New HireVue Report Shows Growing Acceptance of AI in Hiring Among Candidates and HR Leaders
July 11 2024 - 8:00AM
HireVue, the pioneer and global leader in Human Potential
Intelligence, today announced the results of a new AI survey that
asked 3,100 workers and 1,000 HR professionals in the U.S. and the
U.K. to share their perspectives on how artificial intelligence is
used in hiring. The responses demonstrate changing perceptions
about the fairness of AI tools, with sixty-four percent of
candidates saying they are the same or better than humans at
treating applicants fairly, and sixty-seven percent of HR leaders
saying artificial intelligence is the same or better at finding
well-qualified applicants.
“It’s always been important for candidates to understand how
they’re being evaluated in the hiring process, but the widespread
use of AI-backed tools makes it even more critical that companies
are transparent about how decisions are made,” said Dr. Lindsey
Zuloaga, Chief Data Scientist at HireVue. “Leaders who err on the
side of clear explainability about how AI is used will reap the
benefits of these new technologies without sacrificing applicant
satisfaction or causing undue concern about fairness.”
Ensuring candidates are comfortable with AI in hiring is
critical for companies that want to protect employer brand
perceptions while also seeing efficiency and fairness benefits.
Forty-one percent of leaders already using AI say they are more
productive, and seventy percent of HR leaders say they are
currently using or plan to use AI for hiring in the next year.
From Fear to FOMO: HR Leaders Go Rogue with Generative
AI at Work
As more vendors rush to incorporate AI into their products,
consumers need clear answers to questions about ethics, data
authenticity, and regulation. An established record of legal
compliance should be the deciding factor for businesses eager to
unlock the benefits of new hiring technologies, and companies need
to act fast with guidelines around their use. Forty-two percent of
HR professionals report waiting for corporate guidelines to allow
GenAI. However, thirty-three percent admit to implementing AI like
ChatGPT before getting corporate approval.
“Customers need to be wary of lofty promises from new AI vendors
as startups rush to capitalize on the current hype led by
generative AI. Hiring is a high-stakes domain, and talent teams
should prioritize partnering with companies that validate their
claims with audits and fairness documentation,” said Dr. Zuloaga.
“Remember, these tools are remarkable, not magic. Be wary of anyone
overpromising results without the ability to back up their
claims.”
Other notable insights from the report include:
HR Professionals' Perceptions of AI
- 73% say they trust AI systems to make candidate
recommendations.
- 66% have a more positive attitude towards AI in the workplace
compared to one year ago.
- 1 in 3 have implemented some AI, like ChatGPT, before getting
corporate approval.
Workers' Perceptions of AI
- 49% believe AI could help the issue of bias and unfair
treatment in hiring.
- 25% say they believe AI will ultimately help more than it
hurts.
- 3 in 4 workers are opposed to AI making the final hiring
decisions.
Download the full 2024 Global Guide to AI in Hiring.
About HireVue
Human Potential Intelligence is the future of hiring—enabling
organizations to elevate the hiring conversation from evaluating
candidates’ credentials to understanding what they are capable of.
HireVue’s deep expertise in science, AI, and data helps companies
understand candidates’ unique skills and potential to match them to
jobs where they can excel today, while also suggesting their path
to the future. Serving over 1,150 pioneering customers around the
globe, including over 60% of the Fortune 100, HireVue has hosted
more than 70 million video interviews and 200 million chat-based
candidate engagements.
HireVue Social Networks
X: www.twitter.com/HireVue
LinkedIn: www.linkedin.com/company/hirevue
Facebook: www.facebook.com/HireVue
YouTube: www.YouTube.com/user/HireVue
Instagram: www.instagram.com/hirevue/
Threads: https://www.threads.net/@hirevue
- The 2024 Global Guide to AI in Hiring
Emma Ferns
HireVue
press@hirevue.com