In considering these interests, and our responsibilities, it was decided to 
cease all but essential operations to maintain electricity supplies, ensure the 
safety and integrity of the network and critical customer connections. 
Representatives of the unions worked together with management to develop new 
operating procedures to ensure the health and safety of employees working on 
the network during the pandemic, and that of customers and the general public, 
which enabled the decision to implement a phased resumption of all work 
programmes thereby ensuring the longer-term resilience of the network for the 
benefit of customers. 
 
Following the serious safety incidents during the year and with the ultimate 
objective of achieving zero harm to employees, customers and the general public 
in our operations, the directors have endorsed a major safety improvement plan, 
'Safer Together - Our Pathway to Zero Harm', which will be the most important 
initiative within NIE Networks during 2021, developed following consideration 
of views from all employees across the organisation. 
 
Northern Ireland's immediate and longer term environmental and economic 
interests were considered in the Company's engagement with stakeholders in 
relation to the ongoing development of a new energy strategy for Northern 
Ireland, and also in relation to the potential for a Green Recovery, following 
the Covid-19 pandemic.  The Company has worked collaboratively with SONI, DfE, 
UR and other stakeholders in contributing to energy policy development.   The 
Northern Ireland Executive's medium-term recovery strategy 'Rebuilding A 
Stronger Economy' recognises that there is a substantial economic recovery 
opportunity in decarbonising energy as part of growing the green economy across 
Northern Ireland and has highlighted clean energy as one of the potential areas 
for growth.  NIE Networks has put forward practical proposals that could 
contribute to creating higher paying jobs; developing a highly skilled and 
agile workforce; and delivering a more regionally balanced economy to support 
the delivery of that strategy. 
 
Risk Management 
 
Principal Risks and Uncertainties 
 
The outbreak of the Covid-19 global pandemic during the first quarter of 2020 
resulted in the identification of a new principal risk ("Challenges and Risks 
associated with Covid-19 pandemic and its impacts") through existing risk 
management processes. NIE Networks' other principal risks remained consistent 
between 2019 and 2020, although with some movement on the relative ranking of 
risks and some changes to the key risk drivers. The Board agreed the principal 
risks and the detailed risk plan following consideration and recommendation by 
the Audit & Risk Committee. The principal risks and uncertainties that affect 
the Group along with the main mitigating strategies deployed are outlined on 
the following pages. 
 
 
Risk & Risk Description           Mitigating Strategies 
 
 
HEALTH & SAFETY RISKS 
 
 
Health & safety: 
Exposure of employees,            Planned delivery of the 'Safer Together' safety 
contractors and the general       improvement plan. 
public to risk of injury or harm. 
                                  A comprehensive annual Health, Safety and Wellbeing 
                                  Business Plan approved annually by the NIE Networks 
                                  Board which sets out detailed targets for the 
                                  management of health and safety.  These targets are 
                                  continually monitored as part of the Group's ISO 
                                  45001 standard safety management framework. 
 
                                  Comprehensive safety rules, policies, procedures and 
                                  guidance reviewed and communicated regularly and 
                                  compliance monitored on an ongoing basis. 
 
                                  A strong focus on the inspection of work sites and 
                                  the reporting, reviewing and communication of near 
                                  miss incidents. 
 
                                  Ongoing programmes to increase public awareness of 
                                  the risks and dangers associated with electricity 
                                  equipment. 
 
                                  Ongoing engagement with GB Distribution Network 
                                  Operators through the ENA in order to share best 
                                  practice and learning. 
 
 
REGULATORY RISKS 
 
 
Licence compliance: 
Failure to comply with regulatory NIE Networks has a dedicated Compliance Manager to 
licence obligations.              monitor compliance with all regulatory licence 
                                  obligations and to report to the Utility Regulator on 
                                  regulatory matters. 
 
                                  Ongoing programme of education for key staff on 
                                  regulatory and compliance requirements. 
 
                                  Regular engagement with regulatory stakeholders on 
                                  key matters. 
 
 
FINANCIAL RISKS 
 
 
Funding & liquidity: 
Inability to secure adequate      NIE Networks employs a continuous forecasting and 
funding at appropriate cost for   monitoring process to ensure adequate funding is 
planned investments in the event  secured on a timely basis. 
that NIE Networks' credit metrics 
were not maintained within Credit The Group sets its financial plans cognisant of the 
Rating Agency investment grade    requirement to ensure adequate funding for its 
targets.                          activities and to maintain an investment grade credit 
                                  rating with rating agencies. 
 
Exposure to financial             Credit risk in respect of receivables from licensed 
counterparty risk.                electricity suppliers is mitigated by appropriate 
                                  policies with security received in the form of cash 
                                  deposits, letters of credit or parent company 
                                  guarantees. 
 
                                  NIE Networks conducts business only with Board 
                                  approved counterparties which meet the criteria 
                                  outlined in the Group's treasury policy. 
 
                                  The Group's treasury policy and procedures are 
                                  reviewed, revised and approved by the Board as 
                                  appropriate. 
 
 
 
Pensions: 
Increase in the deficit costs or  "Focus" has been closed to new entrants since 1998. 
ongoing accrual costs in the      Since 1998 new members have joined the money purchase 
defined benefit section of the    section of the NIEPS ("Options"). 
Northern Ireland Electricity 
Pension Scheme (NIEPS) ("Focus")  The NIEPS Trustees employ professional advisers in 
not covered by regulatory         the management of the Scheme's assets and 
allowances.                       liabilities. 
 
                                  The deficit repair plan was updated in 2018 following 
                                  the conclusion of the latest triennial review of the 
                                  deficit as at 31 March 2017. The formal valuation as 
                                  at 31 March 2020 is currently ongoing. 
 
 
 
MARKET RISKS 
 
 
Customer service: 
Failure to meet standards for     Stretching customer service standards are approved by 
customer service resulting in     the NIE Networks Board.  Performance against these 
damage to reputation.             standards is monitored and reported on a monthly 
                                  basis. 
 
 
 
Connections market share: 
Risk of reduced income arising    NIE Networks continuously reviews and analyses 
from either a reduced market and/ connection charges to ensure delivery of value for 
or market share arising from      customers. The Group also actively forecasts market 
contestability in connections.    movements to establish the likely impact on the 
                                  connections business. 
 
 
OPERATIONAL RISKS 
 
 
Networks infrastructure failure:  The risk is minimised through ongoing assessment of 
Widespread and prolonged failure  the network condition and development of asset 
of the transmission or            management techniques to inform maintenance and 
distribution network.             replacement strategies and priorities.  NIE Networks' 
                                  asset management practices are certified to ISO 
                                  55001, the internationally recognised standard for 
                                  asset management. 
 
                                  The network is strengthened through appropriate 
                                  investment, a reliability-centred approach to 
                                  maintenance and a systematic overhead line 
                                  refurbishment and tree cutting programme.  NIE 
                                  Networks' strategy is to continue to maintain and 
                                  develop a safe and secure network to meet market 
                                  demands. 
 
 
Emergency response: 
Failing to respond adequately     System risk assessments are completed regularly and 
following damage to the           weather forecasts actively monitored daily. 
electricity network from adverse 
weather conditions.               There is a comprehensive Emergency Plan and Storm 
                                  Action Plan in place, each reviewed and tested 
                                  regularly with emergency simulations carried out at 
                                  least annually.  Duty incident teams provide cover 
                                  365 days per year with arrangements in place for 
                                  access to external utility resources if required. 
 
 
IT failure: 
Major failure of IT               Regular review of IT systems and their resilience is 
infrastructure or IT systems      carried out by the IT team and its professional 
arising from a successful cyber   advisers. 
attack or non-malicious failure. 
                                  NIE Networks is engaged in an ongoing programme of 
                                  review and upgrade of IT software and hardware with 
                                  IT partners. 
 
                                  There is a comprehensive process in place through our 
                                  Managed Service Provider to carry out monitoring of 
                                  technical performance and reliability of key systems. 
 
                                  Disaster Recovery and failover arrangements are 
                                  documented and tested regularly. 
 
                                  IT Security Forum is in place to develop and 
                                  implement policies and procedures to protect against 
                                  cyber-attack as well as to ensure delivery of staff 
                                  awareness training and communication. 
 
                                  Governance structures are in place to ensure ongoing 
                                  compliance with the Network and Information Systems 
                                  Directive, including ongoing reporting to the 
                                  Northern Ireland Competent Authority (NIS Regulator 
                                  for Northern Ireland). 
 
 
Data loss:                        The Group's Data Protection Officer, supported by a 
Loss of data integrity or breach  Data Protection Forum, implements and monitors 
of Data Protection Act.           compliance with data protection policy and 
                                  procedures. 
 
                                  Governance structures are in place throughout the 
                                  business to ensure compliance with the Data 
                                  Protection Act 2018. 
 
                                  Ongoing data protection training for all staff. 
 
 
PEOPLE RISKS 
 
 
Knowledge, skills and succession 
management: 
Inadequate resources with the     NIE Networks' strategy is to attract, develop and 
necessary knowledge and skills.   retain highly skilled people through graduate, 
                                  apprenticeship, trainee and sponsorship programmes to 
                                  ensure that appropriate resources are in place to 
                                  meet the Group's regulatory obligations. 
 
Failure to develop and retain 
staff.                            Employee development is a key priority for the Group 
                                  with continued investment in staff training, skills 
                                  development and on-going performance improvement. 
                                  Focused employee development programmes are in place 
                                  to maximise the potential of staff and ensure 
                                  adequate succession planning. 
 
 
COVID-19 
 
 
Covid-19:                         There are a series of arrangements identified in the 
Challenges and risks associated   NIE Networks Pandemic Preparedness Plan, Crisis 
with Covid-19 pandemic and its    Management Plans and Business Continuity Plans, with 
impacts                           particular focus on arrangements for ensuring 
                                  response efforts are aligned. 
 
                                  These plans also identify the controls and supports 
                                  required to minimise any risk to the safety, health 
                                  and wellbeing of all NIE Networks' employees and 
                                  contractors, their families, our customers, and the 
                                  public at large. 
 
                                  Critical employees and alternates for all key 
                                  processes have been identified and arrangements are 
                                  in place for those employees to carry out these roles 
                                  - as well as succession plans in the event of their 
                                  absence. 
 
                                  Established arrangements are in place to ensure that 
                                  we engage with key stakeholders so that we can 
                                  deliver our services during Covid-19. 
 
Brexit 
 
A free trade agreement between the UK and the EU was agreed on 24 December 2020 
and approved by the UK parliament on 30 December 2020. Although the UK-EU Trade 
and Cooperation Agreement (TCA) provides for trade without significant tariffs 
and duties, the NI Protocol, which came into effect from 1 January 2021, means 
new customs procedures (including additional declarations) for GB/NI trade are 
required from that date. NIE Networks has taken appropriate steps to comply 
with the new obligations arising from the implementation of the post-Brexit 
regime and will continue to monitor and assess the impact of Brexit throughout 
2021. 
 
Emerging risks 
 
The risk management framework enables the Group to identify, analyse and manage 
emerging risks to help identify exposures as early as possible. This is managed 
as part of the same process to identify principal risks and is reviewed and 
monitored in conjunction with principal risks. 
 
High Impact Low Probability (HILP) risks 
 
As a provider of critical national infrastructure, NIE Networks is acutely 
aware of the potential impact of this category of risk for the Group. A full 
review of HILP risks was undertaken in 2020 and agreed by the Board. The review 
also considered the impact upon principal risks and mitigating strategies. 
 
Business Continuity 
 
NIE Networks is responsible for the provision of critical infrastructure and 
disruptions to certain services and operations are potentially damaging to the 
economy, to society and to NIE Networks' business. The Group has in place a 
robust set of business continuity plans and processes, including crisis 
management pandemic plans, to ensure that responses are well managed and 
executed. The exercising and testing of these plans is key to ensuring NIE 
Networks' preparedness for a business continuity event. 
 
On behalf of the Board 
 
Paul Stapleton 
Managing Director 
Northern Ireland Electricity Networks Limited 
Registered Office: 
120 Malone Road 
Belfast BT9 5HT 
 
Registered Number: NI026041 
 
Date: 11 March 2021 
 
BOARD OF DIRECTORS 
 
DAME ROTHA JOHNSTON DBE was appointed as independent non-executive Chair of the 
Board in March 2020, having been an independent non-executive director since 
2011.  She is Chairperson of Northern Ireland Screen, a member of KPMG's 
Northern Ireland Advisory Board, a member of Belfast Harbour Commissioners and 
a director of QUBIS Ltd and Ulster Garden Villages Ltd. She is a member of the 
Industrial Strategy Council, an independent body assessing the progress of the 
UK Government's Industrial Strategy.  In the past she has been a BBC Trustee 
for Northern Ireland and Pro-Chancellor at Queen's University Belfast.  In 2016 
she was awarded Dame Commander of the Order of the British Empire for services 
to the Northern Ireland economy and public service 
 
KEITH JESS was appointed as an independent non-executive director in September 
2019 and as Chair of the Audit & Risk Committee in March 2020.  He is a member 
of the Senate of Queen's University Belfast and a non-executive director on the 
Board of The Progressive Building Society, in each case chairing the Audit 
Committees. 
 
His executive career was primarily at Ernst & Young (EY) (and its predecessor 
entities) based in its Belfast office, where he was Audit Partner from 1990 to 
2017.  He was Engagement Partner for EY on the audit of a number of companies 
within the energy sector in Northern Ireland and a range of other large 
industrial and commercial clients.  He is a Fellow of the Institute of 
Chartered Accountants in Ireland. 
 
ALAN BRYCE was appointed as an independent non-executive director in January 
2018.  He is a non-executive director of Jersey Electricity plc.  He has 
extensive relevant experience and knowledge of the energy sector as he formerly 
held senior executive positions at Scottish Power including as UK Planning and 
Strategy Director, Managing Director of Generation and Managing Director of 
Energy Networks. He was previously a non-executive director of Scottish Water, 
Infinis Energy plc and at Iberdrola USA.   He is a Fellow of the Institution of 
Engineering and Technology. 
 
PAUL STAPLETON, Managing Director, was appointed to the Board in May 2018.  He 
is a director of Energy Networks Association Ltd, European Distribution System 
Operators (E.DSO), the Northern Ireland Centre for Competitiveness and a 
committee member of the Institute of Directors (IoD) in Northern Ireland. He 
joined ESB in 1991 where he held a number of senior management positions 
including General Manager of Electric Ireland, ESB Group Treasurer and 
Financial Controller of ESB Networks Limited.  He is an IoD Chartered Director 
and a member of the Chartered Institute of Management Accountants 
 
GORDON PARKES, Human Resources Director, was appointed to the Board in May 
2019.  He has been HR Director since 2000.  He is a Board Member of the Board 
of Trustees of the Grand Opera House Trust and of the Royal Belfast Academical 
Institution.  He formerly held HR Director or Head of Human Resources positions 
at Norbrook Laboratories Ltd, Tyrone Crystal Ltd and Charnos/Adria Ltd.  He has 
been a Board member at the Labour Relations Agency and a member of the CBI 
Employment and Skills Committee.  Since 2013 he has been a Chartered Fellow of 
the Chartered Institute of Personnel and Development (CIPD) and, in 2019, was 
awarded Chartered Companion status by the CIPD Board.  He holds a Masters in 
Business Administration. 
 
GROUP DIRECTORS' REPORT 
 
The directors present their report and audited financial statements for 
Northern Ireland Electricity Networks Limited (NIE Networks or the Company) and 
its subsidiary undertakings (together, the Group) for the year ended 31 
December 2020. 
 
Results and Dividends 
 
The results for the year ended 31 December 2020 show a profit after tax of £ 
63.4m (2019 - £59.1m).  During the year the Company paid a dividend of £18.0m 
(2019 - £23.7m).  The business and financial review, together with future 
business developments, are provided in the Group Strategic Report. 
 
Corporate Governance 
 
The Board's Governance Report 
 
NIE Networks' regulatory licences require it to establish, and at all times 
maintain, full managerial and operational independence within the ESB Group. 
The NIE Networks Compliance Plan, approved by the Utility Regulator, sets out 
how this independence is achieved. NIE Networks is an independent company 
within the ESB Group of companies with its own Board of directors, management 
and employees. 
 
In January 2019, NIE Networks adopted the Corporate Governance Principles for 
Large Private Companies issued by the Financial Reporting Council (FRC) in 
December 2018 (or 'The Wates Principles').  The principles below have been 
applied throughout the year ended 31 December 2020. 
 
Purpose and Leadership 
 
Good governance provides the foundation for long term value creation and is a 
core focus for the NIE Networks Board.  The Board sees its duties as including 
responsibility for the long-term success of NIE Networks, providing leadership 
and direction for the business and supporting and challenging management to get 
the best outcomes for NIE Networks and its stakeholders. 
 
NIE Networks' Purpose aligns with ESB Group's Purpose 'to create a brighter 
future for the customers and communities we serve and will do this by leading 
the transition to reliable, affordable, low carbon economy'.   At its strategy 
session in November the Board approved an updated Vision statement for NIE 
Networks.  Our vision of 'Delivering a Sustainable Energy System for All' sets 
the specific goal NIE Networks aspires to in the future, providing direction 
for the Company within the changing external landscape in which it operates. 
The Board also endorsed redefined and simplified Values of being Safety, 
People, Customer, Commercially and Future focussed.  Our redefined Purpose, 
Vision and Values will provide direction and motivation to employees and 
external stakeholders in relation to our future purpose and on the principles, 
beliefs and standards that will guide both employees' and management's actions 
as the Company moves in that direction. 
 
The Board oversees the development of management's plans for investing in the 
network and delivering services to customers for each multi-year price control 
period, providing scrutiny and challenge before submission to the UR and 
considers for approval the UR's determination. Once the multi-year plan is 
agreed the Board considers and approves the strategy to deliver the agreed 
plan, including human and financial resources, procurement strategies, and 
approves annual business plans for delivery.  The Board ensures that there is a 
strong management team in place to execute the strategy and drive business 
performance and to maintain a framework of prudent and effective controls to 
mitigate risk.  Each year the Board reviews the succession management and 
leadership development arrangements for the senior management team. 
 
In line with NIE Networks' Purpose and Vision, the Board considers long term 
developments for the energy system, principally the need to decarbonise the 
energy system before 2050, recognising that major change will be required to 
facilitate the growth of low carbon technologies connecting to the network 
which will impact how the network is managed and operated. The Board has been 
considering and planning for these long-term developments for the Company, 
providing challenge and guidance to management.  During 2020 the Board 
considered the Company's internal business decarbonisation journey and endorsed 
a Sustainability Action Plan for NIE Networks to achieve a significant 
reduction in its internal business carbon footprint over the next four years. 
 
In addition to the Board's leadership and oversight in ensuring that the 
Company progresses its strategic objectives, the Board provided leadership 
throughout the particular operational challenges faced during the year. In 
responding to the impact of the Covid-19 pandemic on the Company's operations 
and resilience, and in addressing safety challenges following the fatality of a 
colleague in August whilst working on the network as well as other serious 
safety incidents, the Board provided direction and support to management, had 
oversight of crisis management and considered and addressed the impact on 
employees and external stakeholders. 
 
NIE Networks' Code of Ethics, setting out our approach to responsible and 
ethical business behaviour, has been approved by the Board.  The underlying 
principle of the Code is that everyone working for NIE Networks must adhere to 
the highest standards of integrity, loyalty, fairness and confidentiality, 
including meeting all legal and regulatory requirements.  The Board's Audit & 
Risk Committee is advised of any serious concerns raised by employees, and 
stakeholders generally, via the speaking up / whistleblowing arrangements as 
and when they arise and of the outcome of related investigations. Contractors, 
external consultants and other third parties acting on behalf of NIE Networks, 
are also expected to conduct themselves in accordance with the purpose of the 
Code and the Board's Audit and Risk Committee has ensured that processes are in 
place for this purpose. 
 
