The combination of Qtrac's queue management
software and Infax's digital systems will provide a unique and
powerful solution to the judicial sector
VALENCIA, Calif., July 10,
2024 /PRNewswire/ -- Qtrac®, a world-leading provider
of queue management and appointment scheduling systems, and Infax,
the pioneer and leading provider of a range of signage and
wayfinding solutions specifically designed for courthouses, today
announced an exclusive strategic partnership.
With the integration of Qtrac's software, Infax will add virtual
queuing and appointment scheduling to its portfolio of products and
services. Their new product offering will be co-branded as
QueueCall powered by Qtrac and will not only direct people but also
efficiently manage their movement and help streamline service
operations.
"For more than 50 years, Infax has been dedicated to helping our
clients improve the visitor experience to their facilities and
effectively and quickly communicate important information to
visitors and staff," said Jana
Lattimore, executive vice president at Infax. "We are
excited about this exclusive partnership and look forward to
working with Qtrac to deliver to our clients a robust queue
management platform that will seamlessly integrate queuing and
appointment scheduling into the Infax Suite."
The partnership will primarily serve judicial agencies across
the United States and Canada. By combining Infax's established
presence in courthouses with Qtrac's innovative software, the
companies aim to revolutionize the way courts manage their
day-to-day operations. In addition to a more integrated and
streamlined service experience with enhanced navigation and
communication within courthouses, judicial agencies will see
improved operational efficiency through better management of foot
traffic and reduced wait times.
"Our partnership with Infax represents a significant step in
expanding Qtrac's ability to meet the evolving needs of judicial
agencies with high-quality, reliable and forward-thinking
solutions," said Lorenzo Brizzi,
Qtrac's partnership director. "It also supports our mission to
revolutionize customer service experiences across various sectors
with innovative and effective queue management solutions."
Moving forward, the partnership will target customers beyond the
judicial sector that require robust queue management and
appointment scheduling solutions, potentially expanding into
municipal services, government offices and other public sector
entities where efficient service delivery is critical.
For more information about the Infax QueueCall module, powered
by Qtrac, please contact Infax Sales at 678-533-4035 or email
sales@infax.com.
About Qtrac®
Qtrac® provides queue management systems to companies of all
sizes and across many different industries around the world. Its
virtual queuing technology enhances the customer experience by
focusing on the way people interact with businesses in order to
eliminate lines, increase sales and improve service. Qtrac helps
organizations improve their operations by improving the customer
journey. More information is available at qtrac.com.
About Infax, Inc.
Infax provides highly scalable digital signage and wayfinding
solutions designed for the judicial and transportation markets. Its
innovative software solutions and services help enhance the visitor
experience in courthouses, airports and transportation stations.
Infax is dedicated to helping its clients effectively communicate
with the people it serves. For more information, please visit
www.infax.com.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/qtrac-and-infax-announce-exclusive-partnership-302192765.html
SOURCE Qtrac