IRVINE, Calif. and AUSTIN, Texas, Oct. 23,
2017 /PRNewswire/ -- Today loanDepot announced an agreement
with OJO Labs, Inc. to act as the mortgage provider at the launch
of their machine-powered assistant known as "OJO." By matching
OJO's leading AI technology with loanDepot's digital lending
platform, melloTM, the combined offering will allow
house hunters to access real estate and mortgage information, and
get pre-qualified, through an entirely digital, mobile-first
experience.
"The modern consumer begins their home search journey online and
often several months ahead of when they expect to buy," said
Anthony Hsieh, loanDepot CEO and
Chairman. "Knowing when and how to introduce a digital
mortgage pre-qualification process during that journey is key to
delivering a better experience. OJO's focus on developing
predictive insights, specific to each individual, will allow us to
do just that."
By creating a first-of-its-kind consumer digital experience for
real estate and mortgage, the combined solution is expected to be a
powerful tool for local real estate agents and loan officers as
they service today's consumers, including the millennial
homebuyers. Both OJO and loanDepot understand the need for
experienced professionals with local knowledge, and are committed
to developing digital tools that help these professionals thrive as
consumer behavior continues to evolve.
Powered by a proprietary artificial intelligence platform
combining the best-in-class machine learning techniques, real time
data training, and human experts, OJO was built to meet consumers
wherever they are in the home buying journey by delivering micro
experiences that are personalized and provide immediate value.
"During our search for a mortgage partner it was clear that
loanDepot invests in technology and focuses on the customer
experience in a way many others do not. We are excited to
work together to continually develop processes and tools that drive
value for real estate agents and loan officers," said John Berkowitz, co-founder of OJO Labs.
loanDepot has invested more than $80
million creating the mello technology platform. It enables
the company to integrate powerful technology, such as OJO, into its
intuitive, web-based customer portal and a state-of-the-art, mobile
point-of-sale system – creating a fully-digital mortgage loan
application experience.
"When we began developing mello more than two years ago, we knew
having proprietary technology would be integral to partnering with
others who were developing cutting-edge technologies and new
customer experiences," Hsieh added. "Our launch with OJO Labs
is a perfect example of this."
In September, Realogy Holding Corp. entered into an agreement
with OJO Labs, Inc. to provide its leading-edge, machine-powered
OJO assistant to real estate brokers across select markets
affiliated with Realogy's renowned consumer brands, including
Better Homes and Gardens® Real Estate, CENTURY 21®, Coldwell
Banker®, Corcoran®, ERA®, and Sotheby's International Realty®.
The announcement coincides with the Mortgage Bankers
Association's annual convention where real estate finance
professionals meet to keep abreast of the latest industry trends
and news. This year's event is held Oct.
22-25 in Denver.
About loanDepot
loanDepot is the nation's fifth largest retail mortgage lender and
second largest nonbank consumer lender. The company was the first
nonbank lender to offer home, personal, and home equity loans. In
2017, the company surpassed $110 billion in funding in
just seven years since its founding. NMLS # 174457
About OJO Labs, Inc. OJO Labs is on a mission to
fundamentally improve the way people make their most important
decisions through the fusion of machine and human intelligence. The
company developed a unique, AI-based technology that can conduct
text conversations with consumers at scale. By combining natural
language understanding with data and personalization, the product
allows for consumers to deeply engage in a purchase process prior
to interacting with a salesperson. OJO Labs is backed by the two
most active VC firms in Texas and was recently recognized
as an Austin A-List and 50 On Fire winner. The OJO team has decades
of combined experience scaling businesses together and has deep
experience in engineering, data science, product development and
operations.
Media Contact for
loanDepot:
|
Media Contact for
OJO Labs:
|
Lara
Wyss
|
Christine
Dwiggins
|
949-652-1142
|
415.595.8787
|
lwyss@loandepot.com
|
christine@ojolabs.com
|
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SOURCE loanDepot