Culture is the combination of values, attitudes and behaviours manifested by a 
company in its operation and relationship with stakeholders.  The Board 
monitors the culture within NIE Networks by receiving information throughout 
the year on safety incidents, absenteeism, employee turnover, internal control 
weaknesses and employee engagement outcomes which during 2020 included feedback 
on safety issues and the Company response to the pandemic as well as 
considering the key outcomes from a 360 degree feedback process covering around 
200 managers. Non-executive directors also engage directly with employees.  The 
Board also monitors culture by considering stakeholder and customer surveys. 
 
The Board ensures that there are well embedded arrangements for engagement with 
employees on NIE Networks' purpose, strategy and business activities and on the 
behaviours expected of all employees arising from the Company's values and 
culture. This includes monthly briefings, video messages from the Managing 
Director, Employee Engagement Board and local meetings, as well as engagement 
with trade unions. In addition, a new comprehensive messaging handbook was made 
available to all employees in 2020. During the year non-executive directors 
also attended a number of briefings with senior management. 
 
Board Composition 
 
The NIE Networks Board comprises a majority of independent non-executive 
directors, currently three independent non-executive directors together with 
two executive directors.  From September 2019 to early March 2020 there were 
four non-executive directors, enabling a smooth transition of 
responsibilities. 
 
Dame Rotha Johnston DBE was appointed Chair of the Board on 4 March 2020 
following Stephen Kingon CBE stepping down. Throughout 2020, Alan Bryce and 
Keith Jess were the Board's other independent non-executive directors.   Paul 
Stapleton, Managing Director, and Gordon Parkes, Human Resources Director, were 
executive directors throughout 2020. 
 
The non-executive directors bring diverse experience, independence and 
challenge to support effective decision-making.  The range of Board members' 
experience in: the electricity industry; business and finance; accounting and 
auditing; human resources; serving on other Boards and Audit Committees; and in 
NIE Networks' operations is set out in their biographies on page 28.  The Board 
is confident that all its members have the knowledge, ability and experience to 
perform the functions required of them. 
 
The Board has agreed a statement of the division of responsibilities between 
the Chair and the Managing Director.  The non-executive Chair leads the Board, 
considers and approves the Board agenda and is responsible for ensuring the 
Board's effectiveness and effective communication with the Company's 
shareholder and other key stakeholders whilst the Managing Director is 
responsible for the executive leadership of the day to day running of NIE 
Networks. 
 
Appointments to the Board are reserved to NIE Networks' ultimate parent 
undertaking, ESB, for approval. This is in accordance with the NIE Networks 
Compliance Plan. The Chair and the Managing Director engage with ESB about the 
key skills and experience that are required on the Board. Non-executive 
directors are appointed by NIE Networks under contracts for services setting 
out expected time commitment, duties and fees.  An induction programme is in 
place to familiarise new non-executive directors with NIE Networks. 
 
The Board conducts an annual evaluation of its own performance, and that of the 
Audit & Risk Committee, in order to identify ways to improve effectiveness. 
 The evaluation, which relates to the Board and the Committee's collective 
performance, is led by the Chair and supported by the Company Secretary.  Based 
on members' responses to a questionnaire, a report is provided to the Board, 
and the Committee respectively, with proposed actions to address the issues 
raised, with non-executive directors meeting separately to consider the 
reports.  The annual assessment includes consideration of specific training and 
development needs by each director. 
 
Director Responsibilities 
 
The Board is responsible for reviewing NIE Networks' operational and financial 
performance and for ensuring effective internal control and risk management. 
There is a formal schedule of matters reserved to the Board for decision 
including approval of: the Annual Financial Plan; dividends; annual statutory, 
interim and regulatory financial statements; major capital expenditure; major 
regulatory submissions and certain annual regulatory reports; key corporate 
policies; the annual Health, Safety and Wellbeing Plan; and appointments to the 
Executive Committee on the recommendation of the Managing Director.  The Board 
has five scheduled meetings each year and a separate annual meeting to focus on 
longer term strategic issues.  Additional meetings on specific matters are held 
as required and during 2020 there were a number of additional Board meetings to 
consider the Company's response to the Covid-19 pandemic and serious safety 
incidents. 
 
The Board has delegated authority to management for decisions in the normal 
course of business subject to specified limits.  The Board has delegated 
authority to the Executive Committee of the Board to undertake much of the 
day-to-day business and management and operation of NIE Networks with new terms 
of reference for the Committee approved by the Board during the year.  The 
Executive Committee meets formally monthly and on other occasions as necessary 
and reports on its activities to each Board meeting. 
 
The Audit & Risk Committee is a formally constituted committee of the Board, 
comprising solely non-executive directors, with detailed terms of reference 
setting out its responsibility for overseeing the Group's financial reporting 
process and internal control and risk management systems.   More detail on the 
activities of the Audit & Risk Committee is provided on pages 34 - 35. 
 
Current membership of the Board, the Audit & Risk Committee and the Executive 
Committee is as follows: 
 
BOARD OF DIRECTORS: 
Rotha Johnston DBE (Chair) 
Alan Bryce (Independent Non-Executive Director) 
Keith Jess (Independent Non-Executive Director) 
Paul Stapleton (Managing Director) 
Gordon Parkes (Human Resources Director) 
 
AUDIT & RISK COMMITTEE: 
Keith Jess (Chair) 
Rotha Johnston DBE 
Alan Bryce 
 
EXECUTIVE COMMITTEE: 
Paul Stapleton, Managing Director 
Gordon Parkes, Human Resources Director 
Con Feeney, Customer Delivery Director 
Roger Henderson, Network Assets Director 
Gavan Walsh, Finance & Regulation Director 
Ronan McKeown, Customer & Market Services Director 
 
Directors are required to comply with the requirements of NIE Networks' Code of 
Ethics.  Directors make annual disclosures of any potential or actual conflicts 
of interest and are responsible for notifying the Company Secretary on an 
ongoing basis should they become aware of any change in their circumstances 
regarding conflicts of interest. 
 
Non-executive directors, in the furtherance of their duties, may take 
independent professional advice at the expense of NIE Networks.  All Board 
members have access to the advice and services of the Company Secretary. 
 
Papers and presentations are sent to each Board member electronically in 
advance to allow sufficient time to review and consider matters for discussion 
and decision.  To monitor ongoing business performance the Board receives 
monthly updates on financial, and non-financial key performance indicators 
approved by the Board. The Board receives regular updates on Health, Safety and 
Environment, regulatory matters, HR matters including employee engagement and 
stakeholder engagement against approved plans. All information submitted to the 
Board and Audit & Risk Committee is subject to prior review by the Executive 
Committee and clearance by the Managing Director, with formal arrangements in 
place for supporting clearances for matters requiring the Board's approval. 
Members of the Executive Committee and senior management are invited to attend 
Board meetings to present and discuss specific matters to enable the Board to 
question and challenge management directly. 
 
The corporate relationship between NIE Networks and its ultimate parent, ESB, 
is set out formally, and specifies the standards of governance, internal 
control and risk management arrangements which NIE Networks must have in place, 
reporting arrangements to ESB, the responsibilities of the NIE Networks Board 
and Managing Director and the annual business planning process to meet Group 
requirements. The arrangements are consistent and compliant with NIE Networks' 
regulatory conditions and the Compliance Plan with respect to NIE Networks' 
independence within the ESB Group. 
 
Opportunity and Risk 
 
Opportunity 
 
To ensure the long-term sustainable success of NIE Networks, management 
continues to seek regulatory allowances or incentive arrangements as 
appropriate, for innovative developments to improve performance and to enable 
the long-term development of the network for future customers.  The current 
price control includes a provision to share reduced delivery costs under the 50 
/50 gain share mechanism and an incentive mechanism for achieving reductions in 
customer minutes lost, enabling the creation of value for both the business and 
customers. The Company also has a regulatory allowance to undertake a number of 
important network innovation projects. 
 
The development of the roadmap for the long-term transition to a distribution 
system operator, and the consideration of strategies to support and enable 
decarbonisation and electrification, overseen by the Board, are opportunities 
being pursued to sustain and enhance the relevance and value of the business in 
the longer term by adapting to changing external requirements.  In the shorter 
term, the directors have identified areas where swift action will maximise 
opportunities for Northern Ireland as it recovers from the Covid-19 crisis, 
alongside supporting net zero carbon ambitions for the industry. 
 
Risk 
 
The Board has overall responsibility for risk management and internal control, 
ensuring that the Group's risk exposure remains proportionate to the pursuit of 
its strategic objectives and longer-term stakeholder value.  The Board 
delegates responsibility for oversight of risk to the Audit & Risk Committee 
which retains overall responsibility for ensuring that enterprise risks are 
properly identified, assessed, reported and controlled on behalf of the Board 
in its consideration of overall risk appetite, risk tolerance and risk 
strategy.  The process of considering the Group's exposure to risk and the 
changes to key risks has assisted the Board in its review of strategy and the 
operational challenges faced by the Group.  During the spring, additional risk 
reviews were conducted in light of the Covid-19 pandemic which identified a 
number of areas where the impact of the pandemic resulted in an elevated risk 
profile and mitigation plans were reviewed and updated and continued to be 
closely monitored over the remainder of the year. 
 
The Board has approved the Risk Management Policy to support its oversight of 
risk.  The Committee of Sponsoring Organisations (COSO) Framework is used to 
guide NIE Networks in the management of uncertainty, whether positive or 
negative. NIE Networks' risk management framework provides clear policies, 
processes and procedures to ensure a consistent approach to risk 
identification, evaluation and management across the Group and includes 
appropriate structures to support risk management and the formal assignment of 
risk responsibilities to facilitate managing and reporting on individual risks. 
Each business unit within NIE Networks maintains its own risk register. 
 
The Risk Management Policy also outlines the risk management roles and 
responsibilities and the main organisational and procedural arrangements that 
apply to support the effective management of risk.  At Executive level, the 
Risk Management Committee (RMC), chaired by the Finance & Regulation Director 
and comprising a number of Executive Committee members and senior managers, 
oversees and directs risk management in accordance with the approved policy. 
The RMC considers the status of principal risks and mitigation strategies (as 
well as emerging risks and HILPs) biannually and reports on its activities to 
the Executive Committee, Audit & Risk Committee and the Board throughout the 
year. 
 
The Audit & Risk Committee regularly reviews management's assessment of the 
principal risks and mitigating actions, 'High Impact Low Probability Risks', 
emerging risks, and considers detailed presentations on mitigating specific 
risks. Principal risks are set out in pages 23 - 26 in the Group Strategic 
Report.  At least annually the Board considers and agrees risk tolerances for 
key business activities. 
 
The Internal Audit function reports to the Audit & Risk Committee, independent 
of management, and provides independent assurance to the Audit & Risk Committee 
on the adequacy and effectiveness of NIE Networks' system of governance, risk 
management and control. 
 
Relevant international standards provide the framework to manage risks and 
opportunities in a number of key areas. NIE Networks' asset management, health 
and safety management and environmental management systems are accredited to 
ISO 55001: 2014, ISO 45001 and ISO 14001 respectively. 
 
Remuneration 
 
It is recognised that an effective remuneration policy aligned to business 
needs will underpin high performance. 
 
The Remuneration Policy for all employees on personal contracts, including 
senior executives and covering around 25% of employees, is reviewed and 
approved by the Board each year.  The policy sets out how the Company will 
ensure that the remuneration of senior executives and other employees on 
personal contracts is aligned to market rates and allows for differentiation 
based on performance, competence, responsibilities and adherence to the 
Company's values and behaviours. 
 
The policy provides that all senior executives and employees on personal 
contracts receive market-based remuneration based on detailed benchmarked data 
derived from a range of suitable sources and verified by an independent 
specialist third party. The policy sets out arrangements for each element of 
the remuneration package, comprising salary, performance-related bonus, 
pension, private health insurance, death in service benefit, ill health 
retirement benefit and non-cash benefits, all of which are considered as part 
of any benchmarking exercise. A separate benchmarking policy, setting out the 
benchmarking process, is subject to Board approval. 
 
Salaries for all employees on personal contracts, including senior executives, 
are reviewed annually for potential cost of living increase, including a 
proportion which is dependent on the achievement of annual company performance 
targets, and is aligned with pay awards agreed with the trade union 
representing engineering staff. 
 
The remuneration package for all employees on personal contracts, including 
senior executives, includes the potential to earn an annual performance-related 
bonus based on the achievement of individual, team and company-wide performance 
targets, which are aligned with meeting customer and stakeholder needs. 
 
Stakeholder Relations and Engagement 
 
NIE Networks operates across all of Northern Ireland, providing service to 
every home and business. The Board recognises that the Company's activities 
have a significant impact on many stakeholders, both current and future 
customers, and members of the public in relation to safety and to the 
environment. 
 
Key external stakeholder groups comprise the Utility Regulator, policy makers 
including relevant government departments and agencies; customers and their 
representative groups; local political representatives; electricity industry 
participants; industry groups; key suppliers; and bond investors. 
 
The Board has endorsed the Company's external stakeholder engagement strategy, 
the key element of which is to set out the Company's current, and developing, 
role within the industry, how it ensures: reliability of network performance, 
safety of the network, minimal impact on the environment and continual 
improvement in customer service and satisfaction.  The Managing Director chairs 
the Stakeholder Engagement Steering Group, comprising relevant senior managers, 
which oversees the implementation of the strategy. The strategy identifies key 
stakeholders and their issues and interests, the Company's objectives in the 
engagement process and the planned delivery against each objective. The 
strategy was revised in the light of the impact of the Covid-19 pandemic to 
ensure that stakeholder engagement focussed on developing and implementing our 
changed operational arrangements and their impact on customers and the 
community during the pandemic. Later in the year the strategy focussed on 
engaging on our proposals for a green economic recovery in Northern Ireland, 
and our role in the recovery. 
 
The Board receives updates from the Managing Director at each Board meeting on 
key stakeholder engagement activity with updates on the implementation of the 
strategy biannually. 
 
The non-executive directors are involved directly in engagement with the 
Utility Regulator Board members, senior government officials and elected 
representatives and industry groups as appropriate. 
 
Further details on engagement with key stakeholders are provided on pages 19 - 
23 of the Group Strategic Report. 
 
Given its dependence on highly trained, skilled and engaged people within the 
business to achieve its objectives, the Board recognises that NIE Networks' 
most significant stakeholder group is its workforce.  NIE Networks places 
considerable emphasis on its employee participation and engagement processes 
which are well embedded in the Company's culture. The HR Director, an executive 
director of the Board, oversees and leads the employee engagement processes and 
during the year provided regular updates to the Board on the processes and 
matters being addressed, through the various forums, particularly in relation 
to responding to the pandemic (including the feedback from an employee 
engagement survey on the Company's response and what improvements could be made 
and plans to progress). Later in the year the Board received feedback from 
company-wide employee focus groups considering the approach to safety within 
the organisation and proposals for an improvement plan.  Each non-executive 
director attended a meeting of the Employee Engagement Board during the year to 
participate in the discussions. 
 
The non-executive directors' planned informal engagement with employees at 
various work locations was impacted by the pandemic however a number of 
non-executive directors had the opportunity to engage with employees at a depot 
on the new working arrangements and protocols in place to ensure employees' 
health and safety during the pandemic. 
 
Details of the employee engagement processes are provided on pages 17, 19 and 
20 of the Group Strategic Report. 
 
Audit & Risk Committee 
 
The Audit & Risk Committee is a formally constituted committee of the Board 
with responsibility for overseeing the Group's financial reporting process and 
internal control and risk management systems. 
 
The Audit & Risk Committee comprises the independent non-executive directors. 
Rotha Johnston chaired the Committee to early March 2020, until her appointment 
as Chair of the Board, with Keith Jess chairing the Committee since that point. 
  The Board is satisfied that at least one member of the Committee is competent 
in accounting and auditing.  The Committee had six meetings during 2020. 
 
The terms of reference set out the duties of the Audit & Risk Committee. The 
most significant issues considered by the Committee during 2020, and up to the 
date of this report, are outlined below: 
 
Financial Reporting 
 
- reviewed the annual, interim and regulatory financial statements for NIE 
Networks and annual financial statements for NIE Finance PLC and NIE Networks 
Services Limited, considering the appropriateness of accounting policies, 
whether the financial statements give a true and fair view, the appropriateness 
of the going concern assumption and reviewing the significant issues and 
judgements; and 
 
- reviewed various regulatory submissions. 
 
Internal Controls and Risk Management 
 
- considered and approved the Risk Management Committee's work programme for 
2020 and received regular updates on progress; 
 
- considered the Group's principal risks faced, together with mitigating 
actions being taken to manage the risks, and their alignment to the risk 
tolerance levels agreed; 
 
- considered the outcome of risk reviews undertaken to assess the potential 
impact of Covid-19 pandemic, including stress testing of specific risk areas 
and activities, and mitigation plans; 
 
- reviewed and monitored the effectiveness of internal controls and the risk 
management framework; 
 
- considered an updated risk appetite assessment relating to the Group's 
principal risks and other key business activities; 
 
- considered an assessment of 'High Impact Low Probability' risks; 
 
- monitored the potential impact of the Northern Ireland Protocol in relation 
to the UK's exit from the European Union; 
 
- monitored progress to ensure compliance with the Data Protection Act and 
Networks Information Systems Directive and considered cyber security; 
 
- reviewed the Group's statements for publication on the prevention of slavery 
and human trafficking; and 
 
- reviewed the operation of the Group's key ethics policies including the 
adequacy of the arrangements in place for employees to raise concerns about 
possible wrongdoing. 
 
Internal Audit 
 
- considered Deloitte's annual report of the internal audit plan conducted 
during 2019; 
 
- reviewed and approved the 2020 internal audit plan and monitored progress 
against this plan to assess the effectiveness of this function; 
 
- considered Deloitte's annual assurance opinion on the adequacy and 
effectiveness of the Group's governance, risk management and controls during 
2020; 
 
- reviewed reports detailing the results of internal audits and the timeliness 
of the implementation of actions; and 
 
- reviewed and approved the 2021 internal audit plan to be conducted by 
Deloitte. 
 
The Committee had the facility to discuss any areas of the programme with 
Deloitte without the presence of management. 
 
External Audit 
 
- reviewed reports from the external auditor on the audit of the 2019 statutory 
financial statements and March 2020 regulatory financial statements; 
 
- reviewed the proposed external audit plan for the 2020 statutory financial 
statements to ensure that the external auditor had identified all key audit 
risks and developed robust audit procedures; 
 
- considered the external auditor's adherence to independence requirements; and 
 
- reviewed the report from the external auditor on the audit of the 2020 
statutory financial statements and comments on accounting, financial control 
and other audit issues. 
 
The Committee had the facility to discuss any areas of the audit with the 
external auditor without the presence of management. 
 
In addition, during the year the Audit & Risk Committee reviewed its own 
effectiveness as part of the Board's performance evaluation. 
 
Internal Control Framework 
 
The directors acknowledge that they have responsibility for the Group's systems 
of internal control and risk management and monitoring their effectiveness. 
The purpose of these systems is to manage, rather than eliminate, the risk of 
failure to achieve business objectives, to provide reasonable assurance as to 
the quality of management information and to maintain proper control over the 
income, expenditure, assets and liabilities of the Group.  Strong financial and 
business controls are necessary to ensure the integrity and reliability of 
financial information on which the Group relies for day-to-day operations, 
external reporting and for longer term planning. 
 
