China Eastern Airlines rolls out facilitation measures to improve "China Travel" experiences
September 09 2024 - 1:37AM
Recently, China Eastern Airlines launched its Eastern
E-Services travel facilitation series at Shanghai Pudong
International Airport, aiming to better facilitate international
passengers, baggage services and routes in the Yangtze River delta.
A Media Snippet accompanying this announcement is
available by clicking on this link.
The newly launched services include E-boarding pass, E-transfer,
Eastern 24H-transfer service, E-heart service, Efficient
declaration, Easy pass, and E-arrival card. They not only
offer a seamless, paperless experience from ticket booking and
check-in to baggage drop and customs declaration, but also make
trips more efficient and comfortable for travelers.
Passengers arriving in China on China Eastern Airlines flights
via Shanghai Pudong International Airport can easily obtain their
electronic boarding passes through the China Eastern Airlines app,
and enjoy a range of convenient services, including online customs
declaration and in-flight entry card submission.
Notably, China Eastern Airlines offers an online transit
information submission service for foreign visitors eligible for
the 24-hour or 144-hour visa-free transit, which significantly
reduces the time needed to complete entry procedures and
makes "China travel" smoother.
Additionally, China Eastern Airlines has extended the service
hours at its domestic check-in counters at Shanghai
Pudong International Airport to midnight, ensuring
24/7 availability for domestic check-in services.
In terms of baggage services, China Eastern Airlines has
introduced a Special Baggage Drop-off service on its app and
set up dedicated Special Baggage Drop-off counters at 15 major
airports across China. These counters answer inquiries about
baggage information, handle high-value and special baggage,
and sell additional baggage allowances.
Besides, China Eastern Airlines has launched a "bus + air"
combined transportation service in cities across the Yangtze River
delta, including Suzhou, Kunshan, Hangzhou, Wuxi, and Jiaxing,
providing travelers with more flexible travel options. Eligible
passengers flying to or from the Yangtze River delta on fights
operated by China Eastern Airlines or Shanghai Airlines can enjoy
free ticket changes for all airports within the region. This
service has also been extended to Sichuan, Chongqing, Guangdong,
and other regions.
Source: China Eastern Airlines
Contact person: Ms. Wong, Tel: 86-10-63074558