TCN, Inc., a global leader in cloud-based contact center
solutions for accounts receivable management (ARM), healthcare
providers, enterprises, contact centers and BPOs, today announced
the successful implementation of Epic's advanced electronic health
record (EHR) system, in collaboration with The Chicago Lighthouse,
a valued client.
ST.
GEORGE, Utah, July 29,
2024 /PRNewswire-PRWeb/ -- St George, Utah, July
29, 2024 – TCN, Inc., a global leader in cloud-based contact
center solutions for accounts receivable management (ARM),
healthcare providers, enterprises, contact centers and BPOs, today
announced the successful implementation of Epic's advanced
electronic health record (EHR) system, in collaboration with The
Chicago Lighthouse, a valued client. The new system seamlessly
integrates with the client's existing infrastructure, enhancing
data exchange and streamlining workflows for improved patient
care.
"We are thrilled to have been able to work
closely with The Chicago Lighthouse on this important
implementation," said Jesse Bird,
CTO of TCN.
"We are thrilled to have been able to work closely with The
Chicago Lighthouse on this important implemetation," said
Jesse Bird, CTO of TCN. "It is
wonderful to see the immediate impact of our most recent
integration with Epic making such a positive impact for our client.
We are certain it will be beneficial for many of the organizations
we service in meeting the evolving needs of healthcare
providers."
The newly integrated EHR system offers a wide range of features
and benefits, including:
Automatic account access to the agent when receiving or making a
call. Patient account is searchable via their phone number or
account number. Agents save time through automated access. Patients
receive fast and customized care due to informed agents.
"Since implementing the new EHR system we have seen great success,"
said [Name], [Title] at The Chicago Lighthouse. "It has allowed us
to improve the quality of care we provide to our patients and has
made our operations more efficient."The TCN EHR integration is
poised to reshape the future of healthcare by streamlining medical
record management and fostering a patient-centric approach to care
delivery. For more information about TCN and its innovative contact
center solutions, visit http://www.tcn.com.
Media Contact
Spencer Peterson, TCN,
4356270223, spencer.peterson@tcn.com, www.TCN.com
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SOURCE TCN