The Group has in place a strong internal control framework which includes: 
 
- a code of ethics that requires all Board members and employees to maintain 
the highest ethical standards in conducting business; 
 
- a clearly defined organisational structure with defined authority limits and 
reporting mechanisms; 
 
- comprehensive budgeting and business planning processes with an annual budget 
approved by the Board; 
 
- a continuous forecasting and monitoring process to manage financial risk; 
 
- an integrated accounting system with a comprehensive system of management and 
financial reporting. A monthly financial report is prepared which includes 
analysis of results along with comparisons to budget, forecasts and prior year 
results.  These are reviewed by the Executive Committee and the Board members 
on a monthly basis; 
 
- a financial control framework reviewed in accordance with statutory and 
regulatory obligations; 
 
- a comprehensive set of policies and procedures relating to financial and 
operational controls including health and safety, regulation, HR, asset 
management, risk management and capital expenditure; 
 
- a risk management framework including the maintenance of risk registers and 
ongoing monitoring of key risks and mitigating actions; 
 
- appropriately qualified and experienced personnel including a governance team 
responsible for key controls testing; 
 
- senior managers formally evaluating the satisfactory and effective operation 
of financial and operational controls; 
 
- internal auditors testing management's implementation of their 
recommendations following audit reviews; and 
 
- a confidential helpline service to provide staff with a confidential, and if 
required, anonymous means to report fraud or ethical concerns. 
 
The Board, supported by the Audit & Risk Committee, has reviewed the 
effectiveness of the system of internal control and has concluded that, during 
2020, the overall governance, risk management and internal control framework 
was adequate to provide reasonable assurance of sound internal control and that 
NIE Networks maintained an effective system of internal control which would 
prevent or detect against material misstatement or loss. 
 
Streamlined Energy and Carbon Reporting (SECR) statement 
 
This statement is made in compliance with the Companies (Directors' Report) and 
Limited Liability Partnerships (Energy and Carbon Report) Regulations 2018 
(SECR Regulations) which introduced energy and carbon reporting requirements 
for large unquoted companies.  NIE Networks is a large unquoted company 
according to the SECR Regulations. 
 
This SECR Compliance report is prepared for the period from 1 January 2020 to 
31 December 2020, NIE Networks' first reporting year under the SECR scheme. 
 
Methodology used in calculating energy and carbon reporting data 
 
The methodology chosen for calculating Greenhouse Gas (GHG) emissions is the 
GHG Protocol Corporate Standard (the GHG Protocol). The GHG Protocol is a 
multi-stakeholder partnership of businesses, non-government organisations, and 
governments, led by the World Resources Institute and the World Business 
Council for Sustainable Development. It serves as the premier source of 
knowledge on corporate GHG accounting and reporting and draws on the expertise 
and contributions of individuals and organisations from around the world. It is 
internationally accepted as best practice. 
 
In line with the GHG Protocol, NIE Networks has adopted the operational control 
approach and therefore accounts for all of the emissions from operations over 
which it has operational control. All of NIE Networks' operations take place 
within NI. 
 
Defining the operational boundary involves the identification of emissions 
associated with energy consumption, categorising them as direct and indirect 
emissions, and choosing the scope of accounting and reporting for them. The 
following NIE Networks activities and associated GHG emissions have been 
included in this SECR report: 
 
UK energy use 
 
- activities for which NIE Networks is responsible which involve the combustion 
of gas, or consumption of fuel for the purposes of transport; 
 
- the purchase of electricity by the NIE Networks for its own use, including 
for the purposes of transport; and 
 
- associated greenhouse gas emissions. 
 
In addition, petrol, gas oil, heating oil, air travel, transmission and 
distribution losses and fugitive emissions from air-conditioning have also been 
included voluntarily. 
 
Energy and carbon information in relation to hire cars has been excluded on the 
basis that this accounts for an insignificant proportion of NIE Networks' 
overall energy use and carbon emissions. NIE Networks is committed to 
developing a process to record hire car fuel consumption for business purposes 
for future reporting periods. 
 
Certain energy and carbon information has been estimated with the reasons 
provided below: 
 
- electricity data for December for two premises was not available and has been 
estimated based on historical consumption patterns 
 
- gas data for December for two premises was not available and has been 
estimated based on historical consumption patterns. 
 
NIE Networks' Environmental Management System is accredited to ISO 14001. Its 
carbon targets, performance and trends are tracked on a monthly basis and 
presented to an internal Environmental Management Committee (EMC) for 
governance purposes. The EMC is chaired by the Network Assets Director. 
 
Routine internal quality audits are undertaken on the source data and 
scorecards to ensure compliance. 
 
Energy and Carbon Data 
 
Energy consumption data and associated scope 1, 2 and 3 emissions were collated 
for NIE Networks' operations in line with the methodologies outlined above. The 
table below provides details of NIE Networks' energy consumption in kWh and the 
quantity of emissions using tonnes of carbon dioxide equivalent (tCO2e). 
 
While the inclusion of petrol, gas oil, heating oil, air travel, transmission 
and distribution losses, and fugitive emissions from air conditioning is not 
mandatory under SECR requirements, NIE Networks has voluntarily included the 
information in this report. 
 
                                            2020                              2019 
 
Scope and Categories           2020 Energy          2020 GHG        2019 Energy          2019 GHG 
                                Data (kWh)          Emission         Data (kWh)          Emission 
                                                  (Tonnes of                           (Tonnes of 
                                                       CO2e)                                CO2e) 
 
Scope 1 
 
Combustion of Natural Gas          600,621               110            660,455               121 
 
Combustion of Liquefied 
Petroleum Gas (LPG)                 49,738                11             56,863                12 
 
Combustion of Diesel for 
transport purposes              12,945,859             3,114         13,865,878             3,399 
 
Voluntary Disclosures                    -               382                  -               371 
 
                           ---------------   ---------------    ---------------   --------------- 
 
Scope 1 Total (mandatory)       13,596,218             3,235         14,583,196             3,532 
 
Scope 1 Total (incl.       ---------------   ---------------    ---------------   --------------- 
voluntary disclosures)                   -             3,617                  -             3,903 
 
                           ---------------   ---------------    ---------------   --------------- 
Scope 2 
 
Purchase of grid                 3,222,009             1,092          3,327,090             1,128 
electricity 
 
                           ---------------   ---------------    ---------------   --------------- 
 
Scope 3 
 
Grey Fleet Mileage               2,153,396               549          3,144,043               825 
(voluntary) 
 
Business Air Travel (incl.               -                 7                  -                52 
radiative forces) 
(voluntary) 
 
                           ---------------   ---------------    ---------------   --------------- 
 
Total (mandatory)               16,818,227             4,327         17,910,286             4,660 
                                  ========          ========           ========          ======== 
 
Total (incl. voluntary                   -             5,265                  -             5,908 
disclosures)               ---------------   ---------------    ---------------   --------------- 
 
Intensity Ratio 
 
SECR regulations require a statement of relevant intensity ratios which are an 
expression of the quantity of emissions in relation to a quantifiable factor of 
the business activity. NIE Networks' chosen intensity measurement is tonnes of 
carbon dioxide equivalent (tCO2e) per employee. The intensity ratio for 2020 
was 3.5855 tCO2e (2019: 3.8610 tCO2e). 
 
Only mandatory scope 1 and 2 emissions are relevant in the calculation of the 
intensity ratio. 
 
Measures for increasing the Group's efficiency during the year 
 
NIE Networks operates an aged office building stock but have made concerted 
efforts to reduce energy consumption over the last number of years.  Over the 
last five years, energy performance initiatives such as installing LED lighting 
and PIR sensors have contributed, on average, to a 13% reduction in electricity 
consumption over that period. 
 
The electricity consumption at 10 of 16 office buildings has reduced in 2020 
due to the increased working from home by employees associated with the 
Covid-19 pandemic. Overall there has been a 6% reduction in electricity and 9% 
reduction in gas consumption during 2020 when compared with 2019. As NIE 
Networks is an Essential Service Provider all our buildings remained open 
during the restrictions which limited the reductions that may have been seen in 
other businesses. 
 
After a long-term initiative to reduce fuel usage of NIE Networks' fleet 
vehicles, NIE Networks continues to strive to maintain this usage at the lowest 
possible level whilst meeting the operational needs of the business. Following 
a number of reviews into fleet efficiency, fleet fuel consumption has reduced 
by over 9% over the last five years. NIE Networks will welcome the first 
electric vehicles onto its fleet in 2021 which will reduce the future carbon 
impact of the fleet. 
 
During 2020, the Group has implemented the following energy efficiency 
measures: 
 
- a Sustainability Forum has been established tasked with identifying, 
developing and implementing initiatives associated with reducing NIE Networks' 
carbon footprint culminating in the approval of NIE Networks' Sustainability 
Action Plan to 2024; 
 
- quarterly-billed electricity meters were upgraded at seven of our 16 premises 
to provide more detailed data on electricity consumption; 
 
- progressed refurbishment and replacement building projects for existing 
premises that will contribute to carbon reduction targets in future years; 
 
- commenced a trial to introduce electric operational fleet vehicles; and 
 
- introduced a new vehicle tracking system to provide more information that 
will help inform future sustainable driving strategies, including the 
identification of vehicles suitable for transition to an electric equivalent. 
 
Directors' Insurance 
 
Insurance in respect of directors' and officers' liability is maintained by the 
Company's ultimate parent, ESB. This insurance was in place throughout the year 
and at the date of approval of these financial statements. 
 
Disclosure of Information to the Auditors 
 
So far as each person who was a director at the date of approving this report 
is aware, there is no relevant audit information, being information needed by 
the auditors in connection with preparing their report, of which the auditors 
are unaware.  Having made enquiries of fellow directors and the Group's 
auditors, each director has taken all the steps that he/she is obliged to take 
as a director in order to make himself/herself aware of any relevant audit 
information and to establish that the auditors are aware of that information. 
 
Appointment of Auditors 
 
In accordance with Section 487 of the Companies Act 2006, 
PricewaterhouseCoopers LLP (PwC) will be deemed to be reappointed as external 
auditors of the Company. 
 
Modern Slavery Act 
 
Modern slavery is a criminal offence under the Modern Slavery Act 2015.  The 
Act imposes obligations on organisations of a certain size.  Modern Slavery can 
occur in various forms, including servitude, forced and compulsory labour and 
human trafficking, all of which have in common the deprivation of a person's 
liberty by another in order to exploit them for personal or commercial gain. 
NIE Networks has adopted a Policy on Modern Slavery with the aim of preventing 
opportunities for modern slavery occurring within its business and supply 
chains.  In accordance with the requirements of the Act, NIE Networks publishes 
a statement on its website on slavery and human trafficking. 
 
Political Donations 
 
No donations for political purposes have been made during the year (2019 - £ 
nil). 
 
Group Strategic Report 
 
The following information required in the Group Directors' Report has been 
included in the Group Strategic Report and is included in this report by cross 
reference: 
 
- an indication of future developments in the business (see pages 4 - 19); 
 
- the Group's objectives and policies for financial risk management (including 
liquidity risk and credit risk) (see pages 7 - 8); 
 
- a statement on the policy for disabled employees (see page 17); 
 
- an indication of activities in the Group in the field of research and 
development (see pages 12 - 14); 
 
- arrangements for employees to participate in the affairs of the Group (see 
page 17); 
 
- how the directors have engaged with employees, how they have had regard to 
employee interests and the effect of that regard, including on the principal 
decisions taken by the Group in the financial year (see pages 17, 19 - 23); and 
 
- how the directors have had regard to the need to foster the Group's business 
relationships with suppliers, customers and others and the effect of that 
regard, including on the principal decisions taken by the Group in the 
financial year (see pages 20 - 23). 
 
Statement of Directors' Responsibilities in respect of the financial statements 
 
The directors are responsible for preparing the Annual Report and the financial 
statements in accordance with applicable laws and regulations. 
 
Company law requires the directors to prepare financial statements for each 
financial year. Under that law the directors have prepared the Group financial 
statements in accordance with international accounting standards in conformity 
with the requirements of the Companies Act 2006 and Company financial 
statements in accordance with United Kingdom Generally Accepted Accounting 
Practice (United Kingdom Accounting Standards, comprising FRS 101 "Reduced 
Disclosure Framework", and applicable law).  Under company law the directors 
must not approve the financial statements unless they are satisfied that they 
give a true and fair view of the state of affairs of the Group and Company and 
of the profit or loss of the Group and Company for that period. In preparing 
the financial statements, the directors are required to: 
 
- select suitable accounting policies and then apply them consistently; 
 
- state whether international accounting standards in conformity with the 
requirements of the Companies Act 2006 have been followed for the Group 
financial statements and United Kingdom Accounting Standards, comprising FRS 
101, have been followed for the Company financial statements, subject to any 
material departures disclosed and explained in the financial statements; 
 
- make judgements and accounting estimates that are reasonable and prudent; and 
 
- prepare the financial statements on the going concern basis unless it is 
inappropriate to presume that the group and company will continue in business. 
 
The directors are also responsible for safeguarding the assets of the Group and 
Company and hence for taking reasonable steps for the prevention and detection 
of fraud and other irregularities. 
 
The directors are also responsible for keeping adequate accounting records that 
are sufficient to show and explain the Group and Company's transactions and 
disclose with reasonable accuracy at any time the financial position of the 
Group and Company and enable them to ensure that the financial statements 
comply with the Companies Act 2006 and, as regards the group financial 
statements, Article 4 of the IAS Regulation. 
 
The directors are responsible for the maintenance and integrity of the 
Company's website. Legislation in the United Kingdom governing the preparation 
and dissemination of financial statements may differ from legislation in other 
jurisdictions. 
 
On behalf of the Board 
 
Paul Stapleton 
Managing Director 
Northern Ireland Electricity Networks Limited 
Registered Office: 
120 Malone Road 
Belfast BT9 5HT 
 
Registered Number: NI026041 
 
11March 2021 
 
INDEPENT AUDITORS' REPORT 
 
to the members of Northern Ireland Electricity Networks Limited 
 
Report on the audit of the financial statements 
 
Opinion 
 
In our opinion: 
 
- Northern Ireland Electricity Networks Limited's group financial statements 
and company financial statements (the "financial statements") give a true and 
fair view of the state of the group's and of the company's affairs as at 
31 December 2020 and of the group's and company's profit and the group's cash 
flows for the year then ended; 
 
- the group financial statements have been properly prepared in accordance with 
international accounting standards in conformity with the requirements of the 
Companies Act 2006; 
 
- the company financial statements have been properly prepared in accordance 
with United Kingdom Generally Accepted Accounting Practice (United Kingdom 
Accounting Standards, comprising FRS 101 "Reduced Disclosure Framework", and 
applicable law); and 
 
- the financial statements have been prepared in accordance with the 
requirements of the Companies Act 2006. 
 
We have audited the financial statements, included within the Annual Report and 
Financial Statement (the "Annual Report"), which comprise: the group and the 
company balance sheets  as at 31 December 2020; the group income statement and 
statement of comprehensive income, the group cash flow statement and the group 
and company statements of changes in equity  for the year then ended; and the 
notes to the financial statements, which include a description of the 
significant accounting policies. 
 
Basis for opinion 
 
We conducted our audit in accordance with International Standards on Auditing 
(UK) ("ISAs (UK)") and applicable law. Our responsibilities under ISAs (UK) are 
further described in the Auditors' responsibilities for the audit of the 
financial statements section of our report. We believe that the audit evidence 
we have obtained is sufficient and appropriate to provide a basis for our 
opinion. 
 
Independence 
 
We remained independent of the group in accordance with the ethical 
requirements that are relevant to our audit of the financial statements in the 
UK, which includes the FRC's Ethical Standard, and we have fulfilled our other 
ethical responsibilities in accordance with these requirements. 
 
Our audit approach 
 
Overview 
 
Audit scope 
 
- We performed a full scope audit over the financially significant components 
(Northern Ireland Electricity Networks Limited and NIE Finance Plc). 
 
Key audit matters 
 
- Accounting estimates - unbilled debt (group and parent) 
 
- Impact of Covid 19 (group and parent) 
 
Materiality 
 
- Overall group materiality: £4,632,701 (2019: £3,647,709) based on 5% of 
profit before tax. 
 
- Overall company materiality: £4,632,701 (2019: £3,647,709) based on 5% of 
profit before tax. 
 
- Performance materiality: £3,474,526 (group) and £3,474,526 (company). 
 
The scope of our audit 
 
As part of designing our audit, we determined materiality and assessed the 
risks of material misstatement in the financial statements. 
 
Capability of the audit in detecting irregularities, including fraud 
 
Irregularities, including fraud, are instances of non-compliance with laws and 
regulations. We design procedures in line with our responsibilities, outlined 
in the Auditors' responsibilities for the audit of the financial statements 
section, to detect material misstatements in respect of irregularities, 
including fraud. The extent to which our procedures are capable of detecting 
irregularities, including fraud, is detailed below. 
 
Based on our understanding of the group and industry, we identified that the 
principal risks of non-compliance with laws and regulations related to Listing 
Rules and the requirements of the Northern Ireland Authority for Utility 
Regulation, and we considered the extent to which non-compliance might have a 
material effect on the financial statements. We also considered those laws and 
regulations that have a direct impact on the preparation of the financial 
statements such as the Companies Act 2006. We evaluated management's incentives 
and opportunities for fraudulent manipulation of the financial statements 
(including the risk of override of controls), and determined that the principal 
risks were related to posting inappropriate journal entries to increase revenue 
or reduce expenditure, and management bias in accounting estimates. Audit 
procedures performed by the engagement team included: 
 
- Discussions with management, internal audit and the group's legal advisors, 
including consideration of known or suspected instances of non-compliance with 
laws and regulation and fraud; 
 
- Challenging assumptions and judgements made by management in their 
significant accounting estimates, in particular in relation to accounting for 
unbilled debt; 
 
- We have discussed and understood the nature of open matters between the 
company and the Northern Ireland Authority for Utility Regulation; and 
 
- Identifying and testing journal entries, in particular any journal entries 
posted with an unusual description, unusual nominal account combinations 
against revenue, operating expenses and unbilled debt or entries made by 
unexpected persons. 
 
There are inherent limitations in the audit procedures described above. We are 
less likely to become aware of instances of non-compliance with laws and 
regulations that are not closely related to events and transactions reflected 
in the financial statements. Also, the risk of not detecting a material 
misstatement due to fraud is higher than the risk of not detecting one 
resulting from error, as fraud may involve deliberate concealment by, for 
example, forgery or intentional misrepresentations, or through collusion. 
 
Key audit matters 
 
Key audit matters are those matters that, in the auditors' professional 
judgement, were of most significance in the audit of the financial statements 
of the current period and include the most significant assessed risks of 
material misstatement (whether or not due to fraud) identified by the auditors, 
including those which had the greatest effect on: the overall audit strategy; 
the allocation of resources in the audit; and directing the efforts of the 
engagement team. These matters, and any comments we make on the results of our 
procedures thereon, were addressed in the context of our audit of the financial 
statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters. 
 
This is not a complete list of all risks identified by our audit. 
 
The key audit matters below are consistent with last year. 
 
Key audit matter                        How our audit addressed the key audit 
                                        matter 
 
Accounting estimates - unbilled debt 
(group and parent) 
 
Unbilled revenue is based on an         We understood and tested the 
estimation in respect of consumption    processes and internal controls which 
derived using historical data and       Northern Ireland Electricity Networks 
detailed assumptions. Estimation        Limited has in place for the 
uncertainty and the complexity of       estimation of unbilled revenue.   We 
calculations give rise to heightened    selected a sample of unbilled revenue 
misstatement risk and are therefore a   amounts and checked the calculation 
focus of our audit work.                of these amounts in light of actual 
                                        billings subsequent to 31 December 
                                        2020 in order to ensure that the 
                                        estimates made were not materially 
                                        different. 
 
