FlightHub introduces Cancel for Any Reason offering, providing enhanced flexibility and peace of mind to travellers in Canada and the US
June 27 2024 - 7:00AM
Business Wire
New travel offering allows travellers to cancel their trips with
ease, ensuring greater confidence and convenience for every
journey.
FlightHub™, a Momentum Ventures subsidiary and leading North
American online travel agency has announced the launch of a new
Cancel for Any Reason (CFAR) offering, in partnership with Cover
Genius, the global insurtech for embedded protection. The new CFAR
offering, powered by Cover Genius’ award-winning global
distribution platform XCover, will provide customers peace of mind
knowing they can quickly and easily receive refunds if plans
change, and they need to cancel their flight for any reason.
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According to a recent analysis of the top 10 international
itineraries from FlightHub, this new offering costs 40 per cent
less than the next fully refundable fare elsewhere.
Accessible refundable coverage with just a few clicks
FlightHub customers can now add CFAR to their booking at
checkout. This addition allows customers in Canada and the US to
cancel their trip for any reason up to 48 hours before departure
and receive up to 100 per cent of the booking cost back with no
documentation or proof required. Additionally, if travellers are
unsure about purchasing the CFAR offering when booking their
tickets, they can purchase the CFAR option up to 24 hours after
booking through FlightHub’s website. With XCover, FlightHub
customers can submit a claim within minutes from anywhere in the
world. Refunds are quickly paid out in more than 90 currencies and
XCover also offers 24/7 claims submissions in over 40
languages.
“Booking a vacation without the option to cancel can be risky,
but many refundable fares are out of the budget for North
Americans. With our new CFAR offering, travellers can book
vacations with even more confidence knowing that their travel
investment is safeguarded,” says Christina Allen, VP of
Partnerships at FlightHub. “This new offering helps advance our
unwavering commitment to enhancing the travel experience, offering
solutions to help solve our customers' travel pain points.”
“We’re excited to partner with FlightHub to introduce a CFAR
option so customers can easily and quickly get up to 100 per cent
of flight costs back if they need to cancel, for any reason,” said
Kyle Keogh, Chief Business Officer, Americas at Cover Genius. “Our
research shows the global travel sector is seeing higher demand and
satisfaction with CFAR. 60 per cent of travellers are highly likely
to book airfare when given the option to purchase CFAR, that number
goes down to 48 per cent when the offered protection requires them
to provide documentation (such as a doctor’s note or evidence of
transport interruption) when submitting a refund request. By
providing our merchant partners with innovative travel offerings
like CFAR, they can better meet the evolving needs of today’s
travellers who desire a quick resolution when something goes
wrong.”
About FlightHub
FlightHub™, a Momentum Ventures subsidiary, is a leading North
American online travel agency (OTA) based in Montreal, Canada.
FlightHub proudly serves millions of Canadians each year, enabling
more people to visit new places and explore new cultures.
FlightHub's goal is to offer travellers the most affordable
flights, optimal itineraries, and exceptional customer service. The
leading online travel agency (OTA) believes that broadening travel
possibilities and connecting people across borders increases human
consciousness, reduces fear, and inspires positive change. Founded
in 2012, FlightHub has facilitated more than 30 million
connections.
For more information, please visit:
https://www.flighthub.com/
About Cover Genius
Cover Genius is the global insurtech for embedded protection.
Through XCover, its award-winning global distribution platform, it
protects the customers of the world’s largest digital companies
with seamless, end-to-end experiences. Licensed or authorized in
over 60 countries and all 50 US States, the insurtech enables
partners to embed and sell multiple lines of insurance and other
types of protection, resulting in an industry-leading post-claims
Net Promoter Score (NPS) and more than 30 million happy customers.
For more information, visit covergenius.com.
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Genius global-comms-team@covergenius.com