Innovative technology enables direct document
transfers and case updates, expanding the AAA-ICDR's
API Library
NEW
YORK, July 11, 2024 /PRNewswire/ -- The American
Arbitration Association® (AAA®) and its
international division, the International Centre for Dispute
Resolution® (ICDR®), today announce the
launch of new application programming interfaces (APIs). These APIs
enable parties with multiple cases to streamline case
administration by efficiently sending and receiving documents,
filing new cases, and tracking case-related activities.
Application programming interfaces allow different software
programs to communicate and share data. The American Arbitration
Association-International Centre for Dispute Resolution®
developed its first API to enable mass arbitration advocates to
file case documents and receive updates directly. It is extending
this capability to all parties filing multiple cases. "We were very
interested in testing across diverse parties to ensure neutrality
and that we could provide the services to all parties at no cost,"
said Frank Rossi, AAA executive vice
president and chief operations and revenue officer.
For firms that do not have robust technology resources, the
AAA-ICDR is partnering with LexPipe, which will provide third-party
API installation and training. This free API support service aligns
with the AAA-ICDR's mission to streamline and enhance the dispute
resolution experience through technological innovation.
The American Arbitration Association-International Centre for
Dispute Resolution's new APIs include one for panelist appointment
data, which will provide details on panelists and their appointment
dates, and another for case status changes, offering real-time push
notifications on case update information. "Both APIs were developed
based on customer requests and user feedback," said Diana Didia, AAA senior vice president and chief
information and innovation officer.
By expanding its API capabilities, the AAA-ICDR reinforces its
position as a leader in dispute resolution, embracing technology to
improve legal processes and support its commitment to providing
fair, efficient and effective justice.
For more information, please visit www.adr.org.
About the American Arbitration Association
The not-for-profit AAA is the leading alternative dispute
resolution (ADR) service provider. It
has administered more than eight million ADR
cases since its founding in 1926. With offices throughout
the United States and Singapore, the AAA provides organizations of
all sizes in virtually every industry with ADR services and
products. For more information, visit www.adr.org.
About the International Centre for Dispute Resolution
The International Centre for Dispute Resolution is the
international division of the AAA and the largest international
provider of dispute resolution
services. Established in 1996, the ICDR
serves parties from over 100 countries with multilingual staff
experienced in international dispute resolution proceedings and a
roster of over 725 arbitrators and mediators. For more information,
visit www.icdr.org.
About ODR.com and Mediate.com (Resourceful Internet
Solutions)
ODR.com, an AAA company, is the global leader in
online dispute resolution. It serves courts, universities,
businesses of all sizes and governmental agencies at all levels.
ODR.com offers a proven, secure and scalable online dispute
resolution platform, which is used by more than 200 dispute
resolution partner organizations worldwide, including the
International Monetary Fund, the International Committee of the Red
Cross and NASA. Since its establishment in 1996, Mediate.com has
been the world's foremost mediation website, offering an extensive
repository of dispute resolution resources. The site provides
online mediation courses through MediateUniversity.com and hosts
the most widely utilized directory of global mediators.
Media Contact:
Michael
Clark
American Arbitration Association
+1.212.716.3978
clarkm@adr.org
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SOURCE American Arbitration Association