Impact of Covid 19 (group and parent) 
 
The ongoing and evolving Covid-19       We held discussions with the 
pandemic is having a significant impact Directors and reviewed board papers 
on the global economy and the economy   that modelled the sensitivity of cash 
of Northern Ireland. There is           flow forecasts to possible changes 
significant uncertainty as to the       resulting from Covid-19.   We 
duration of the pandemic and what its   challenged the key assumptions used 
impact will be on the local economy.    in those sensitivities and the 
The related financial impact on the     Group's and Company's ability to 
group's and company's cash flow         mitigate adverse cash flow impacts 
forecasts, headroom against facilities, that may arise from fluctuating 
and therefore their ability to continue electricity demands and changes in 
as a going concern, is expected to be   payment profiles of trade 
primarily in terms of fluctuating       receivables. The group has an 
electricity demand and changes in       unutilised revolving credit facility 
payment profiles of trade receivables.  for £200m as at the year end. 
 
How we tailored the audit scope 
 
We tailored the scope of our audit to ensure that we performed enough work to 
be able to give an opinion on the financial statements as a whole, taking into 
account the structure of the group and the company, the accounting processes 
and controls, and the industry in which they operate.  As part of our 
procedures to develop our Audit Strategy, as well as meeting with management, 
we attended a number of the Audit & Risk Committee meetings during the year, 
engaged with Internal Audit and performed interim review procedures.  The 
Northern Ireland Electricity Networks Limited Group comprises of Northern 
Ireland Electricity Networks Limited, NIE Finance PLC and NIE Networks Services 
Limited. All companies are financially significant to the group and therefore 
required an audit of their complete financial information.   As part of 
designing our audit, we determined materiality and assessed the risks of 
material misstatement in the financial statements. In particular, we looked at 
where the directors made subjective judgements, for example in respect of 
significant accounting estimates that involved making assumptions and 
considering future events that are inherently uncertain. As in all of our 
audits we also addressed the risk of management override of internal controls, 
including evaluating whether there was evidence of bias by the directors that 
represented a risk of material misstatement due to fraud. 
 
Materiality 
 
The scope of our audit was influenced by our application of materiality. We set 
certain quantitative thresholds for materiality. These, together with 
qualitative considerations, helped us to determine the scope of our audit and 
the nature, timing and extent of our audit procedures on the individual 
financial statement line items and disclosures and in evaluating the effect of 
misstatements, both individually and in aggregate on the financial statements 
as a whole. 
 
Based on our professional judgement, we determined materiality for the 
financial statements as a whole as follows: 
 
            Financial statements - group       Financial statements - company 
 
Overall     £4,632,701 (2019: £3,647,709).     £4,632,701 (2019: £3,647,709). 
materiality 
 
How we      5% of profit before tax            5% of profit before tax 
determined 
it 
 
Rationale   Based on the benchmarks used in    We believe that profit before 
for         the annual report, profit before   tax is the primary measure 
benchmark   tax is the primary measure used by used by the shareholders in 
applied     the shareholders in assessing the  assessing the performance of 
            performance of the group, and is a the entity, and is a generally 
            generally accepted auditing        accepted auditing benchmark. 
            benchmark. 
 
For each component in the scope of our group audit, we allocated a materiality 
that is less than our overall group materiality. The range of materiality 
allocated across components was equal to our overall group materiality. Certain 
components were audited to a local statutory audit materiality that was also 
less than our overall group materiality. 
 
We use performance materiality to reduce to an appropriately low level the 
probability that the aggregate of uncorrected and undetected misstatements 
exceeds overall materiality. Specifically, we use performance materiality in 
determining the scope of our audit and the nature and extent of our testing of 
account balances, classes of transactions and disclosures, for example in 
determining sample sizes. Our performance materiality was 75% of overall 
materiality, amounting to £3,474,526 for the group financial statements and £ 
3,474,526 for the company financial statements. 
 
In determining the performance materiality, we considered a number of factors - 
the history of misstatements, risk assessment and aggregation risk and the 
effectiveness of controls - and concluded that an amount at the upper end of 
our normal range was appropriate. 
 
We agreed with those charged with governance that we would report to them 
misstatements identified during our audit above £175,000 (group audit) (2019: £ 
182,000) and £175,000 (company audit) (2019: £182,000) as well as misstatements 
below those amounts that, in our view, warranted reporting for qualitative 
reasons. 
 
Conclusions relating to going concern 
 
Based on the work we have performed, we have not identified any material 
uncertainties relating to events or conditions that, individually or 
collectively, may cast significant doubt on the group's and the company's 
ability to continue as a going concern for a period of at least twelve months 
from when the financial statements are authorised for issue. 
 
In auditing the financial statements, we have concluded that the directors' use 
of the going concern basis of accounting in the preparation of the financial 
statements is appropriate. 
 
However, because not all future events or conditions can be predicted, this 
conclusion is not a guarantee as to the group's and the company's ability to 
continue as a going concern. 
 
Our responsibilities and the responsibilities of the directors with respect to 
going concern are described in the relevant sections of this report. 
 
Reporting on other information 
 
The other information comprises all of the information in the Annual Report 
other than the financial statements and our auditors' report thereon. The 
directors are responsible for the other information. Our opinion on the 
financial statements does not cover the other information and, accordingly, we 
do not express an audit opinion or, except to the extent otherwise explicitly 
stated in this report, any form of assurance thereon. 
 
In connection with our audit of the financial statements, our responsibility is 
to read the other information and, in doing so, consider whether the other 
information is materially inconsistent with the financial statements or our 
knowledge obtained in the audit, or otherwise appears to be materially 
misstated. If we identify an apparent material inconsistency or material 
misstatement, we are required to perform procedures to conclude whether there 
is a material misstatement of the financial statements or a material 
misstatement of the other information. If, based on the work we have performed, 
we conclude that there is a material misstatement of this other information, we 
are required to report that fact. We have nothing to report based on these 
responsibilities. 
 
With respect to the Strategic Report and Directors' Report, we also considered 
whether the disclosures required by the UK Companies Act 2006 have been 
included. 
 
Based on our work undertaken in the course of the audit, the Companies Act 2006 
requires us also to report certain opinions and matters as described below. 
 
Strategic report and Directors' Report 
 
In our opinion, based on the work undertaken in the course of the audit, the 
information given in the Strategic Report and Directors' Report for the year 
ended 31 December 2020 is consistent with the financial statements and has been 
prepared in accordance with applicable legal requirements. 
 
In light of the knowledge and understanding of the group and company and their 
environment obtained in the course of the audit, we did not identify any 
material misstatements in the Strategic report and Directors' Report. 
 
Responsibilities for the financial statements and the audit 
 
Responsibilities of the directors for the financial statements 
 
As explained more fully in the Statement of Directors' Responsibilities, the 
directors are responsible for the preparation of the financial statements in 
accordance with the applicable framework and for being satisfied that they give 
a true and fair view. The directors are also responsible for such internal 
control as they determine is necessary to enable the preparation of financial 
statements that are free from material misstatement, whether due to fraud or 
error. 
 
In preparing the financial statements, the directors are responsible for 
assessing the group's and the company's ability to continue as a going concern, 
disclosing, as applicable, matters related to going concern and using the going 
concern basis of accounting unless the directors either intend to liquidate the 
group or the company or to cease operations, or have no realistic alternative 
but to do so. 
 
Auditors' responsibilities for the audit of the financial statements 
 
Our objectives are to obtain reasonable assurance about whether the financial 
statements as a whole are free from material misstatement, whether due to fraud 
or error, and to issue an auditors' report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is not a guarantee that 
an audit conducted in accordance with ISAs (UK) will always detect a material 
misstatement when it exists. Misstatements can arise from fraud or error and 
are considered material if, individually or in the aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on 
the basis of these financial statements. 
 
Our audit testing might include testing complete populations of certain 
transactions and balances, possibly using data auditing techniques. However, it 
typically involves selecting a limited number of items for testing, rather than 
testing complete populations. We will often seek to target particular items for 
testing based on their size or risk characteristics. In other cases, we will 
use audit sampling to enable us to draw a conclusion about the population from 
which the sample is selected. 
 
A further description of our responsibilities for the audit of the financial 
statements is located on the FRC's website at: www.frc.org.uk/ 
auditorsresponsibilities. This description forms part of our auditors' report. 
 
Use of this report 
 
This report, including the opinions, has been prepared for and only for the 
company's members as a body in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006 and for no other purpose. We do not, in giving these 
opinions, accept or assume responsibility for any other purpose or to any other 
person to whom this report is shown or into whose hands it may come save where 
expressly agreed by our prior consent in writing. 
 
Other required reporting 
 
Companies Act 2006 exception reporting 
 
Under the Companies Act 2006 we are required to report to you if, in our 
opinion: 
 
- we have not obtained all the information and explanations we require for our 
audit; or 
 
- adequate accounting records have not been kept by the company, or returns 
adequate for our audit have not been received from branches not visited by us; 
or 
 
- certain disclosures of directors' remuneration specified by law are not made; 
or 
 
- the company financial statements are not in agreement with the accounting 
records and returns. 
 
We have no exceptions to report arising from this responsibility. 
 
Kevin MacAllister  (Senior Statutory Auditor) 
for and on behalf of PricewaterhouseCoopers LLP 
Chartered Accountants and Statutory Auditors 
Belfast 
 
12 March 2021 
 
GROUP INCOME STATEMENT 
 
for the year ended 31 December 2020 
 
 
                                                 Note                2020            2019 
                                                                       £m              £m 
 
Revenue                                           3                 302.2           276.3 
 
Operating costs                                   4               (172.5)         (166.0) 
 
                                                             ------------     ----------- 
 
OPERATING PROFIT                                                    129.7           110.3 
 
Finance revenue                                   6                   0.1             0.3 
 
Finance costs                                     6                (35.3)          (35.3) 
 
Net pension scheme interest                       6                 (1.8)           (2.4) 
 
Net finance costs                                 6                (37.0)          (37.4) 
 
                                                             ------------     ----------- 
 
PROFIT BEFORE TAX                                                    92.7            72.9 
 
Tax charge                                        7                (29.3)          (13.8) 
 
                                                             ------------     ----------- 
 
PROFIT FOR THE YEAR ATTRIBUTABLE TO THE EQUITY 
HOLDERS OF THE PARENT COMPANY                                        63.4            59.1 
                                                                  =======         ======= 
 
STATEMENTS OF COMPREHENSIVE INCOME 
 
for the year ended 31 December 2020 
 
Group and Company 
 
 
                                                 Note                2020            2019 
                                                                       £m              £m 
 
Profit for the financial year                                        63.4            59.1 
 
                                                              -----------     ----------- 
 
Other comprehensive income: 
Items not to be reclassified to profit or loss 
in subsequent periods: 
 
Re-measurement (losses) on pension scheme         22               (17.8)          (22.1) 
assets and liabilities 
 
Deferred tax credit relating to components of 
other comprehensive income                         7                  6.7             3.8 
 
                                                              -----------     ----------- 
 
Net other comprehensive expense for the year 
                                                                   (11.1)          (18.3) 
 
                                                              -----------     ----------- 
Total comprehensive income for the year 
attributable to the equity holders of the                            52.3            40.8 
parent company                                                    =======         ======= 
 
BALANCE SHEETS 
 
as at 31 December 2020 
 
                                              Group                         Company 
 
 
                          Note         2020            2019           2020            2019 
                                         £m              £m             £m              £m 
 
Non-current assets 
 
Property, plant and         9       1,888.3         1,849.3        1,889.1         1,850.1 
equipment 
 
Right of use assets        10          11.7            11.9           11.7            11.9 
 
Intangible assets          11          17.8            19.4           17.8            19.4 
 
Derivative financial       18         513.0           492.2          513.0           492.2 
assets 
 
Investments                12             -               -            7.9             7.9 
 
                                -----------    ------------    -----------    ------------ 
 
                                    2,430.8         2,372.8        2,439.5         2,381.5 
 
Current assets                  -----------    ------------    -----------    ------------ 
 
Inventories                13          18.3            14.8           18.3            14.8 
 
Trade and other            14          60.6            53.3           60.6            53.3 
receivables 
 
Current tax receivable                    -             1.9              -             1.9 
 
Derivative financial       18          19.0            14.4           19.0            14.4 
assets 
 
Cash and cash equivalents  15          21.5             9.0           21.5             9.0 
 
                                -----------    ------------    -----------    ------------ 
 
                                      119.4            93.4          119.4            93.4 
 
                                -----------    ------------    -----------    ------------ 
 
TOTAL ASSETS                        2,550.2         2,466.2        2,558.9         2,474.9 
 
                                -----------    ------------    -----------    ------------ 
 
Current liabilities 
 
Trade and other payables   16          84.6            71.0           93.8            80.2 
Lease liabilities          10           2.4             2.8            2.4             2.8 
 
Current tax payable                     2.7               -            2.7               - 
 
Deferred income            17          21.3            19.1           21.3            19.1 
 
Financial liabilities: 
 
   Derivative financial    18          19.0            14.4           19.0            14.4 
liabilities 
 
   Other financial         19          16.4            21.4           16.4            21.4 
liabilities 
 
Provisions                 21           2.9             3.4            2.9             3.4 
 
                                -----------    ------------    -----------    ------------ 
 
                                      149.3           132.1          158.5           141.3 
 
Non-current liabilities         -----------    ------------    -----------    ------------ 
 
Deferred tax liabilities    7          78.5            71.2           78.5            71.2 
 
Deferred income            17         518.7           516.0          518.7           516.0 
 
Lease liabilities          10           9.5             9.1            9.5             9.1 
 
Financial liabilities: 
 
   Derivative financial    18         513.0           492.2          513.0           492.2 
liabilities 
 
   Other financial         19         747.6           747.2          747.6           747.2 
liabilities 
 
Provisions                 21           3.7             3.8            3.7             3.8 
 
Pension liability          22         104.9           103.9          104.9           103.9 
 
                                -----------    ------------    -----------    ------------ 
 
                                    1,975.9         1,943.4        1,975.9         1,943.4 
 
                                -----------    ------------    -----------    ------------ 
 
TOTAL LIABILITIES                   2,125.2         2,075.5        2,134.4         2,084.7 
 
                                -----------    ------------    -----------    ------------ 
 
NET ASSETS                            425.0           390.7          424.5           390.2 
 
                                     ======         =======         ======         ======= 
 
Equity 
 
Share capital              23          36.4            36.4           36.4            36.4 
 
Share premium              23          24.4            24.4           24.4            24.4 
 
Capital redemption         23           6.1             6.1            6.1             6.1 
reserve 
 
Accumulated profits        23         358.1           323.8          357.6           323.3 
 
                                -----------    ------------    -----------    ------------ 
 
TOTAL EQUITY                          425.0           390.7          424.5           390.2 
                                     ======         =======         ======         ======= 
 
The profit after tax of the Company for the year is £63.4m (2019 - £59.1m). 
 
The financial statements on pages 45 to 76 were approved by the Board of 
Directors on 11 March 2021 and signed on its behalf by: 
 
Paul Stapleton 
Director 
Date: 11 March 2021 
Company number: NI026041 
 
STATEMENTS OF CHANGES IN EQUITY 
 
for the year ended 31 December 2020 
 
Group 
 
                                                                 Capital 
                                       Share         Share    redemption    Accumulated        Total 
                             Note    capital       premium       reserve        profits       equity 
 
                                          £m            £m            £m             £m           £m 
 
At 1 January 2019                       36.4          24.4           6.1          306.7        373.6 
 
Profit for the year                        -             -             -           59.1         59.1 
 
Net other comprehensive 
expense for the year                       -             -             -         (18.3)       (18.3) 
 
Total comprehensive income        ----------    ----------     ---------      ---------    --------- 
for the year                               -             -             -           40.8         40.8 
 
 
Dividends to the             23            -             -             -         (23.7)       (23.7) 
shareholder 
 
                                  ----------     ---------     ---------      ---------    --------- 
 
At 31 December 2019                     36.4          24.4           6.1          323.8        390.7 
 
Profit for the year                        -             -             -           63.4         63.4 
 
Net other comprehensive 
expense for the year                       -             -             -         (11.1)       (11.1) 
 
Total comprehensive income         ---------     ---------     ---------      ---------    --------- 
for the year                               -             -             -           52.3         52.3 
 
Dividends to the             23            -             -             - 
shareholder                                                                      (18.0)       (18.0) 
 
                                      ======        ======        ======         ======       ====== 
 
At 31 December 2020                     36.4          24.4           6.1          358.1        425.0 
 
                                      ======        ======        ======         ======       ====== 
 
 
Company 
 
                                                             Capital 
                                     Share       Share    redemption    Accumulated       Total 
                             Note  capital     premium       reserve        profits      equity 
 
                                        £m          £m            £m             £m          £m 
 
At 1 January 2019                     36.4        24.4           6.1          306.2       373.1 
 
Profit for the year                      -           -             -           59.1        59.1 
 
Net other comprehensive 
expense for the year                     -           -             -         (18.3)      (18.3) 
 
Total comprehensive income        --------    --------      --------       --------    -------- 
for the year                             -           -             -           40.8        40.8 
 
 
Dividends to the             23          -           -             -         (23.7)      (23.7) 
shareholder 
 
                                  --------    --------      --------       --------    -------- 
 
At 31 December 2019                   36.4        24.4           6.1          323.3       390.2 
 
Profit for the year                      -           -             -           63.4        63.4 
 
Net other comprehensive 
expense for the year                     -           -             -         (11.1)      (11.1) 
 
Total comprehensive income        --------    --------      --------       --------    -------- 
for the year                             -           -             -           52.3        52.3 
 
Dividends to the               23                                            (18.0)      (18.0) 
shareholder                              -           -             - 
 
                                    ======      ======        ======         ======      ====== 
At 31 December 2020                   36.4        24.4           6.1          357.6       424.5 
 
                                    ======      ======        ======         ======      ====== 
 
CASH FLOW STATEMENT 
 
for the year ended 31 December 2020 
 
                                                                         Group 
 
 
                                                       Note        2020          2019 
                                                                     £m            £m 
 
Cash flows generated from operating activities 
 
Profit for the year                                                63.4          59.1 
 
Adjustments for: 
 
- Tax charge                                                       29.3          13.8 
 
- Net finance costs                                                37.0          37.4 
 
- Depreciation of property, plant and equipment                    80.2          74.3 
- Depreciation of leased assets                                     3.2           2.9 
 
- Amortisation of intangible assets                                 5.2           4.9 
 
- Release of customers' contributions and grants                 (20.6)        (18.5) 
 
- Defined benefit pension charge less contributions              (18.6)        (18.2) 
paid 
 
- Net movement in provisions                                      (0.7)         (0.6) 
 
                                                             ----------    ---------- 
Operating cash flows before movement in working                   178.4         155.1 
capital 
 
(Increase) / decrease in inventories                              (3.5)         (1.4) 
 
(Increase) / decrease in trade and other receivables              (7.3)           0.6 
 
Increase / (decrease) in trade and other payables                   5.2         (6.0) 
 
                                                             ----------     --------- 
Increase in working capital                                       (5.6)         (6.8) 
 
                                                             ----------     --------- 
 
Cash generated from operations                                    172.8         148.3 
 
Interest received                                                   0.1           0.3 
 
Interest paid                                                    (34.6)        (35.4) 
Lease interest paid                                               (0.3)         (0.3) 
 
Current taxes (paid) / received                                   (2.7)           1.4 
 
                                                             ----------     --------- 
Net cash flows generated from operating activities                135.3         114.3 
                                                             ----------     --------- 
 
 
 
Cash flows used in investing activities 
 
Purchase of property, plant and equipment                       (118.8)       (133.8) 
 
Customers' cash contributions                                      25.6          22.8 
 
Purchase of intangible assets                                     (3.7)         (3.1) 
 
                                                             ----------     --------- 
Net cash flows used in investing activities                      (96.9)       (114.1) 
 
                                                             ----------     --------- 
 
 
Cash flows generated from financing activities 
 
Dividends paid to shareholder                                    (18.0)        (23.7) 
 
Amounts (repaid to) / received from group undertakings            (5.0)           5.0 
 
Payment of lease liabilities                                      (2.9)         (2.9) 
 
                                                             ----------     --------- 
 
Net cash flows (used in)/generated from financing                (25.9)        (21.6) 
activities 
 
                                                             ----------     --------- 
 
Net increase / (decrease) in cash and cash equivalents             12.5        (21.4) 
 
Cash and cash equivalents at beginning of year                      9.0          30.4 
 
                                                             ----------    ---------- 
Cash and cash equivalents at end of year                15        21.5?           9.0 
                                                                 ======        ====== 
 
For the purposes of the cash flow statement, cash and cash equivalents comprise 
cash at bank and in hand, short-term bank deposits and bank overdrafts. 
 
