SmartBear Delivers Full-Stack Observability Insights for Developers with Back-end Performance Monitoring and Distributed Tracing
September 12 2024 - 8:02AM
Business Wire
BugSnag, a SmartBear solution, unveiled with
back-end performance monitoring and OpenTelemetry-native
distributed tracing for full end-to-end visibility into app
experience
SmartBear, a leading provider of software quality and visibility
solutions, has added OpenTelemetry-native performance insights and
distributed tracing as part of its BugSnag error and real user
monitoring solution. This new functionality empowers developers to
proactively identify and resolve performance bottlenecks and
systemic issues with a truly comprehensive view of application
performance, increasing responsiveness and enhancing overall
customer experience. These new capabilities are valuable for
enterprises with highly critical applications and those that
prioritize delivering exceptional user experiences, especially on
mobile and other front-end platforms where quality of interaction
is critical.
"The uniqueness of BugSnag’s new distributed tracing lies in its
true end-to-end nature, which is increasingly hard to achieve in
modern architectures today,” said Justin Collier, Senior Director
of Product Management at SmartBear. “In today’s complex,
distributed environments, ensuring seamless performance across all
layers of the application stack has become progressively
challenging. By tracing issues from the user’s application all the
way through to distributed systems and tying everything together,
BugSnag provides a complete, thorough view of an application's
performance. This is essential for developers and enterprises that
need a faster response time and want to ensure that every aspect of
the user experience is optimized."
With distributed tracing integrated into performance monitoring,
developers have a much richer, more detailed view of system
performance. Together, they provide a powerful toolkit for
maintaining and improving the performance and reliability of
complex, distributed systems. These advancements also align with
the growing enterprise demand for cost-effective, yet powerful
observability solutions that can scale with their operations.
BugSnag's approach increases observability insights to developers,
streamlining the observability process and lowering the total cost
of ownership for enterprises.
“Observability, reliability, and software quality are now
C-Suite concerns as unplanned downtime can wreak havoc on a
company's reputation and revenue streams,” said Stephen Elliot,
Group Vice President, I&O, Cloud Operations, and DevOps at IDC.
“It's now essential that development executives have complete
transparency into their digital services and understand what their
customers are truly experiencing.”
SmartBear is streamlining developer workflows by integrating
popular tools and features into intuitive solution hubs: SmartBear
API Hub, SmartBear Test Hub, and SmartBear Insight Hub. BugSnag is
transforming into SmartBear Insight Hub, integrating full-stack
observability with OTel-based distributed tracing into one
observability hub for enhanced and simplified developer
experiences.
Insight Hub will be demonstrated at SmartBear Connect Virtual,
part of the company’s annual global customer event series. Register
for the free event at: https://smartbear.com/connect/
For more information, go to: https://www.bugsnag.com/
About SmartBear
SmartBear is pioneering innovation in software quality,
embracing AI’s transformative potential. The company’s powerful
solution hubs, including SmartBear API Hub, SmartBear Insight Hub,
and SmartBear Test Hub, featuring HaloAI, give software development
teams around the world visibility and automation that provide
end-to-end quality. SmartBear is trusted by over 16 million
developers, testers, and software engineers at 32,000+
organizations – including innovators like Adobe, JetBlue, FedEx,
and Microsoft. With an active peer-to-peer community, SmartBear
meets customers where they are to help make our technology-driven
world a better place. The company is committed to ethical corporate
practices, including responsible AI that integrates accountability
and transparency across its technology stack, and to social
responsibility, promoting good in all the communities it serves.
Learn more at smartbear.com, or follow on LinkedIn, X, or
Facebook.
All trademarks recognized.
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Tracy Wemett BroadPR +1-617-868-5031 tracy@broadpr.com