Steria France Partners with FTS to Launch “Steria Agile Billing” Solutions for Service Providers
February 16 2010 - 2:00AM
Business Wire
FTS (LSE:FTS), a global provider of billing, customer care and
policy control solutions for communication and content service
providers, today announced that it has partnered with Steria France
to create the “Steria Agile Billing” solution enabling a new
relationship between operators and their customers that goes beyond
simple billing.
The solution addresses developments in the telecommunications
industry that have required operators to improve their pricing and
billing processes to include more intelligence and flexibility in
order to provide increasingly customized services to the
consumer.
With the growing range of access technologies (3G, DSL, fiber
optic, etc.), content services (music, video, games, applications,
etc.) and billing models (on demand, a la carte, subscription, and
even user-defined hybrid models): the era of simple billing is now
a thing of the past.
To support this market shift, Steria has partnered with billing
and policy control specialist FTS Ltd to create and launch the
“Steria Agile Billing” solution, which will allow the service
providers’ marketing team to fully convey the richness and
complexity of their service offering, with minimal rollout times
and no technical constraints. The joint solution puts customer
preferences at the heart of service providers’ offering, affording
them the flexibility for solutions to be precisely customized,
therefore improving customer experience while optimizing
revenues.
The solution created by Steria and FTS provides operators with a
next-generation billing platform that is agile and intuitive,
allowing the rapid launch of new offerings in line with the
complexity of the constantly changing service provider environment.
Marketing teams can now independently configure new services, new
offerings or attractive special promotions in record time.
“Our solution makes the customer central to the billing system
by monitoring their usage in real time,” commented Nir Asulin, VP
Operations, FTS. “An extremely intuitive modelling system, the DO
Tree™, allows the marketing function to build pricing rules and
models which take into account each customer’s usage patterns and
the richness of the choices they make. We are very pleased with
this partnership with Steria, as the complementary nature of our
companies allows us to broaden our future prospects together.”
“With Steria’s expertise in the telecommunications market and
our familiarity with the business challenges facing this sector, we
can now provide a next-generation billing offering that addresses
the difficulties faced by the market which we witness first-hand,”
said Thierry Gohon, Director of Telecoms Development, Steria
France. “Testing a new offering, attracting a specific target
audience to a new type of service, even rewarding certain
behaviors, ’Steria Agile Billing’ provides the responsiveness
operators need to meet their major business challenges: pricing,
customization and time to market. These challenges are central to
the transformation projects we are currently conducting for the
major players in a constantly changing market.”
About FTS
FTS (LSE: FTS) is a leading provider of billing, customer care
and policy control solutions for communications, content and
service providers. By analyzing events from a business standpoint
rather than just billing them, FTS allows providers to better
understand their customer base and leverage business value from
every event and interaction. FTS deploys its full range of
end-to-end, stand-alone and add-on telecom billing solutions to
customers in over 40 countries and has implemented solutions in
wireless, wireline, cable, content and broadband markets including
multiple cross-network installations. Serving the evolving needs of
both traditional and next generation service providers, the
company’s operations comprise four international R&D locations
and strategically-located sales support offices worldwide. For more
information please visit http://www.fts-soft.com/.
About Steria
Steria delivers services based on new technologies that enable
administrations and companies to improve their efficiency and
profitability. Thanks to the excellent knowledge of its clients'
business, its expertise in information technology, and the
outsourcing of corporate processes, Steria takes on board the
challenges of its clients and helps them to develop innovative
solutions to face them. Through the collaborative approach of the
board, Steria works with its clients to transform their
organization, enabling them to focus on what they do best. The
19,000 employees at Steria, in 16 countries, look after the
systems, services and processes that make today's world go around,
thereby having an impact on the lives of millions of people every
day.
Steria was founded in 1969 and has offices in Europe, India,
North Africa and South-east Asia. The group achieved a turnover of
1.8 billion Euros in 2008. 16.5 % of its capital is held by its
employees. Steria is quoted on the Euronext Paris stock exchange
and its headquarters are located in Paris. www.steria.com.
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