NOTES TO THE FINANCIAL STATEMENTS 
 
1.General Information 
 
Northern Ireland Electricity Networks Limited (NIE Networks or the Company) is 
a limited company incorporated, domiciled and registered in Northern Ireland 
(registered number NI026041).  The Company's registered office address is 120 
Malone Road, Belfast, BT9 5HT.  The principal activities of the Company are: 
 
- constructing and maintaining the electricity transmission and distribution 
networks in Northern Ireland and operating the distribution network; 
 
- connecting demand and generation customers to the transmission and 
distribution networks; and 
 
- providing electricity meters in Northern Ireland and providing metering data 
to suppliers and market operators to enable wholesale and retail market 
settlement. 
 
2. Accounting Policies 
 
The principal accounting policies applied in the preparation of these financial 
statements are set out below. These policies have been applied consistently to 
all years presented, unless otherwise stated. 
 
New and revised accounting standards, amendments and interpretations 
 
No new standards, amendments or interpretations, effective for the first time 
for the financial year beginning on or after 1 January 2020, have had a 
material impact on the financial statements of the Group or Company. 
 
New and revised accounting standards, amendments and interpretations not yet 
adopted 
 
A number of new standards and amendments to standards and interpretations are 
effective for annual periods beginning after 1 January 2020, and have not been 
applied in preparing these financial statements. None of these are expected to 
have a significant effect on the financial statements of the Group or Company. 
 
Basis of Preparation 
 
The Group financial statements have been prepared in accordance with 
international accounting standards in conformity with the requirements of the 
Companies Act 2006. 
 
The Company financial statements have been prepared in accordance with 
Financial Reporting Standard 101 Reduced Disclosure Framework (FRS 101) and in 
accordance with applicable accounting standards. 
 
The financial statements of the Group and Company have been prepared under the 
historical cost convention, as modified by the revaluation of derivative 
instruments at fair value through profit or loss. 
 
The financial statements are presented in Sterling (£) with all values rounded 
to the nearest £100,000 except where otherwise indicated. 
 
The Company has taken advantage of the following disclosure exemptions under 
FRS 101: 
 
(a.) the requirements of paragraphs 10(d), 38A, 38B, 38C, 38D, 40A, 40B, 40C, 
40D, 111 and 134-136 of IAS 1 Presentation of Financial Statements, which are 
requirements relating to cash flows, comparative information, statement of 
compliance and the management of capital; 
 
(b.) the requirements of IAS 7 Statement of Cash Flows in preparing a cash flow 
statement for the Company; 
 
(c.) the requirements of paragraphs 17 and 18A of IAS 24 Related Party 
Disclosures relating to the disclosure of key management personnel 
compensation; and 
 
(d.) the requirements in IAS 24 Related Party Disclosures to disclose related 
party transactions entered into between two or more members of a group, 
provided that any subsidiary which is a party to the transaction is wholly 
owned by such a member. 
 
Basis of Preparation - Going Concern 
 
The Group is financed through a combination of equity and debt finance. 
Details in respect of the Group's equity are shown in the Statement of Changes 
in Equity and in note 23 to the financial statements.  The Group's debt finance 
at the year end comprised bonds of £350.0m and £400.0m (£348.6m and £399.0m 
respectively net of issue costs) which are due to mature in October 2025 and 
June 2026 respectively and a £200.0m Revolving Credit Facility (RCF) from ESB. 
None of the RCF was drawn down at 31 December 2020. The RCF is due to mature in 
December 2023. 
 
The Group's liquidity risk is assessed through the preparation of cash flow 
forecasts.  The Group's policy is to have sufficient funds in place to meet 
funding requirements for the next 12 to 18 months. 
 
On the basis of their assessment of the Group's financial position, which 
included a review of the Group's projected funding requirements for a period of 
12 months from the date of approval of the financial statements along with 
potential downside sensitivities, the directors have a reasonable expectation 
that the Group will have adequate financial resources for the 12-month period. 
While the Covid-19 pandemic continues to impact on both the Group and the wider 
economy, the directors have considered the possible financial impact on the 
Group's financial position and are of the opinion that the Group has adequate 
financial resources for the 12-month period. Accordingly, the directors 
continue to adopt the going concern basis in preparing the annual report and 
financial statements. 
 
Basis of consolidation 
 
The Group financial statements consolidate the financial statements of the 
Company and entities controlled by the Company (its subsidiaries), NIE Networks 
Services Limited and NIE Finance PLC.  Control exists when the Company is 
exposed to, or has the rights to, variable returns from its involvement with an 
entity and has the ability to affect those returns through its power, directly 
or indirectly, to govern the financial and operating policies of the entity. In 
assessing control, potential voting rights that presently are exercisable or 
convertible are taken into account. 
 
Subsidiaries are consolidated from the day on which control is transferred to 
the Group and cease to be consolidated from the date on which control is 
transferred out of the Group. 
 
All intra-Group transactions, balances, income and expenses are eliminated on 
consolidation. 
 
Company's investments in subsidiaries 
 
The Company recognises its investments in subsidiaries at cost less any 
recognised impairment loss. Dividends received from subsidiaries are recognised 
in the income statement.  The carrying values of investments in subsidiaries 
are reviewed annually for any indications of impairment, including whether the 
carrying value is impaired as a result of the receipt of dividends. 
 
Property, plant and equipment 
 
Property, plant and equipment is included in the balance sheet at cost, less 
accumulated depreciation and any recognised impairment loss.  The cost of 
self-constructed assets includes the cost of materials, direct labour and an 
appropriate portion of overheads.  Interest on funding attributable to 
significant capital projects is capitalised during the period of construction 
provided it meets the recognition criteria in IAS 23 and is written off as part 
of the total cost of the asset. 
 
Freehold land is not depreciated.  Other property, plant and equipment are 
depreciated on a straight-line basis so as to write off the cost, less 
estimated residual values, over their estimated useful lives as follows: 
 
- Infrastructure assets - up to 40 years 
 
- Non-operational buildings - freehold and long leasehold - up to 60 years 
 
- Fixtures and equipment - up to 10 years 
 
- Vehicles and mobile plant - up to 5 years 
 
The carrying values of property, plant and equipment are reviewed for 
impairment when events or changes in circumstances indicate the carrying value 
may not be recoverable.  Where the carrying value exceeds the estimated 
recoverable amount, the asset is written down to its recoverable amount. 
 
The recoverable amount of property, plant and equipment is the greater of net 
selling price and value in use.  In assessing value in use, estimated future 
cash flows are discounted to their present value using a pre-tax discount rate 
that reflects current market assessments of the time value of money and the 
risks specific to the asset.  For an asset that does not generate largely 
independent cash flows, the recoverable amount is determined for the cash 
generating unit to which the asset belongs.  Impairment losses are recognised 
in the income statement. 
 
An item of property, plant and equipment is derecognised upon disposal or when 
no future economic benefits are expected to arise from its continued use.  The 
gain or loss arising on the disposal or retirement of an asset is determined as 
the difference between the net selling price and the carrying amount of the 
asset. 
 
Right of Use Assets and Lease liabilities 
 
On entering a new lease contract, the Group recognises a right of use asset and 
a liability to pay future rentals. The liability is measured at the present 
value of future lease payments discounted at the applicable incremental 
borrowing rate. The right of use asset is depreciated over the shorter of the 
term of the lease and the useful life, subject to review for impairment. 
 
The low value and short-term lease exemptions have been applied. The associated 
lease payments are expensed to the income statement as they are incurred. 
 
Intangible assets - Computer software 
 
The cost of acquiring computer software is capitalised and amortised on a 
straight-line basis over its estimated useful life which is between three and 
ten years.  Costs include direct labour relating to software development and an 
appropriate portion of directly attributable overheads.  Interest on funding 
attributable to significant capital projects is capitalised during the period 
of construction provided it meets the recognition criteria in IAS 23 and is 
written off as part of the total cost of the asset. 
 
The carrying value of computer software is reviewed for impairment annually 
when the asset is not yet in use and subsequently when events or changes in 
circumstances indicate that the carrying value may not be recoverable. 
 
Gains or losses arising from de-recognition of computer software are measured 
as the difference between the net selling price and the carrying amount of the 
asset. 
 
Inventories 
 
Inventories are stated at the lower of cost and net realisable value. Cost is 
calculated as the weighted average purchase price. Net realisable value is the 
estimated selling price in the ordinary course of business less the estimated 
costs of completion and the estimated costs necessary to make the sale. 
 
Financial instruments 
 
The accounting policies for the financial instruments of the Group are set out 
below. The related objectives and policies for financial risk management 
(including capital management and liquidity risk, credit risk and interest rate 
risk) are included in the Group Strategic Report. 
 
The Group classifies its financial instruments into one of the categories 
discussed below, depending on the purpose for which the instrument was 
acquired. The Group's accounting policy for each category is as follows: 
 
Fair value through profit or loss 
 
This category comprises derivative assets and liabilities. Derivatives are 
carried in the balance sheet at fair value with changes in fair value 
recognised in the income statement within net finance costs. 
 
Financial assets measured at amortised cost 
 
Assets measured at amortised cost principally arise from the provision of 
services to customers (trade receivables) but also incorporate other types of 
financial assets where the objective is to hold assets in order to collect 
contractual cash flows and the contractual cash flows are solely payments of 
principal and interest. They are initially recognised at fair value plus 
transaction costs that are directly attributable to their acquisition or issue, 
and are subsequently carried at amortised cost using the effective interest 
rate method, less provision for impairment. 
 
The Group's financial assets are initially recorded at fair value. After 
initial recognition, financial assets are measured at amortised cost and 
comprise trade and other receivables, cash and cash equivalents. 
 
Cash and cash equivalents 
 
Cash and cash equivalents comprise cash at bank and in hand and short-term 
deposits with maturities of three months or less. 
 
Trade and other receivables 
 
Trade and other receivables do not carry any interest. The Group assesses, on a 
forward-looking basis, the expected credit losses associated with trade 
receivables. The Group applies the simplified approach permitted by IFRS 9, 
which requires expected lifetime losses to be recognised from initial 
recognition of the receivables. 
 
Other financial liabilities 
 
Other financial liabilities include bank borrowings and trade payables.  The 
Group's other financial liabilities are initially recorded at fair value and 
are subsequently carried at amortised cost. 
 
Interest bearing loans and overdrafts 
 
Interest bearing loans and overdrafts are initially recorded at fair value, 
being the proceeds received net of direct issue costs.  After initial 
recognition, interest bearing loans are subsequently measured at amortised cost 
using the effective interest method. 
 
Trade and other payables 
 
Trade and other payables are not interest bearing. The Group's trade and other 
payables are initially recorded at fair value and subsequently carried at their 
amortised cost. 
 
Borrowing costs 
 
Borrowing costs attributable to significant capital projects are capitalised as 
part of the cost of the respective qualifying assets.  All other borrowing 
costs are expensed in the period they occur.  Borrowing costs consist of 
interest and other costs that the Group incurs in connection with the borrowing 
of funds. 
 
Revenue 
 
Revenue is principally derived through charges for use of the distribution 
system (DUoS) levied on electricity suppliers and transmission service charges 
(TSC) mainly for use of the transmission system levied on System Operator for 
Northern Ireland (SONI). NIE Networks is a regulated business, earning revenue 
primarily from an allowed return on its Regulated Asset Base (RAB). 
 
Revenue is recognised when the Group has satisfied its performance obligations 
in respect of the contract with the customer. Revenue is measured based on the 
consideration specified in a contract with a customer.  The following specific 
recognition criteria must also be met before revenue is recognised: 
 
Distribution Use of System (DUoS) revenue 
 
DUoS revenue is recognised over time in line with the use of the system by 
suppliers under the schedule of entitlement set by the Utility Regulator for 
each tariff period. Any outstanding billed and unbilled usage for DUoS is 
included within Use of System receivable at the balance sheet date. Revenue 
includes an assessment of the volume of electricity distributed, estimated 
using historical consumption patterns. 
 
Transmission service charge revenue 
 
Revenue is earned by maintaining the transmission assets to facilitate the 
effective operation by SONI. For this fixed price contract, revenue is 
recognised over time on a straight-line basis in line with the schedule of 
entitlement set by the Utility Regulator for each tariff period and a Use of 
System receivable is recognised on the balance sheet. 
 
Public Service Obligation revenue 
 
Included within the Group's operating profit are revenues and costs associated 
with the Public Service Obligation (PSO) charges which are fully recoverable 
(including amounts paid under the Northern Ireland Sustainable Energy 
Programme), albeit there are timing differences between the receipt of revenue 
/ payment of costs and the recovery of those amounts through the PSO charges. 
 
PSO revenue is earned over time in line with the use of system by suppliers 
under the schedule of entitlement set by the Utility Regulator for each tariff 
period. In addition to PSO tariff revenues, NIE Networks recognises income 
received from the Power Procurement Business (PPB) at a point in time as NIE 
Networks does not have control over the amount or timing of receipt of PPB 
revenues. 
 
Customers' contributions 
 
Customers' contributions received in respect of property, plant and equipment 
are deferred and released to revenue in the income statement by instalments 
over the estimated useful lives of the related assets. 
 
Interest receivable 
 
Interest income is accrued on a time basis, by reference to the principal 
outstanding and at the effective interest rate applicable, which is the rate 
that exactly discounts estimated future cash receipts through the expected life 
of the financial asset to that asset's net carrying amount. 
 
Government grants 
 
Government grants received in respect of property, plant and equipment are 
deferred and released to operating costs in the income statement by instalments 
over the estimated useful economic lives of the related assets.  Grants 
received in respect of expenditure charged to the income statement during the 
period are included in the income statement. 
 
Tax 
 
The tax charge represents the sum of tax currently payable and deferred tax. 
Tax is charged or credited in the income statement, except when it relates to 
items charged or credited directly to equity, in which case the tax is also 
dealt with in equity. 
 
Tax currently payable is based on taxable profit for the period.  Taxable 
profit differs from net profit as reported in the income statement because it 
excludes both items of income or expense that are taxable or deductible in 
other 
 
years as well as items that are never taxable or deductible.  The Company and 
Group's liability for current tax is calculated using tax rates (and tax laws) 
that have been enacted or substantially enacted by the balance sheet date. 
 
Deferred tax is the tax payable or recoverable on differences between the 
carrying amount of assets and liabilities in the financial statements and the 
corresponding tax bases used in the computation of taxable profit, and is 
accounted for using the balance sheet liability method.  Deferred tax 
liabilities are generally recognised for all taxable temporary differences and 
deferred tax assets are recognised to the extent that it is probable that 
taxable profits will be available against which deductible temporary 
differences can be utilised. 
 
Deferred tax liabilities are recognised for taxable temporary differences 
arising on investments in subsidiaries, except where the Group is able to 
control the reversal of the temporary difference and it is probable that the 
temporary difference will not reverse in the foreseeable future. 
 
Deferred tax is not recognised on temporary differences where they arise from 
the initial recognition of goodwill or of an asset or liability in a 
transaction that is not a business combination that at the time of the 
transaction affects neither accounting nor taxable profit nor loss. 
 
The carrying amount of deferred tax assets is reviewed at each balance sheet 
date and reduced to the extent that it is no longer probable that sufficient 
taxable profits will be available to allow all or part of the deferred tax 
asset to be recovered. 
 
Deferred tax assets and liabilities are calculated at the tax rates that are 
expected to apply to the period when the asset is realised or the liability is 
settled, based on tax rates (and tax laws) that have been enacted or 
substantially enacted by the balance sheet date. 
 
Provisions 
 
Provisions are recognised when (i) the Group has a present obligation (legal or 
constructive) as a result of a past event (ii) it is probable that an outflow 
of resources embodying economic benefits will be required to settle the 
obligation and (iii) a reliable estimate can be made of the amount of the 
obligation.  Where the Group expects a provision to be reimbursed, the 
reimbursement is recognised as a separate asset but only when the reimbursement 
is virtually certain.  If the effect of the time value of money is material, 
provisions are determined by discounting the expected future cash flows at a 
pre-tax rate that reflects current market assessments of the time value of 
money and, where appropriate, the risks specific to the liability.  Where 
discounting is used, the increase in the provision due to the passage of time 
is included within finance costs. 
 
Pensions and other post-retirement benefits 
 
Employees of the Group are offered membership of the Northern Ireland 
Electricity Pension Scheme (NIEPS) which has both defined benefit and defined 
contribution pension arrangements.  The amount recognised in the balance sheet 
in respect of liabilities represents the present value of the obligations 
offset by the fair value of assets. 
 
Pension scheme assets are measured at fair value and liabilities are measured 
using the projected unit credit method and discounted at a rate equivalent to 
the current rate of return on a high-quality corporate bond of equivalent 
currency and term to the liabilities.  Full actuarial valuations are obtained 
at least triennially and updated at each balance sheet date.  Re-measurements 
comprising of actuarial gains and losses and return on plan assets are 
recognised immediately in the period in which they occur and are presented in 
the statement of comprehensive income. Re-measurements are not reclassified to 
profit or loss in subsequent periods. 
 
The cost of providing benefits under the defined benefit scheme is charged to 
the income statement over the periods benefiting from employees' service. 
These costs comprise current service costs, past service costs, gains or losses 
on curtailments and non-routine settlements, all of which are recognised in 
operating costs. Past service costs are recognised immediately to the extent 
that the benefits are already vested.  Curtailment losses are recognised in the 
income statement in the period they occur. 
 
Net pension interest on net pension scheme liabilities is included within net 
finance costs. Net interest is calculated by applying the discount rate to the 
net pension asset or liability. 
 
Pension costs in respect of defined contribution arrangements are charged to 
the income statement as they become payable. 
 
Critical accounting judgements and key sources of estimation uncertainty 
 
Pensions and other post-employment benefits 
 
The estimation of and accounting for retirement benefit obligations involves 
judgements made in conjunction with independent actuaries. This involves 
estimates about uncertain future events including the life expectancy of scheme 
members, future salary and pension increases and inflation as well as discount 
rates. The assumptions used by the Group and a sensitivity analysis of a change 
in these assumptions are described in note 22. 
 
Unbilled debt 
 
Revenue includes an assessment of the volume of electricity distributed but not 
yet invoiced, estimated using historical consumption patterns.  A corresponding 
receivable in respect of unbilled consumption is recognised within trade 
receivables. 
 
