Paubox Improves HIPAA Compliant Text Messaging with Attachment Support
June 28 2024 - 9:10AM
Business Wire
Paubox, a leader in HIPAA compliant email and texting solutions,
proudly announces a significant enhancement to Paubox Texting: the
ability to send attachments. This new feature allows healthcare
providers to securely include documents, images, and other files in
their text communications, adhering to the strictest HIPAA
compliance standards.
“With attachment support in Paubox Texting, healthcare providers
can now send essential documents and information securely via text
message,” said Hoala Greevy, CEO of Paubox.
Paubox Texting, a HIPAA compliant text messaging API, now offers
a way for healthcare providers to send and receive necessary
documents without requiring recipients to download third-party
applications or use passcode-protected portals. Paubox’s encryption
ensures that all text messages and attachments meet HIPAA standards
for protecting patient information.
Attachment support in text messaging addresses a pressing need
in the healthcare industry. Due to HIPAA compliance concerns,
healthcare providers have often been hesitant to use text messaging
to send documents like test results. This new Paubox feature
alleviates these concerns, allowing healthcare providers to benefit
from the convenience and efficiency of text messaging without
compromising patient privacy and data security.
Studies indicate that patient engagement rates average 90% when
text messages are used to communicate. HIPAA compliant attachment
support further improves text messaging in healthcare by:
- Reducing appointment no-shows with timely reminders and
necessary documents
- Keeping patients informed with health notifications, treatment
updates, and educational materials
- Improving payment rates and treatment adherence by sending
billing statements and care instructions
- Enhancing patient compliance with medication schedules by
providing detailed instructions and reminders
Patients can easily receive and view attachments without the
need to download third-party applications or access
passcode-protected portals.
Paubox Texting supports both iPhone and Android devices,
ensuring accessibility for a wide range of users. By incorporating
attachment support, Paubox Texting helps healthcare professionals
streamline patient communication, providing a more efficient and
personalized level of care.
“Our goal is to make healthcare communication
as accessible as possible, while rigorously maintaining the privacy
and security standards mandated by HIPAA,” said Greevy.
To learn more about Paubox Texting and how it can benefit your
healthcare organization, visit
https://www.paubox.com/products/paubox-texting.
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