Mitel’s Virtual Care Collaboration Service Wins 2024 “Virtual Workspace Platform of The Year” Award From RemoteTech Breakthrough
June 28 2024 - 2:00PM
Business Wire
Annual awards program recognizes innovation in
the global remote technology industry
Mitel®, a global leader in business communications, today
announced its Virtual Care Collaboration Service (VCCS) has been
named “Virtual Workspace Platform of the Year” in the 5th Annual
RemoteTech Breakthrough Awards conducted by RemoteTech
Breakthrough, a leading independent market intelligence
organization that evaluates and recognizes standout technology
companies, products, and services empowering remote work and
distributed teams around the globe.
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Mitel’s Virtual Care Collaboration
Service (VCCS) has been named 2024 Virtual Workspace Platform of
The Year by RemoteTech Breakthrough. (Graphic: Business Wire)
Mitel’s VCCS empowers patient-centric care by delivering a
complete turn-key virtual telehealth solution between healthcare
professionals, patients, and their family members. By leveraging
modern browser-based technologies, VCCS delivers easy-to-use
e-consultations that require no software downloads. It offers a
multimodal experience that includes encrypted voice and video
communication, rich chat, screen sharing, and secure file sharing
without being tied to any specific technology model.
For frontline healthcare workers, VCCS streamlines corresponding
workflows, including patient monitoring, scheduling, and secure
medical record system access, through key integrations backed by
robust protocols. Images and notes can be recorded and stored with
a patient's consent, providing helpful information for ongoing
diagnostics and follow-up care. This helps optimize clinical work
plans, staff productivity, and patient outcomes.
"We are thrilled to receive this recognition for VCCS," said
Martin Bitzinger, Senior Vice President, Product Management at
Mitel. “Whether implemented on-premises, in a private or public
cloud, or a hybrid environment, VCCS is designed to fully leverage
modern communication solutions to deliver flexible and accessible
patient-centered care. Combined with extensive healthcare-specific
integrations and multimodal capabilities, it allows hospitals,
clinics, and care facilities to deliver seamless and secure virtual
communication while fostering enhanced collaboration."
The mission of the annual RemoteTech Breakthrough Awards program
is to conduct the industry’s most comprehensive analysis and
evaluation of the top technology companies, solutions, and products
in the remote technology industry today. This year’s program
attracted thousands of nominations from over 15 different countries
throughout the world.
“VCCS streamlines clinical access and allows healthcare teams to
work more efficiently by orchestrating and digitizing routine
procedures, reducing overhead costs and adoption friction. In our
modern healthcare environment, providers face numerous challenges
that compromise the quality of patient engagement, from cost
constraints to communication barriers,” said Bryan Vaughn, Managing
Director of RemoteTech Breakthrough Awards. “By prioritizing
patients and leveraging technology, VCCS redefines remote
healthcare engagement and ensures providers deliver high-quality,
specialized care regardless of geographical constraints. We're
proud to award Mitel with 'Virtual Workspace Platform of the
Year!’”
Related Materials
Media Release: Mitel expands availability of Virtual Care and
Collaboration Service to enable better patient-centric care Blog:
Why On-Premises UC Is Vital for Healthcare Organizations
About Mitel
A global market leader in business communications powering more
than two billion business connections, Mitel helps businesses and
service providers connect, collaborate, and provide innovative
services to their customers. Our innovation and communications
experts serve business users in more than 100 countries. For more
information, go to www.mitel.com and follow us on LinkedIn and X
@Mitel.
About RemoteTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and
recognition platform for global technology innovation and
leadership, the RemoteTech Breakthrough Awards program is devoted
to honoring excellence in technologies, services, companies and
products that empower remote work and distributed teams around the
globe. The RemoteTech Breakthrough Awards program provides a forum
for public recognition around the achievements of technology
companies and solutions in categories including messaging &
communication, project management, virtual events, team
collaboration, virtual offices, collaborative design and more. For
more information visit RemoteTechBreakthrough.com.
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Mitel Public Relations Email: pr@mitel.com