Fair value measurement 
 
The measurement of the Group's derivative financial instruments is based on a 
number of judgmental factors and assumptions which by necessity are not based 
on observable inputs.  These have been classified as Level 2 financial 
instruments in accordance with IFRS 13.  Further detail is provided in note 18. 
 
3. Revenue 
 
The Group's operating activities, which comprise one operating segment, are 
described in the Group Strategic Report.  Financial information is reported to 
the Executive Committee and the Board on a consolidated basis and is not 
segmented. 
 
All of the Group's revenue is derived from contracts with customers. 
 
                                                                   2020             2019 
                                                                     £m               £m 
 
Revenue: 
 
Regulated tariff revenue                                          254.1            242.5 
 
Release of customers' contributions                                20.2             18.1 
 
PPB PSO                                                            20.2              6.8 
 
Other unregulated revenue                                           7.7              8.9 
 
                                                             ----------       ---------- 
                                                                  302.2            276.3 
                                                                 ======           ====== 
 
Revenue of £302.2m (2019 - £276.3m) includes £23.1m (2019 - £9.6m) recognised 
at a point in time comprising PPB PSO revenue of £20.2m (2019 - £6.8m) and 
elements of other unregulated revenue £2.9m (2019 - £2.8m). 
 
As outlined in note 14, the Group does not have contract assets arising from 
contracts with customers (2019 - none). 
 
The Group's contract liabilities are in the form of payments received on 
account (note 16) and deferred income in respect of customers' contributions 
(note 17), both of which relate to amounts charged to customers in respect of 
connections to the network. Revenue from the release of customers' 
contributions of £20.0m (2019 - £17.9m) represents revenue recognised during 
the year which would have been included within contract liabilities in the 
prior year. 
 
None of the Group's revenue recognised during the year (2019 - none) relates to 
performance obligations satisfied in prior years. 
 
During the year, four customers accounted for sales revenue totalling £207.5m 
(2019 - four customers accounted for £191.6m). 
 
Geographical information 
 
The Group is of the opinion that all revenue is derived from the United Kingdom 
on the basis that the Group's assets, from which revenue is derived, are all 
located within the United Kingdom. 
 
4. Operating Costs 
 
Operating costs are analysed as follows: 
 
                                                                   2020            2019 
 
                                                                     £m              £m 
 
Employee costs (note 5)                                            28.4            23.4 
 
Depreciation and amortisation                                      88.0            81.7 
 
Other operating charges                                            56.1            60.9 
 
                                                             ----------       --------- 
 
                                                                  172.5           166.0 
                                                                 ======          ====== 
 
 
 
Operating costs include: 
 
 
Depreciation charge on property, plant and equipment               80.2             74.3 
Depreciation on right of use assets                                 3.2              2.9 
 
Amortisation of intangible assets                                   5.2              4.9 
 
Amortisation of grants                                            (0.6)            (0.4) 
 
Cost of inventories recognised as an expense                        0.9              1.1 
 
 
Operating costs include: 
 
                                                                  2020             2019 
 
Auditors' remuneration                                           £'000            £'000 
 
PricewaterhouseCoopers LLP: 
 
Fees payable to the Group and Company auditors for the            75.0             30.0 
audit of the financial statements 
 
Fees payable to the Group and Company auditors for 
other services: 
 
The audit of the company's subsidiaries pursuant to               10.0              4.0 
legislation 
 
Audit related assurance services                                  10.0             14.0 
 
5. Employees 
 
Employee costs - Group and Company 
 
                                                                   2020             2019 
 
                                                                     £m               £m 
 
Wages and salaries                                                 52.6             50.9 
 
Social security costs                                               5.5              5.5 
 
Pension costs 
 
- defined contribution plans                                        7.4              6.5 
 
- defined benefit plans                                             6.5              6.9 
 
                                                              ---------        --------- 
                                                                   72.0             69.8 
 
Less: amounts capitalised to 
property, plant and equipment and                                (43.6)           (46.4) 
intangible assets 
 
                                                              ---------        --------- 
 
Charged to the income statement                                    28.4             23.4 
                                                                 ======           ====== 
 
Average and actual headcount for the Group and Company are disclosed in the 
table below: 
 
                                                                      Actual headcount 
                                             Average                as at 31 December 
 
 
                                     2020           2019         2020          2019 
                                     Number         Number       Number        Number 
 
Management, administration and              317           298          320            306 
support 
 
Electrical services                         888           906          880            910 
 
                                      ---------     ---------    ---------      --------- 
 
Employee numbers                          1,205         1,204        1,200          1,216 
                                         ======        ======       ======         ====== 
 
Directors' emoluments 
 
The remuneration of the directors paid by the Company was as follows: 
 
                                                                  2020            2019 
 
                                                                 £'000           £'000 
 
Emoluments in respect of qualifying services                       550             589 
 
Emoluments in respect of qualifying services include deferred remuneration 
awarded in the current and prior year but payable in future years.  There were 
no amounts payable to directors in respect of termination benefits (2019 - £ 
50,000).  No amounts were paid to directors in respect of long-term incentive 
plans.  The Company does not operate any share schemes therefore no directors 
exercised share options or received shares under long-term incentive schemes 
during either the current year or the previous year. 
 
The number of directors to whom retirement benefits are accruing, under defined 
benefit and defined contribution pension schemes, was as follows: 
 
                                                                 2020              2019 
 
                                                               Number            Number 
 
Defined benefit pension scheme                                      -                 - 
 
Defined contribution scheme                                         2                 2 
 
Aggregate contributions by the Company to the Company's defined contribution 
pension scheme in respect of the directors during the year was £72,381 (2019 - 
£60,771). 
 
The total remuneration in respect of the highest paid director, which includes 
all elements of remuneration except the Company's contributions to the 
Company's defined contribution pension scheme, was as follows: 
 
For the year ended                                               2020              2019 
 
                                                                £'000             £'000 
 
 
Emoluments                                                        257               266 
 
Total accrued pension at 31 December (per annum)                    -                 - 
 
 
Contributions by the Company to the Company's defined contribution pension 
scheme in respect of the highest paid director was £35,960 (2019 - £34,846). 
 
 
6. Net Finance Costs 
 
                                                                 2020              2019 
                                                                   £m                £m 
 
Finance revenue: 
 
Bank interest receivable                                          0.1               0.3 
 
                                                           ----------         --------- 
 
Finance costs: 
 
£400m bond                                                     (25.5)            (25.5) 
£350m bond                                                      (8.8)             (8.8) 
 
Amounts payable to group undertakings (note 26)                 (0.3)             (0.3) 
Lease liabilities                                               (0.3)             (0.3) 
                                                           ----------         --------- 
 
                                                               (34.9)            (34.9) 
 
Less: capitalised interest                                          -                 - 
 
                                                           ----------         --------- 
 
Total interest charged to the income statement                 (34.9)            (34.9) 
                                                           ----------         --------- 
 
 
 
Other finance costs: 
 
Amortisation of financing charges                                (0.4)            (0.4) 
 
                                                            ----------        --------- 
 
Total finance costs                                             (35.3)           (35.3) 
 
                                                            ----------        --------- 
 
 
Net pension scheme interest                                      (1.8)            (2.4) 
 
                                                            ----------        --------- 
 
Net finance costs                                               (37.0)           (37.4) 
 
                                                                ======           ====== 
 
Funds from Operations (FFO) Interest Cover Ratio 
 
The Group considers the ratio of FFO to interest paid to be a key measure of 
the Group's financial health. FFO interest cover indicates the Group's ability 
to fund interest payments from cash flows generated from operations. The 
calculation of the ratio, as reported in the Financial Review, is shown below: 
 
                                                                   2020              2019 
 
                                                                     £m                £m 
 
Operating profit                                                  129.7             110.3 
 
Add back depreciation and                                          88.0              81.7 
amortisation 
 
Add back pension administration                                     1.1               1.6 
costs, curtailments and past 
service credits 
 
Deduct amortisation of customer                                  (20.0)            (17.9) 
contributions 
 
Deduct tax paid (including group                                 (17.1)            (10.0) 
relief paid)                                                -----------       ----------- 
 
Funds from operations                                             181.7             165.7 
 
Gross interest paid                                              (34.9)            (35.7) 
 
                                                            -----------       ----------- 
 
FFO to interest paid (times)                                        5.2               4.6 
                                                                 ======            ====== 
 
7. Tax Charge 
 
(i) Analysis of charge during the year 
 
                                                                  2020             2019 
 
Group Income Statement                                              £m               £m 
 
Current tax charge 
 
UK corporation tax at 19.0% (2019 - 19.0%)                        15.5             10.8 
 
Adjustments in respect of previous periods                       (0.2)                - 
 
                                                            ----------      ----------- 
Total current income tax                                          15.3             10.8 
 
                                                            ----------      ----------- 
 
Deferred tax charge 
 
Origination and reversal of temporary differences in               2.4              3.0 
current year 
 
Adjustments in respect of previous periods                       (0.1)                - 
 
Effect of increased rate on opening liability                     11.7                - 
 
                                                            ----------      ----------- 
Total deferred tax charge                                         14.0              3.0 
 
Total tax charge for the year                                     29.3             13.8 
                                                                ======           ====== 
 
 
 
Tax relating to items credited in other comprehensive 
income 
 
Deferred tax credit 
 
Arising on re-measurement losses on pension scheme               (3.4)            (3.8) 
assets and liabilities 
 
Effect of increased rate on opening asset                        (3.3)              0.0 
 
                                                            ----------      ----------- 
 
Deferred tax credit relating to components of other              (6.7)            (3.8) 
comprehensive income                                            ======           ====== 
 
(ii) Reconciliation of total tax charge 
 
The tax charge in the Group Income Statement for the year is higher than (2019 
- same as) the standard rate of corporation tax in the UK of 19.0% (2019 - 
19.0%).  The differences are reconciled below: 
 
                                                                 2020              2019 
 
                                                                   £m                £m 
 
Profit before tax                                                92.7              72.9 
 
                                                           ----------        ---------- 
 
Profit before tax multiplied by the UK standard rate             17.6              13.8 
of corporation tax of 19.0% (2019 - 19.0%) 
 
 
Tax effect of: 
 
Impact of deferred tax at increased / (reduced) rate             11.7             (0.3) 
 
Other permanent differences / expenses not deductible             0.3               0.3 
 
Adjustments in respect of previous periods                      (0.3)                 - 
 
                                                           ----------        ---------- 
 
Total tax charge for the year                                    29.3              13.8 
 
(iii)       Deferred tax 
 
The deferred tax included in the Group Balance Sheet is as follows: 
 
                                                                  2020              2019 
                                                                    £m                £m 
 
Deferred tax assets 
 
Pension liability                                                 19.9              17.7 
 
Other temporary differences                                        0.2               0.2 
                                                            ----------        ---------- 
 
                                                                  20.1              17.9 
 
                                                            ----------        ---------- 
 
Deferred tax liabilities 
 
Accelerated capital allowances                                  (97.7)            (88.3) 
 
Held-over losses on property disposals                           (0.9)             (0.8) 
                                                            ----------        ---------- 
 
                                                                (98.6)            (89.1) 
 
                                                            ----------        ---------- 
 
Net deferred tax liability                                      (78.5)            (71.2) 
                                                                ======            ====== 
 
Deferred tax has been calculated at 19.0% as at 31 December 2020 (2019 - 17.0%) 
reflecting the future corporation tax rate enacted at the balance sheet date. 
 
The deferred tax charge included in the Group Income Statement is as follows: 
 
                                                                  2020              2019 
                                                                    £m                £m 
 
Accelerated capital allowances                                     9.4               0.3 
 
Temporary differences in respect of pensions                       4.5               2.7 
 
Other temporary differences                                        0.1                 - 
 
                                                            ----------         --------- 
 
Deferred tax charge                                               14.0               3.0 
                                                                ======            ====== 
 
8. Profit for the Financial Year 
 
The profit of the Company is £63.4m (2019 - £59.1m). No separate income 
statement is presented for the Company as permitted by Section 408 of the 
Companies Act 2006. 
 
9. Property, Plant and Equipment 
 
Group                                         Non-operational                      Vehicles 
                                                     land and       Fixtures     and mobile 
                            Infrastructure          buildings            and          plant 
                             assets                        £m      equipment             £m          Total 
                            £m                                            £m                            £m 
 
Cost: 
 
At 1 January 2019                  2,776.9                5.1           90.1            2.9        2,875.0 
 
Additions                            120.6                  -           11.6            0.3          132.5 
 
                               -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2019                2,897.5                5.1          101.7            3.2        3,007.5 
 
Additions                            110.3                  -            8.8            0.1          119.2 
 
                               -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2020                3,007.8                5.1          110.5            3.3        3,126.7 
 
                               -----------        -----------    -----------    -----------    ----------- 
 
Depreciation: 
 
At 1 January 2019                  1,014.0                2.0           65.6            2.3        1,083.9 
 
Charge for the year                   67.2                0.1            6.8            0.2           74.3 
 
                               -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2019                1,081.2                2.1           72.4            2.5        1,158.2 
 
Charge for the year                   71.5                0.1            8.4            0.2           80.2 
 
                               -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2020                1,152.7                2.2           80.8            2.7        1,238.4 
 
                               -----------        -----------    -----------    -----------    ----------- 
 
Net book value: 
 
At 31 December 2019                1,816.3                3.0           29.3            0.7        1,849.3 
 
                                   =======            =======        =======        =======        ======= 
 
At 31 December 2020                1,855.1                2.9           29.7            0.6        1,888.3 
                                   =======            =======        =======        =======        ======= 
 
Infrastructure assets include amounts in respect of assets under construction 
of £77.5m (2019 - £80.4m). 
 
Company                                        Non-operational                      Vehicles 
                                                      land and       Fixtures            and 
                             Infrastructure          buildings            and         mobile 
                              assets                        £m      equipment          plant          Total 
                             £m                                            £m             £m             £m 
 
Cost: 
 
At 1 January 2019                   2,778.5                5.1           90.1            2.9        2,876.6 
 
Additions                             120.6                  -           11.6            0.3          132.5 
 
                                -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2019                 2,899.1                5.1          101.7            3.2        3,009.1 
 
Additions                             110.3                  -            8.8            0.1          119.2 
 
                                -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2020                 3,009.4                5.1          110.5            3.3        3,128.3 
 
                                -----------        -----------    -----------                   ----------- 
 
Depreciation: 
 
At 1 January 2019                   1,014.8                2.0           65.6            2.3        1,084.7 
 
Charge for the year                    67.2                0.1            6.8            0.2           74.3 
 
                                -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2019                 1,082.0                2.1           72.4            2.5        1,159.0 
 
Charge for the year                    71.5                0.1            8.4            0.2           80.2 
 
                                -----------        -----------    -----------    -----------    ----------- 
 
At 31 December 2020                 1,153.5                2.2           80.8            2.7        1,239.2 
 
                                -----------        -----------    -----------    -----------    ----------- 
 
Net book value: 
 
At 31 December 2019                 1,817.1                3.0           29.3            0.7        1,850.1 
 
                                    =======            =======        =======        =======        ======= 
 
At 31 December 2020                 1.855.9                2.9           29.7            0.6        1,889.1 
                                    =======            =======        =======        =======        ======= 
 
Infrastructure assets include amounts in respect of assets under construction 
of £77.5m (2019 - £80.4m). 
 
10.  Right of Use Assets and Lease Liabilities 
 
Group and Company 
 
                                                 Land and Buildings 
                                                                 £m              Vehicles               Total 
                                                                                       £m                  £m 
 
Cost: 
 
Opening balance adjustment on adoption of                       7.4                   4.6                12.0 
IFRS 16 
 
Additions                                                       0.2                   2.6                 2.8 
 
                                                        -----------           -----------         ----------- 
 
At 31 December 2019 
                                                 7.6                   7.2                   14.8 
 
Additions                                                       1.0                   2.0                 3.0 
 
Disposals                                                         -                     -                   - 
 
                                                        -----------           -----------         ----------- 
 
At 31 December 2020                                             8.6                   9.2                17.8 
 
                                                        -----------           -----------         ----------- 
 
Depreciation: 
 
At 1 January 2019                                                 -                     -                   - 
 
Charge for the year                                             0.7                   2.2                 2.9 
 
                                                        -----------           -----------         ----------- 
 
At 31 December 2019                                             0.7                   2.2                 2.9 
 
Charge for the year                                             0.9                   2.3                 3.2 
 
                                                        -----------           -----------         ----------- 
 
At 31 December 2020                                             1.6                   4.5                 6.1 
 
                                                        -----------           -----------         ----------- 
 
Net book value: 
 
At 31 December 2019                                             6.9                   5.0                11.9 
 
                                                             ======                ======              ====== 
 
At 31 December 2020                                             7.0                   4.7                11.7 
 
Lease liabilities 
 
Current                                                         0.7                   1.7                 2.4 
 
Non-current                                                     6.5                   3.0                 9.5 
 
                                                        -----------           -----------         ----------- 
 
                                                                7.2                   4.7                11.9 
 
                                                             ======                ======              ====== 
 
Lease costs include: 
 
Depreciation on right-of-use assets (note                       0.9                   2.3                 3.2 
4) 
 
Lease liabilities finance cost (note 6)                         0.2                   0.1                 0.3 
 
Expense relating to short-term leases                             -                   0.3                 0.3 
included in operating costs 
 
                                                        -----------           -----------         ----------- 
 
                                                                1.1                   2.7                 3.8 
 
                                                             ======                ======              ====== 
 
11. Intangible Assets 
 
Computer software - Group and Company 
 
                                                                            2020          2019 
 
                                                                              £m            £m 
 
Cost: 
 
At 1 January                                                               112.4         109.3 
 
Additions                                                                    3.7           3.1 
 
                                                                     -----------   ----------- 
 
At 31 December                                                             116.1         112.4 
 
                                                                     -----------   ----------- 
 
Amortisation: 
 
At 1 January                                                                93.0          88.1 
 
Amortisation charge for the year                                             5.2           4.9 
 
                                                                     -----------   ----------- 
 
At 31 December                                                              98.3          93.0 
 
                                                                     -----------   ----------- 
 
Net book value: 
 
At 1 January                                                                19.4          21.2 
 
                                                                          ======        ====== 
 
At 31 December                                                              17.8          19.4 
                                                                          ======        ====== 
 
Software assets include £5.1m (2019 - £8.6m) in respect of market and customer 
software invested in following separation from the Viridian Group. 
 
12. Investments 
 
Company - Investment in subsidiaries 
 
                                                                        2020         2019 
 
                                                                          £m           £m 
 
Cost: 
 
At the beginning and end of the year                                     7.9          7.9 
 
                                                                      ======       ====== 
 
The Company holds the entire share capital of NIE Networks Services Limited and 
NIE Finance PLC which have been fully consolidated into the financial 
statements. All of the Company's subsidiaries are incorporated in the United 
Kingdom and hold registered office addresses at 120 Malone Road, Belfast, BT9 
5HT. 
 
The principal activity of NIE Networks Services Limited until 31 December 2015 
was to provide construction maintenance, metering and other services to the 
Company.  As NIE Networks Services Limited provided services to the Company, 
revenue on consolidation was £nil.  On 1 January 2016, all assets, operations 
and employees of NIE Networks Services Limited transferred to NIE Networks and 
NIE Networks Services Limited ceased operational activity. 
 
The principal activity of NIE Finance PLC is the provision of financing 
services, being the issuer of the £400m and £350m bonds which were on-lent to 
the Company.  Further details of the bond issues are included in note 19. 
 
