FSA Fines Barclays GBP7.7 Million For Investment Advice Failings
January 18 2011 - 5:50AM
Dow Jones News
The Financial Services Authority or FSA has fined Barclays Bank
PLC (BARC.LN), GBP7.7 million for failures in relation to the sale
of two funds, and said Barclays will contact customers and pay
redress where appropriate.
MAIN FACTS:
-Between July 2006 and November 2008 Barclays sold Aviva's
Global Balanced Income Fund and Global Cautious Income Fund to
12,331 people with investments totalling GBP692 million.
-However, there were a number of serious failings in the way the
funds were sold. These include:
-* Failing to ensure the funds were suitable for customers in
view of their investment objectives, financial circumstances,
investment knowledge and experience;
-* Failing to ensure that training given to sales staff
adequately explained the risks associated with the funds;
-* Failing to ensure product brochures and other documents given
to customers clearly explained the risks involved and could not
mislead customers; and
-* Failing to have adequate procedures for monitoring sales
processes and responding promptly when issues were identified.
-The FSA's investigation revealed that even though Barclays had
itself identified potentially unsuitable sales as early as June
2008, it did not take appropriate and timely action.
-During the investigation Barclays continued to carry out a past
business review to evaluate the suitability of the sales of both
funds
-As a result Barclays has already paid GBP17 million in
compensation and the FSA estimates up to GBP42 million further
could be paid to customers who received unsuitable advice.
-The fine is the highest fine imposed by the FSA for retail
failings.
-By Razak Musah Baba, Dow Jones Newswires; 44-20-7842-9275;
razak.baba@dowjones.com