CC’s Coffee House Launches New Mobile App with Paytronix Guest Engagement Technology
July 08 2024 - 9:00AM
Paytronix, the leader in guest engagement for restaurants and
convenience stores, today announced that CC’s Coffee House®,
Louisiana's favorite Specialty Coffee House, has launched a new
mobile app that modernizes the entire guest experience, from
initial engagement to ordering, payment and rewards. The new app
syncs with CC’s® Paytronix-powered loyalty program and transforms
the guest’s mobile experience. The more easily updated and fully
personalized mobile program will help CC’s meet guests where they
live.
“This is a significant improvement for our brand,” said Celton
Hayden Jr., CEO and President of CC’s Coffee House. “Having the
ability to offer our guests an even more personalized experience
amplifies our ability to stay true to our mission: to serve
everyone better than anyone else.”
CC’s Coffee House can dynamically update and change the content
and visuals in the new app anytime to showcase new menu items,
limited offers and discounts, or seasonal branding and promotions
using the easy Paytronix self-service publishing tool, Mobile
Experience Builder. This enables CC’s to publish content in real
time to its mobile app, without heavy, ongoing investment in custom
mobile app design and development.
Upgrading and maintaining the app is easy for CC’s, which chose
the Paytronix white-label app to leverage all of the latest
features in a new, modern CC’s Coffee app. Guests can order, make
payments, and access the My CC’s Rewards™ loyalty program, and have
access to up-to-date information, including announcements and
LTOs.
CC’s marketing can now leverage the app to engage directly with
guests, right on their smartphone, with hyper-personalized messages
and promotions. Geofencing tools can even be used to alert guests
about store-specific promotions and messages.
“CC’s Coffee House launched a powerful new app that brings new
levels of control over branding, promotions and the whole guest
experience,” said Stefan Kochi, CTO & Head of Product,
Paytronix. “By leveraging the Paytronix Mobile Experience Builder
as a self-service portal, any new idea for a new drink, menu item
or promotion can be implemented in real-time. Technology is never a
barrier between the brand and guest.”
About CC’S Coffee HouseWith more than 40
locations across Louisiana, Mississippi, and Texas, CC’s Coffee
House has roots firmly planted in the communities it serves.
Friendly and knowledgeable baristas provide genuine service,
unsurpassed value, and top-quality products for guests. Stop in or
drive through for signature favorites such as the Mochasippi®,
Espresso No. 22®, and more. For more information, visit
CCsCoffee.com.
About PaytronixPaytronix is the leader in
Digital Customer Engagement for restaurants, convenience stores,
and other retailers who seek to build lasting guest relationships.
Paytronix continually advances digital guest engagement by
developing technologies that uncover new insights about guest
attitudes and behaviors that create brand preferences. For more
information visit Paytronix.com.
Media Contact:Calen McGeePaytronix
Systems, Inc.ctanowitz@paytronix.com646-957-7758
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/72116b56-41a2-4223-b41b-7b52c2e88d68