Dormant subsidiaries 
 
The Company holds 100% of the share capital of Northern Ireland Electricity 
Limited and NIE Limited.  These companies are dormant and the carrying value of 
these investments as at 31 December 2020 is £nil (2019 - £nil). 
 
13. Inventories 
 
                                                                    2020            2019 
Group and Company                                                     £m              £m 
 
Materials and consumables                                           18.3            14.5 
 
Work-in-progress                                                       -             0.3 
 
                                                              ----------      ---------- 
 
                                                                    18.3            14.8 
                                                                  ======          ====== 
 
14. Trade and Other Receivables 
 
Group and Company                                                  2020             2019 
                                                                     £m               £m 
 
Current 
 
Trade receivables (including unbilled consumption)                 48.1             46.1 
 
Loss allowance                                                    (0.6)            (0.5) 
                                                             ----------       ---------- 
 
Trade receivables (net of provision)                               47.5             45.6 
 
Other receivables                                                     -              0.2 
 
Prepayments and accrued income                                      6.8              3.6 
 
Amounts owed by fellow subsidiary undertakings (note 26)            6.3              3.9 
 
                                                             ----------       ---------- 
 
                                                                   60.6             53.3 
                                                                 ======           ====== 
 
Trade receivables include amounts relating to unbilled consumption of £20.2m 
(2019 - £19.0m). The largest trade receivable at the year end, due from one 
customer, is £9.1m (2019 - £7.6m). 
 
Trade receivables include £nil (2019 - nil) in respect of contract assets 
arising from contracts with customers. 
 
Trade receivables are stated net of an allowance of £0.6m (2019 - £0.5m) for 
estimated irrecoverable amounts based on the lifetime expected credit loss of 
the trade receivable referencing the Group's past default experience.  There 
are no allowances for estimated irrecoverable amounts included in 'amounts owed 
by fellow subsidiary undertakings. 
 
 
                                                                   2020            2019 
Group and Company                                                    £m              £m 
 
At the beginning of the year                                        0.5             0.7 
 
Increase in allowance                                               0.2               - 
 
Bad debts written off                                             (0.1)           (0.2) 
 
                                                             ----------      ---------- 
 
At the end of the year                                              0.6             0.5 
                                                                 ======          ====== 
 
The allowance of £0.6m (2019 - £0.5m) reflects individual balances impaired 
based on past default experience. 
 
The following shows an aged analysis of current trade receivables for the Group 
and Company: 
 
                                                                  2020            2019 
                                                                    £m              £m 
 
Within credit terms: 
 
Current                                                           44.1            42.1 
 
Past due but not impaired: 
 
Less than 30 days                                                  0.4             0.3 
 
30 - 60 days                                                       0.2             0.2 
 
60 - 90 days                                                       1.0             0.9 
 
+ 90 days                                                          1.8             2.1 
 
                                                            ----------      ---------- 
 
                                                                  47.5            45.6 
                                                                ======          ====== 
 
The credit quality of trade receivables that are neither past due nor impaired 
is assessed by reference to external credit ratings where available, otherwise 
historical information relating to counterparty default rates is used.  The 
directors consider that the carrying amount of trade and other receivables 
approximates to fair value. 
 
The Group's credit risk in respect of trade receivables from licensed 
electricity suppliers is mitigated by appropriate policies with security 
received in the form of cash deposits, letters of credit or parent company 
guarantees.  Trade receivables are denominated in Sterling (£). With the 
exception of certain public bodies, payments in relation to new connections or 
alterations are received in advance of the work being carried out.  Payments 
received on account are disclosed in note 16 to the financial statements. The 
maximum exposure to credit risk at the reporting date is the carrying value of 
trade receivables. 
 
15. Cash and Cash Equivalents 
 
Group and Company 
 
                                                                       2020           2019 
                                                                         £m             £m 
 
Cash at bank and in hand                                                4.5            9.0 
 
Short term deposits                                                    17.0              - 
 
                                                                 ----------     ---------- 
 
                                                                       21.5            9.0 
                                                                     ======         ====== 
 
Cash at bank and in hand earns interest at floating rates based on daily bank 
deposit rates.  Short-term deposits are placed for varying periods of between 
one day and one month depending on the immediate cash requirements of the Group 
and Company, and earn interest at the respective short-term deposit rates. 
 
The directors consider that the carrying amount of cash and cash equivalents 
equates to fair value. 
 
16. Trade and Other Payables 
 
                                          Group                          Company 
 
                                      2020            2019              2020           2019 
 
                                        £m              £m                £m             £m 
 
Trade payables                        15.0            15.0              15.0           15.0 
 
Payments received on account          19.3            22.5              19.3           22.5 
 
Amounts owed to fellow 
subsidiary undertakings (note          1.7             7.7               1.7            7.7 
26) 
 
Amounts owed to subsidiary               -               -               9.2            9.2 
undertakings 
 
Tax and social security               26.4             4.7              26.4            4.7 
 
Accruals                              19.0            17.8              19.0           17.8 
 
Other payables                         3.2             3.3               3.2            3.3 
 
                                ----------      ----------        ----------     ---------- 
 
                                      84.6            71.0              93.8           80.2 
                                    ======          ======            ======         ====== 
 
The directors consider that the carrying amount of trade and other payables 
equates to fair value. 
 
17.Deferred Income 
 
Group and Company                                                   Customers' 
                                                        Grants   contributions             Total 
 
                                                            £m              £m                £m 
 
Current                                                    0.5            18.1              18.6 
 
Non-current                                                4.4           507.8             512.2 
 
                                                    ----------      ----------        ---------- 
 
Total at 1 January 2019                                    4.9           525.9             530.8 
 
Receivable                                                   -            22.8              22.8 
 
Released to income statement                             (0.4)          (18.1)            (18.5) 
 
                                                    ----------      ----------        ---------- 
 
Current                                                    0.3            18.8 
                                                                                      19.1 
 
Non-current                                                4.2           511.8             516.0 
 
                                                    ----------      ----------        ---------- 
 
Total at 31 December 2019                                  4.5           530.6             535.1 
 
                                                    ----------      ----------        ---------- 
 
Receivable                                                   -            25.7              25.7 
 
Released to income statement                             (0.6)          (20.2)            (20.8) 
 
                                                    ----------      ----------        ---------- 
 
Current                                                    0.4            20.9              21.3 
 
Non-current                                                3.5           515.2             518.7 
 
                                                    ----------      ----------        ---------- 
 
Total at 31 December 2020                                  3.9           536.1             540.0 
 
                                                        ======          ======            ====== 
 
 
18. Derivative Financial Instruments 
 
Group and Company - Interest rate swaps                            2020            2019 
 
                                                                     £m              £m 
 
Current assets                                                     19.0            14.4 
 
Non-current assets                                                513.0           492.2 
 
                                                             ----------      ---------- 
                                                                  532.0           506.6 
 
                                                                 ======          ====== 
 
Current liabilities                                              (19.0)          (14.4) 
 
Non-current liabilities                                         (513.0)         (492.2) 
 
                                                             ----------      ---------- 
                                                                (532.0)         (506.6) 
                                                                 ======          ====== 
 
The Company has held a £550m portfolio of inflation-linked interest rate swaps 
(the RPI swaps) since December 2010.  The fair value of inflation linked 
interest rate swaps is affected by relative movements in interest rates and 
market expectations of future retail price index (RPI) movements. 
 
The RPI swaps were originally put in place by the Viridian Group (the Group's 
previous parent undertaking) in 2006 to better match NIE Networks' debt and 
related interest payments with its inflation-linked regulated assets and 
associated revenue - in the nature of economic hedge. As part of the 
acquisition of NIE Networks by ESB in 2010, the swaps were novated to NIE 
Networks. 
 
During 2014 the Company, and its counterparty banks, together agreed a 
restructuring of the swaps, including amendments to certain critical terms. 
These changes included an extension of the mandatory break period in the swaps 
from 2015 to 2022, including immediate settlement of accretion payments of £ 
77.7m (previously due for payment in 2015), amendments to the fixed interest 
rate element of the swaps and an increase in the number of swap counterparties. 
Nothing was paid in respect of swap accretion in 2020 (2019 - £nil).  From 
2018, future accretion payments are now scheduled to occur every 5 years, with 
remaining accretion paid on maturity. 
 
At the same time that the restructuring took effect in 2014, the Company 
entered into RPI-linked interest rate swap arrangements with ESBNI, the 
immediate parent undertaking of the Company, which have identical matching 
terms to the restructured swaps.  The back-to-back matching swaps with ESBNI 
ensure that there is no net effect on the financial statements of the Group nor 
the Company and that any risk to financial exposure is borne by ESBNI.  The 
fair value movements have been recognised in finance costs in the income 
statement effectively offsetting the fair value movements of interest rate swap 
liabilities. 
 
Arising from a negative impact of higher forward RPI rates, partly reduced by a 
positive impact of higher forward interest rates, fair value movements of £ 
25.4m (negative) occurred in 2020 (2019 - negative fair value movements of £ 
20.4m). These have been recognised in finance costs in the income statement. 
Given the back-to-back matching swaps with ESBNI, there is a matching positive 
fair value movement of £25.4m in 2020 (2019 - matching positive fair value 
movement of £20.4m). 
 
During 2020 the Company made swap interest payments of £15.7m (2019: £13.2m). 
Due to the back-to-back arrangements, the Company had matching swap interest 
receipts of £15.7m (2019: £13.2m). Due to the back-to-back arrangements with 
ESBNI Limited, no net swap interest cost arises on these transactions and 
therefore they have been netted in finance costs. 
 
In June 2019 the Company novated £66m of the RPI interest linked swaps from one 
swap counterparty to an existing swap counterparty, thereby reducing the 
overall number of swap counterparties. Due to the back-to-back arrangements 
with ESBNI Limited, no gain or loss was recognised within the Company or Group 
as a result of the novation. 
 
The fair value of interest rate swaps has been valued by calculating the 
present value of future cash flows, estimated using forward rates from third 
party market price quotations. 
 
The Company uses the hierarchy as set out in IFRS 13: Fair Value Measurement. 
All assets and liabilities for which fair value is disclosed are categorised 
within the fair value hierarchy described as follows: 
 
Level 1: quoted (unadjusted) market prices in active markets for identical 
assets or liabilities; 
 
Level 2: valuation techniques for which the lowest level input that is 
significant to the fair value measurement is directly or indirectly observable; 
and 
 
Level 3: valuation techniques for which the lowest level input that is 
significant to the fair value measurement is not observable. 
 
The fair value of interest rate swaps as at 31 December 2020 is considered by 
the Company to fall within the level 2 fair value hierarchy.  The Company 
determines whether transfers have occurred between levels in the hierarchy by 
re-assessing categorisation (based on the lowest level input that is 
significant to the fair value measurement as a whole) at the end of each 
reporting period. There have been no transfers between level 1 and 3 of the 
hierarchy during the year. 
 
Independent valuations are used in measuring the interest rate swaps and 
validated using the present valuation of expected cash flows using a 
constructed zero-coupon discount curve.  The zero-coupon curve uses the 
interest rate yield curve of the relevant currency. Future cash flows are 
estimated using expected RPI benchmark levels as well as expected LIBOR rate 
sets. 
 
An increase / (decrease) of 0.5% in interest rates would decrease / (increase) 
the fair value of interest rate swap liabilities by £47.9m / (£50.9m) (2019 - £ 
49.9m / (£53.2m)).  However, the swap arrangements entered into with ESBNI 
hedge the Company's cash flows in respect of these liabilities and therefore, 
an increase / (decrease) of 0.5% in interest rates would increase / (decrease) 
the fair value of the interest rate swap assets by £47.9m / (£50.9m) (2019 - £ 
49.9m / (£53.2m)) and thereby offset the exposure to the swap liabilities. 
These sensitivities are based on an assessment of market rate movements during 
the period and each is considered to be a reasonably possible range. 
 
19. Other Financial Liabilities 
 
                                              Group                         Company 
 
                                         2020           2019           2020           2019 
                                           £m             £m             £m             £m 
 
Current 
 
Interest payable on £400m bond           14.8           14.8              -              - 
Interest payable on £350m bond            1.5            1.5              -              - 
 
Interest payable to group                 0.1            0.1            0.1            0.1 
undertaking (note 26) 
 
Interest payable to subsidiary              -              -           16.3           16.3 
undertaking 
 
Amounts owed to group undertaking           -            5.0              -            5.0 
(note 26) 
 
                                   ----------     ----------     ----------     ---------- 
 
                                         16.4           21.4           16.4           21.4 
 
                                       ======         ======         ======         ====== 
 
 
 
Non-current 
 
£400m bond                              399.0          398.8              -              - 
 
£350m bond                              348.6          348.4              -              - 
 
Amounts owed to subsidiary                  -              -          747.6          747.2 
undertaking 
 
                                   ----------     ----------     ----------     ---------- 
 
                                        747.6          747.2          747.6          747.2 
 
                                       ======         ======         ======         ====== 
 
Loans and other borrowings outstanding are repayable as follows: 
 
Group and Company                                                  2020            2019 
 
                                                                     £m              £m 
 
In one year or less or on demand                                   16.4            21.4 
 
Between two and five years                                        348.6               - 
 
In more than five years                                           399.0           747.2 
 
                                                             ----------      ---------- 
 
                                                                  764.0           768.6 
                                                                 ======          ====== 
 
Other financial liabilities are held at amortised cost. 
 
The principal features of the Group's borrowings are as follows: 
 
- the 15 year £400m bond is repayable in 2026 and carries a fixed rate of 
interest of 6.375% which is payable annually in arrears on 2 June.  The bond 
issue incurred £2.1m of costs associated with raising finance.  In back-to-back 
arrangements, NIE Finance PLC has a loan of £400m with the Company, which was 
issued net of £2.1m of costs associated with raising finance.  Interest is paid 
on the loan at a fixed rate of 6.375% annually in arrears on 2 June; and 
 
- the 7 year £350m bond is repayable in 2025 and carries a fixed rate of 
interest of 2.500% which is payable annually in arrears on 27 October.  The 
bond issue incurred £1.9m of costs associated with raising finance.  In 
back-to-back arrangements, NIE Finance PLC has a loan of £350m with the 
Company, which was issued net of £1.9m of costs associated with raising 
finance.  Interest is paid on the loan at a fixed rate of 2.500% annually in 
arrears on 27 October. 
 
The £400m and £350m bonds, which are listed on the London Stock Exchange's 
regulated market, had fair values at 31 December 2020 of £535.2m (2019 - £ 
526.6m) and £381.5m (2019 - £364.2m) respectively, based on current market 
prices.  The Company's back-to-back loans had a fair value at 31 December 2020 
of £535.2m (2019 - £526.6m) and £381.5m (2019 - £364.2m) respectively based on 
the fair value of the £400m and £350m bonds. 
 
The fair value of bonds as at 31 December 2020 is considered by the Company to 
fall within the level 1 fair value hierarchy (defined within note 18).  There 
have been no transfers between levels in the hierarchy during the year. 
 
Given that 100% (2019 - 99.3%) of Group and Company borrowings carry fixed 
interest rates, the Group and Company are not significantly exposed to 
movements in interest rates during the year. 
 
The table below summarises the maturity profile of the Group's financial 
liabilities (excluding tax and social security) based on contractual 
undiscounted payments: 
 
At 31 December 2020 
                                 On demand    Within 1     1 to 5  More than 
                                                  Year      years    5 years      Total 
 
                                        £m          £m         £m         £m         £m 
 
£400m bond (including interest           -        25.5      102.0      425.5      553.0 
payable) 
 
£350m bond (including interest           -         8.8      385.0          -      393.8 
payable)                                 -         0.1          -          -        0.1 
RCF (including interest 
payable) 
 
Trade and other payables              19.3        38.9          -          -       58.2 
 
Interest rate swap liabilities           -        19.0      518.5          -      537.5 
Lease Liabilities                        -         2.4        4.9        4.6       11.9 
 
                                ----------  ---------- ---------- ---------- ---------- 
 
                                      19.3        94.7    1,010.4      430.1    1,554.5 
                                    ======      ======     ======     ======     ====== 
 
 
 
At 31 December 2019 (Restated) 
                                 On demand    Within 1     1 to 5  More than 
                                                  Year      years    5 years      Total 
 
                                        £m          £m         £m         £m         £m 
 
£400m bond (including interest           -        25.5      102.0      451.0      578.5 
payable) 
 
£350m bond (including interest           -         8.8       35.0      358.7      402.5 
payable)                                 -           -        5.0          -        5.0 
RCF (including interest 
payable) 
 
Trade and other payables              22.5        38.8          -          -       61.3 
 
Interest rate swap liabilities           -        14.5      537.1          -      551.6 
Lease Liabilities                        -         2.8        5.1        4.0       11.9 
 
                                ----------  ---------- ---------- ---------- ---------- 
 
                                      22.5        90.4      684.2      813.7    1,610.8 
 
                                    ======      ======     ======     ======     ====== 
 
The table below summarises the maturity profile of the Company's financial 
liabilities (excluding tax and social security) based on contractual 
undiscounted payments. 
 
At 31 December 2020 
                                 On demand    Within 1     1 to 5  More than 
                                                  Year      years    5 years      Total 
 
                                        £m          £m         £m         £m         £m 
 
Amounts owed to subsidiary               -        34.3      487.0      425.5      946.8 
undertaking 
 
Trade and other payables              19.3        48.1          -          -       67.4 
 
Interest rate swap liabilities           -        19.0      518.5          -      537.5 
RCF (including interest                  -         0.1          -          -        0.1 
payable)                                 -         2.4        4.9        4.6       11.9 
Lease Liabilities 
 
                                ----------  ---------- ---------- ---------- ---------- 
 
                                      19.3       103.9    1,010.4      430.1    1,563.7 
                                ----------  ---------- ---------- ---------- ---------- 
 
 
 
At 31 December 2019 (Restated) 
                                 On demand    Within 1     1 to 5  More than 
                                                  Year      years    5 years      Total 
 
                                        £m          £m         £m         £m         £m 
 
Amounts owed to subsidiary               -        34.3      137.0      809.7      981.0 
undertaking 
 
Trade and other payables              22.5        48.0          -          -       70.5 
 
Interest rate swap liabilities           -        14.5      537.1          -      551.6 
RCF (including interest                  -           -        5.0          -        5.0 
payable)                                 -         2.8        5.1        4.0       11.9 
Lease Liabilities 
 
                                ----------  ---------- ---------- ---------- ---------- 
 
                                      22.5        99.6      684.2      813.7    1,620.0 
                                    ======      ======     ======     ======     ====== 
 
Inflation-linked interest rate swaps have been restated to reflect a mandatory 
break in June 2022 on the RPI linked interest rate swap portfolio which brings 
forward all of the £361.8m of contractual cashflows that were previously 
presented as payable over more than five years. As a result, amounts payable 
within 1 to 5 years increased by £361.8m to £537.1m. The swaps have maturities 
in 2026, 2031 and 2036. At 31 December 2020, negotiations to extend the 
mandatory break are at an advanced stage. Certain corresponding amounts have 
been adjusted so that they are directly comparable with the amounts shown in 
respect of the current financial year. 
 
