Partnership with Proveer at Northgate helps patients, residents
receive uninterrupted care
PLANO,
Texas, July 16, 2024 /PRNewswire-PRWeb/
-- Heart to Heart Hospice, which operates five locations in
the Houston area, was among the
many healthcare providers severely impacted when Hurricane Beryl
made landfall along the Texas
coast last week. All the Heart to Heart Hospice sites lost
electrical power, as well as internet and cellular-based
communications service. Among these was the Heart to Heart Hospice
House and its host facility, Proveer at Northgate Senior Living
Care, in the Cypress area of the
metroplex.
"It has been amazing to see the level of
collaboration, compassion, and commitment from these teams that has
allowed us to continue serving patients and families across the
entire Houston area."
Immediately following the storm, the Heart to Heart and Proveer
teams began working together to quickly restore emergency generator
power, helping to ensure that patients and residents received care
during the power outages and that all basic, needs-based functions
continued uninterrupted.
"It has been amazing to see the level of collaboration,
compassion, and commitment from these teams that has allowed us to
continue serving patients and families across the entire
Houston area," said Nick Robinson, Heart to Heart Hospice's Regional
Vice President of Operations. The Heart to Heart Hospice House is a
13-bed inpatient environment focused on providing end-of-life care
for critically ill patients.
Host facility Proveer at Northgate is a 60-bed assisted living
and memory care community that specializes in personalized care
plans, 24/7 assistance with daily living activities, and
individualized memory care programs designed to enhance cognitive
function and quality of life.
"The extended power disruptions caused by Beryl put a particular
strain on healthcare providers," said Proveer Senior Living Founder
Matthew Thornton. "Dedicated team
members put personal needs aside to make sure our residents were
cared for during this emergency. Their devotion is truly
awe-inspiring and deserving of our admiration."
Robinson said the Houston Hospice House staff worked tirelessly
to admit and care for patients with critical needs, as well as
those directly impacted by the storm in need of a safe location to
continue their hospice care. "I'm extremely proud of the way our
teams have responded to the immediate challenges and ongoing
aftermath of the hurricane," he added.
Kami Styron, Director of the
Houston Hospice House, said the Heart to Heart team had ordered
additional medications and supplies in anticipation of Beryl's
arrival and additional team members came together the night before
to prepare the facility and the patients for the storm, which hit
at 4:30 a.m., knocking out power.
Operating on generator power, the staff placed fans in patient
rooms to keep air circulating and baggies of ice in patient beds to
keep them cool.
Team members from across the Houston area, with support from Heart to
Heart's home office in Plano,
worked together to make sure that water, food, medical supplies,
medications, and transport needs were met. Using available Wi-Fi
hotspots, they coordinated deliveries of supplies, including items
such as clean linens and portable air conditioners, to maintain a
sanitary and comfortable environment for patients.
"Keeping our patients safe and reassuring them and their
families has been our number one priority," said Styron. "Our staff
pulled together during this adversity to put our patients first and
provide a phenomenal level of care. They supported each other as
well, and I am grateful to be part of this group. They have made
Heart to Heart and the City of
Houston proud."
About Heart to Heart Hospice
Heart to Heart Hospice, founded in 2003, is one of the largest
private providers of hospice care in the
United States. Headquartered in the Dallas-Fort Worth
Metroplex, Heart to Heart provides a broad range of hospice
services to patients with life-limiting illnesses in 55 locations
across Texas, Michigan, and Indiana. At Heart to Heart, we understand both
the physical and emotional challenges for our patients and their
loved ones and our compassionate care team is committed to
providing them with what they need most: comfort, support, and
dignity. Learn more about Heart to Heart Hospice.
About Proveer at Northgate Senior Living Care
Proveer at Northgate Senior Living Care is a premier assisted
living and memory care community located in Cypress, Texas. With a focus on providing
compassionate and personalized care, Proveer at Northgate offers a
supportive environment for seniors with memory loss, ensuring they
receive the attention and respect they deserve. The community is
dedicated to enhancing the quality of life for its residents
through comprehensive care programs, engaging activities, and a
commitment to excellence in service. For more information, visit
Proveer at Northgate.
Media Contact
Kimberly Dellinger, Heart to
Heart Hospice, 972.517.6300, salesandmarketing@htohh.com,
www.htohh.com
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SOURCE Heart to Heart Hospice