NEW
YORK, March 21, 2024 /PRNewswire/
-- Carbyne today announced that South Florida's North Miami Beach Police Department (NMBPD)
has selected Carbyne APEX to provide rich media data to its
call-handling system. This decision marks a significant advancement
in the City's commitment to protecting its community using
state-of-the-art technology.
Carbyne's APEX emergency response system is a cutting-edge
technology that revolutionizes traditional emergency call handling.
It empowers the NMBPD with rich media capabilities, allowing
officers and dispatchers to receive and share real-time video,
images, and texts during citizen calls. This enhancement not only
speeds up response times but also provides first responders with
critical information before arriving at the scene.
"We are committed to ensuring the safety and well-being of our
community," said Commander Nichole
Camacho of the North Miami
Beach Police Department. "Implementing Carbyne's APEX system
is a game-changer for us. It allows for more efficient and
effective communication with the public, ensuring we have the right
information to respond quickly and accurately."
Acting Chief Nelson Camacho
shared his excitement about the new system, "The implementation of
Carbyne's Apex is a leap forward in our quest to keep our community
safe through efficient and effective communication. This technology
aligns perfectly with our commitment to leveraging innovation for
public safety. It's not just an upgrade; it's a transformation in
how we connect with and protect our community. We are excited to
see how this next-level technology will enhance our capabilities in
real-time emergency response."
The integration of APEX into the NMBPD's phone system is a part
of the Department's ongoing efforts to adopt innovative
technologies that enhance public safety. The new system will enable
dispatchers and responders to make informed decisions, thereby
improving the overall emergency response and support provided to
the community.
Amir Elichai, CEO of Carbyne, expressed his enthusiasm for the
partnership, stating, "We are thrilled to collaborate with the
North Miami Beach Police
Department. Our mission at Carbyne is to provide advanced emergency
communication solutions to empower first responders. The
integration of Apex in NMBPD is a significant step towards
enhancing public safety and showcases how technology can bridge the
gap between emergency services and the community."
Carbyne's APEX solution aligns with the Department's mission to
leverage advanced technology for better policing and community
service. "Our goal is to be at the forefront of public safety
technology. With APEX, we're not just upgrading our system; we're
transforming the way we interact and assist our citizens in times
of need," added Commander Camacho.
About Carbyne:
Carbyne (Headquartered in New York, NY) is a leading global provider of
cloud-native mission-critical contact center solutions. Carbyne is
one of the largest rich-data providers for emergency response
centers, delivering over 250M data
points per year, all in a unified platform. Our technologies enable
emergency contact centers and select enterprises to connect with
callers as well as connected devices via highly secure
communication channels without needing to download a consumer app.
With a mission to redefine emergency collaboration and connect the
dots between people, enterprises, and governments, Carbyne provides
a unified cloud-native solution that provides live, actionable data
that can lead to more efficient and transparent operations and
ultimately save lives. With Carbyne, every person counts. Learn
more at www.carbyne.com
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SOURCE Carbyne