20. Analysis of Net Debt 
 
Group                                             At                      Non-           At 
                                           1 January         Cash         cash           31 
                                                2020         flow     movement     December 
                                                                                       2020 
 
                                                  £m           £m           £m           £m 
 
Cash and cash equivalents                        9.0         12.5            -         21.5 
 
Interest payable on £400m bond                (14.8)         25.5       (25.5)       (14.8) 
 
Interest payable on £350m bond                 (1.6)          8.8        (8.8)        (1.6) 
 
Interest payable to group undertaking          (0.1)          0.3        (0.3)        (0.1) 
 
£400m bond                                   (398.8)            -        (0.2)      (399.0) 
 
£350m bond                                   (348.4)            -        (0.2)      (348.6) 
 
Amounts owed to group undertaking              (5.0)          5.0            -            - 
Lease liabilities                             (11.9)          3.2        (3.2)       (11.9) 
 
                                          ----------   ----------   ----------   ---------- 
 
                                             (771.6)         55.3       (38.2)      (754.5) 
                                              ======       ======       ======       ====== 
 
 
 
 
 
Company                                   At                              Non-           At 
                                          1 January          Cash         cash           31 
                                          2020               flow     movement     December 
                                                                                       2020 
 
                                                  £m           £m           £m           £m 
 
Cash and cash equivalents                        9.0         12.5            -         21.5 
 
Interest payable to group undertaking          (0.1)          0.3        (0.3)        (0.1) 
 
Interest payable to subsidiary                (16.4)         34.3       (34.3)       (16.4) 
undertaking 
 
Amounts owed to group undertaking              (5.0)          5.0            -            - 
 
Amounts owed to subsidiary undertaking       (747.2)            -        (0.4)      (747.6) 
Lease liabilities                             (11.9)          3.2        (3.2)       (11.9) 
 
                                          ----------   ----------   ----------   ---------- 
 
                                             (771.6)         55.3       (38.2)      (754.5) 
 
                                              ======       ======       ======       ====== 
 
21. Provisions 
 
Group and Company                                           Liability and 
                                              Environment   damage claims          Total 
                                                       £m              £m             £m 
 
Current                                               0.6             3.2            3.8 
 
Non-current                                           1.0             3.0            4.0 
 
                                               ----------      ----------     ---------- 
 
Total at 1 January 2019                               1.6             6.2            7.8 
 
                                               ----------      ----------     ---------- 
 
Utilised in the year                                    -           (1.3)          (1.3) 
 
Charged to income statement                             -             0.7            0.7 
 
Current                                               0.6             2.8            3.4 
 
Non-current                                           1.0             2.8            3.8 
 
                                               ----------      ----------     ---------- 
 
Total at 1 January 2020                               1.6             5.6            7.2 
 
                                               ----------      ----------     ---------- 
 
Utilised in the year                                    -           (0.7)          (0.7) 
 
Charged to income statement                             -             0.1            0.1 
 
                                               ----------      ----------     ---------- 
 
Current                                               0.6             2.3            2.9 
 
Non-current                                           1.0             2.7            3.7 
 
                                               ----------      ----------     ---------- 
 
Total at 31 December 2020                             1.6             5.0            6.6 
                                                   ======          ======         ====== 
 
Environment 
 
Provision has been made for expected costs of decontamination and demolition 
arising from obligations in respect of power station sites formerly owned by 
the Group.  It is anticipated that the expenditure relating to the non-current 
portion of the provision will take place within the next five years. 
 
Liability and damage claims 
 
Notwithstanding the intention of the directors to defend vigorously claims made 
against the Group, liability and damage claim provisions have been made which 
represent the directors' best estimate of costs expected to arise from ongoing 
third-party litigation and employee matters.  The non-current element of these 
provisions is expected to be utilised within a period not exceeding five years. 
 
22. Pension Commitments 
 
Most employees of the Group are members of Northern Ireland Electricity Pension 
Scheme (NIEPS or the scheme).  The scheme has two sections: 'Options' which is 
a money purchase arrangement whereby the Group generally matches the members' 
contributions up to a maximum of 8% of salary and 'Focus' which provides 
benefits based on pensionable salary at retirement or earlier exit from 
service.  The assets of the scheme are held under trust and invested by the 
trustees on the advice of professional investment managers.  The trustees are 
required by law to act in the interest of all relevant beneficiaries and are 
responsible for the investment policy with regard to the assets and the 
day-to-day administration of the benefits of the scheme. 
 
As the benefits paid to members of the Options section of the scheme are 
directly related to the value of assets for Options, there are no funding 
issues with this section of the scheme. The remainder of this note is therefore 
in respect of the Focus section of the scheme. 
 
Under the Focus section of the scheme, employees are entitled to annual 
pensions on retirement at age 63 (for members who joined after 1 April 1988) of 
one-sixtieth of final pensionable salary for each year of service.  Benefits 
are also payable on death and following events such as withdrawing from active 
service. 
 
UK legislation requires that pension schemes are funded prudently.  The last 
funding valuation of the scheme was carried out by a qualified actuary as at 31 
March 2017 and showed a deficit of £136.9m. The formal valuation as at 31 March 
2020 is currently ongoing. The Company is paying deficit contributions of £ 
17.2m per annum (increasing in line with inflation) from 1 April 2018.  The 
Company also pays contributions of 39.6% of pensionable salaries in respect of 
Focus employees currently employed in the company (active members of the 
scheme) plus £77,500 monthly expenses, with active members paying a further 6% 
of pensionable salaries. 
 
Profile of the scheme 
 
The net liability includes benefits for current employees, former employees and 
current pensioners.  Broadly, about 18% of the liabilities are attributable to 
current employees, 5% to former employees and 77% to current pensioners.  The 
scheme duration is an indication of the weighted average time until benefit 
payments are made.  For the NIEPS, the duration is around 14 years (2019 - 14 
years) based on the last funding valuation. 
 
Risks associated with the scheme 
 
Asset volatility - liabilities are calculated using a discount rate set with 
reference to corporate bond yields.  If assets underperform this yield, this 
will create a deficit.  The scheme holds a significant proportion of growth 
assets (equities and diversified growth funds) which, though expected to 
outperform corporate bonds in the long-term, create volatility and risk in the 
short-term.  The allocation of growth assets is monitored to ensure it remains 
appropriate given the scheme's long-term objectives. 
 
Changes in bond yields - a decrease in corporate bond yields will increase the 
value placed on the scheme's liabilities for accounting purposes although this 
is likely to be partially offset by an increase in the value of the scheme's 
bond holdings. 
 
Inflation risk - the majority of the scheme's benefit obligations are linked to 
inflation and higher inflation will lead to higher liabilities (although in 
most cases caps on the level of inflationary increases are in place to protect 
against extreme inflation).  The majority of the scheme assets are either 
unaffected by, or only loosely correlated with, inflation, meaning that an 
increase in inflation will also increase the deficit. 
 
Life expectancy - the majority of the scheme's obligations are to provide 
benefits for the life of the member, so an increase in life expectancy will 
increase the liabilities. 
 
The Company and the trustees have agreed a long-term strategy for reducing 
investment risk as and when appropriate.  This includes a liability driven 
investment policy which aims to reduce the volatility of the funding level of 
the plan by investing in assets such as index-linked gilts which perform in 
line with the liabilities of the plan so as to protect against inflation being 
higher than expected. 
 
The trustees insure certain benefits payable on death before retirement. 
 
Mercer Limited, NIE Networks' actuary, has provided a valuation of Focus under 
IAS 19 as at 31 December 2020 based on the following assumptions (in nominal 
terms) and using the projected unit credit method: 
 
                                                                 2020            2019 
 
Rate of increase in pensionable salaries (per annum)             3.0%           2.75% 
 
Rate of increase in pensions in payment (per annum)              2.3%           2.10% 
 
Discount rate (per annum)                                        1.3%           2.00% 
 
Inflation assumption (CPI) (per annum)                           2.3%           2.10% 
 
Life expectancy: 
 
 Current pensioners (at age 60) - males                    26.7 years      26.3 years 
 
 Current pensioners (at age 60) - females                  28.9 years      28.7 years 
 
 Future pensioners (at age 60) - males                          *28.1     *27.9 years 
                                                                years 
 
 Future pensioners (at age 60) - females                        *30.4     *30.3 years 
                                                                years 
 
*   Life expectancy from age 60 for males and females currently aged 40. 
 
The life expectancy assumptions are based on standard actuarial mortality 
tables and include an allowance for future improvements in life expectancy. 
 
The valuation under IAS 19 at 31 December 2020 shows a net pension liability 
(before deferred tax) of £104.9m (2019 - £103.9m). The table below shows the 
possible (increase) / decrease in the net pension liability that could result 
from changes in key assumptions: 
 
                                       Increase in assumption    Decrease in assumption 
 
                                             2020         2019         2020         2019 
 
                                               £m           £m           £m           £m 
 
0.5% change in rate of increase in          (7.9)        (9.3)          7.8          9.1 
pensionable salaries 
 
0.5% change in rate of pensions in         (79.4)       (67.2)         75.6         64.2 
payments 
 
0.5% change in annual discount rate          94.2         78.9       (99.8)       (83.2) 
 
0.5% change in annual inflation rate       (88.8)       (77.3)         84.2         73.6 
(CPI) 
 
1-year change in life expectancy           (52.2)       (46.9)         52.2         46.9 
 
Assets and Liabilities 
 
The Group and Company's share of the assets and liabilities of Focus are: 
 
                                                              Value at       Value at 
                                                           31 December    31 December 
                                                                  2020           2019 
 
                                                                    £m             £m 
 
Equities - quoted                                                272.9          215.1 
 
Bonds - quoted                                                   247.7          312.8 
 
Diversified growth funds - quoted                                383.6          371.8 
 
Multi-asset credit investments                                   277.2          215.0 
 
Cash                                                                             12.3 
                                                                           ---------- 
                                                                  22.6 
                                                            ---------- 
 
Total market value of assets                                   1,204.0        1,127.0 
 
Actuarial value of liabilities                               (1,308.9)      (1,230.9) 
 
                                                            ----------     ---------- 
 
Net pension liability                                          (104.9)        (103.9) 
                                                                ======         ====== 
 
Changes in the market value of assets - Group and Company 
 
                                                                  2020           2019 
 
                                                                    £m             £m 
 
Market value of assets at the beginning of the year            1,127.0        1,054.7 
 
Interest income on scheme assets                                  22.1           28.9 
 
Contributions from employer                                       25.1           25.0 
 
Contributions from scheme members                                  0.3            0.4 
 
Benefits paid                                                   (66.5)         (67.9) 
 
Administration expenses paid                                     (2.2)          (1.5) 
 
Re-measurement gains on scheme assets                             98.2           87.4 
 
                                                            ----------     ---------- 
 
Market value of assets at the end of the year                  1,204.0        1,127.0 
                                                                ======         ====== 
 
Changes in the actuarial value of liabilities - Group and Company 
 
                                                                  2020           2019 
 
                                                                    £m             £m 
 
Actuarial value of liabilities at the beginning of the         1,230.9        1,152.2 
year 
 
Interest expense on pension liability                             23.9           31.3 
 
Current service cost                                               5.4            5.3 
 
Curtailment costs                                                  0.2            0.1 
Past service credit                                              (1.3)              - 
 
Contributions from scheme members                                  0.3            0.4 
 
Benefits paid                                                   (66.5)         (67.9) 
Effect of changes in demographic assumptions                       5.1              - 
 
Effect of changes in financial assumptions                       136.1          112.1 
 
Effect of experience adjustments                                (25.2)          (2.6) 
 
                                                            ----------     ---------- 
 
Actuarial value of liabilities at the end of the year          1,308.9        1,230.9 
                                                                ======         ====== 
 
The curtailment loss (cost) arising in 2020 and 2019 reflects past service 
costs associated with employees leaving the company under a restructuring exit 
arrangement. 
 
Net past service credit of £1.3m in 2020 (2019 - £nil) reflects changes to 
member benefits arising from a clarification of the law in respect of 
Guaranteed Minimum Pension Equalisation for male and female members, and the 
completion of a bulk pension increase exchange exercise offered to eligible 
members during the year. 
 
The Group expects to make contributions of approximately £24.9m to Focus in 
2021. 
 
The Group's share of the NIEPS service costs is allocated based on the 
pensionable payroll.  Contributions from employer, interest cost liabilities, 
interest income on assets and experience gains or losses are allocated based on 
the Group's share of the NIEPS net pension liability. 
 
Analysis of the amount charged to operating costs (before capitalisation) 
 
                                                                  2020           2019 
 
                                                                    £m             £m 
 
Current service cost                                             (5.4)          (5.3) 
 
Administration expenses paid                                     (2.2)          (1.5) 
 
Curtailment costs                                                (0.2)          (0.1) 
Past service credit                                                1.3              - 
 
                                                            ----------     ---------- 
 
Total operating charge                                           (6.5)          (6.9) 
                                                                ======         ====== 
 
Focus has been closed to new members since 1998 and therefore under the 
projected unit credit method the current service cost for members of this 
section as a percentage of salary will increase as they approach retirement 
age. 
 
Analysis of the amount charged to net pension scheme interest 
 
                                                                  2020           2019 
 
                                                                    £m             £m 
 
Interest income on scheme assets                                  22.1           28.9 
 
Interest expense on liabilities                                 (23.9)         (31.3) 
 
                                                            ----------     ---------- 
 
Net pension scheme interest expense                              (1.8)          (2.4) 
                                                                ======         ====== 
 
The actual return on Focus assets was a gain of £120.3m for the Group and 
Company (2019 - gain of £116.3m for the Group and Company). 
 
Analysis of amounts recognised in the Statement of Comprehensive Income 
 
                                                                    2020           2019 
 
                                                                      £m             £m 
 
Re-measurement gains on scheme assets                               98.2           87.4 
 
Actuarial losses on scheme liabilities                           (116.0)        (109.5) 
 
                                                              ----------     ---------- 
 
Net losses                                                        (17.8)         (22.1) 
                                                                  ======         ====== 
 
The cumulative actuarial losses recognised in the Group and Company Statements 
of Comprehensive Income since 1 April 2004 are £172.3m and £174.4m respectively 
(2019 - £154.5m and £156.6m respectively).  The directors are unable to 
determine how much of the net pension liability recognised on transition to 
IFRS and taken directly to equity is attributable to actuarial gains and losses 
since the inception of Focus.  Consequently, the directors are unable to 
determine the amount of actuarial gains and losses that would have been 
recognised in the Statement of Comprehensive Income shown before 1 April 2004. 
 
23. Share Capital and Equity 
 
                                              Group                        Company 
 
                                           2020          2019            2020          2019 
 
                                             £m            £m              £m            £m 
 
Share capital                              36.4          36.4            36.4          36.4 
 
Share premium                              24.4          24.4            24.4          24.4 
 
Capital redemption reserve                  6.1           6.1             6.1           6.1 
 
Accumulated profits                       358.1         323.8           357.6         323.3 
 
                                     ----------    ----------      ----------    ---------- 
                                          425.0         390.7           424.5         390.2 
                                         ======        ======          ======        ====== 
 
The balance classified as share capital comprises the nominal value of the 
Company's equity share capital. 
 
The balance classified as share premium records the total net proceeds on the 
issue of the Company's equity share capital less the nominal value of the share 
capital. 
 
The balance classified as capital redemption reserve arises from the legal 
requirement to maintain the capital of the Company following the return of that 
amount of capital to shareholders on 2 August 1995. 
 
Allotted and fully paid share capital:                               2020            2019 
 
                                                                       £m              £m 
 
145,566,431 ordinary shares of 25p each                              36.4            36.4 
                                                                   ======          ====== 
 
Dividend 
 
The following dividends were paid by the Company 
 
                                                                     2020            2019 
 
                                                                       £m              £m 
 
12.4 pence per allotted share (2019 - 16.3 pence)                    18.0            23.7 
                                                                   ======          ====== 
 
24. Commitments and Contingent Liabilities 
 
(i)  Capital commitments 
 
At 31 December 2020 the Group and Company had contracted future capital 
expenditure in respect of property, plant and equipment of £16.6m (2019 - £ 
16.5m) and computer assets of £4.3m (2019 - £4.5m). 
 
(ii)  Contingent liabilities 
 
In the normal course of business, the Group has contingent liabilities arising 
from claims made by third parties and employees.  Provision for a liability is 
made (as disclosed in note 21) when the directors believe that it is probable 
that an outflow of funds will be required to settle the obligation where it 
arises from an event prior to the year end. 
 
25. Financial Commitments 
 
In June 2011 and September 2018 NIE Finance PLC, a subsidiary undertaking of 
the Company, issued £400m and £350m bonds respectively on behalf of the 
Company.  The Bonds have been admitted to the Official List of the UK Listing 
Authority and to trading on the London Stock Exchange's regulated market.  The 
payments of all amounts in respect of the £400m and £350m bonds are 
unconditionally and irrevocably guaranteed by the Company. 
 
26. Related Party Disclosures 
 
Remuneration of key management personnel 
 
The compensation paid to key management personnel is set out below.  Key 
management personnel of the Group comprise the directors of the Company and the 
executive team. 
 
                                                                    2020            2019 
 
                                                                      £m              £m 
 
Salaries and short-term                                              1.3             1.5 
employee benefits 
 
Post-employment benefits                                             0.3             0.4 
 
Termination benefits                                                   -             0.1 
 
                                                              ----------      ---------- 
 
                                                                     1.6             2.0 
                                                                  ======          ====== 
 
Parent undertaking 
 
The immediate parent undertaking of the Group and the ultimate parent company 
in the UK is ESBNI Limited (ESBNI).  The ultimate parent undertaking and 
controlling party of the Group and the parent of the smallest and largest group 
of which the Company is a member and for which group financial statements are 
prepared is Electricity Supply Board (ESB), a statutory corporation established 
under the Electricity (Supply) Act 1927 domiciled in the Republic of Ireland. 
A copy of ESB's financial statements is available from ESB's registered office 
at Two Gateway, East Wall Road, Dublin 3, DO3 A995. A full list of the 
subsidiary undertakings of ESB is included in its financial statements. 
 
Related parties of the Company also include the subsidiaries listed in note 12. 
 
Transactions between the Group and related parties together with the balances 
outstanding are disclosed below: 
 
                                 Revenue    Charges        Other       Amounts       Amounts 
                                    from       from transactions       owed by       owed to 
                     Interest    related    related with related       related       related 
                      charges      party      party        party      party at      party at 
                                                                   31 December   31 December 
 
                           £m         £m         £m           £m            £m            £m 
 
Year ended 
31 December 2020 
 
ESB                     (0.3)          -          -            -             -         (1.4) 
 
ESB subsidiaries            -       38.4      (2.8)       (18.0)           6.3         (0.4) 
                   ---------- ---------- ----------   ----------    ----------    ---------- 
 
                        (0.3)       38.4      (2.8)       (18.0)           6.3         (1.8) 
 
                       ======     ======     ======       ======        ======        ====== 
 
Year ended 
31 December 2019 
 
ESB                     (0.3)          -          -            -             -         (5.1) 
 
ESB subsidiaries            -       31.1      (3.3)       (23.7)           3.9         (7.7) 
                   ---------- ---------- ----------   ----------    ----------    ---------- 
 
                        (0.3)       31.1      (3.3)       (23.7)           3.9        (12.8) 
                       ======     ======     ======       ======        ======        ====== 
 
Transactions with ESB group undertakings are determined on an arm's length 
basis and outstanding balances with ESB group undertakings are unsecured. 
Interest charges and amounts owed to ESB relate to the RCF provided by ESB. 
Revenue from and amounts owed by ESB subsidiaries primarily arise from 
regulated sales to ESB subsidiaries.  Charges from and amounts owed to ESB 
subsidiaries primarily arise from services purchased.  Other transactions with 
related parties shown above relate to dividends paid to the shareholder. 
Amounts in relation to the back-to-back swaps with ESBNI Limited are detailed 
in note 18. 
 
Other related parties 
 
During the year the Group and Company contributed £32.5m (2019 - £31.5m Group 
and Company) to NIEPS in respect of Focus and Options employer contributions, 
including an element of deficit repair contributions in respect of Focus. 
 
 
 
END 
 
 

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