EDITED Delivers Growth and Exceptional Customer Experience in 2024
December 19 2024 - 7:07AM
Business Wire
EDITED™ finishes the year with consecutive
quarters of growth, driven by a steadfast focus on enhancing
customer experience, leading to increased gross retention and high
NPS scores.
EDITED™, the leading global retail intelligence solution, is
thrilled to announce strong results rounding out the business
year.
As 2024 comes to a close, EDITED reports continued quarter over
quarter ARR growth while expanding its footprint with global
leading retail brands across the EMEA, India, and US markets. As
retailers navigate a dynamic and multifaceted landscape shaped by
evolving consumer behaviors, supply chain challenges, and intense
competition across all channels, the EDITED platform continues to
be the software of choice for top retailers. This is evidenced by
gross revenue retention well above 90% and exceptional NPS scores
40% higher than top-tier SaaS industry benchmarks.
These achievements are fueled by the company’s commitment to
creating a solution that is purpose-built for retailers and powered
by proprietary, best-in-class AI technology.
“2024 has been a year of continual evolution and customer
success for our team here at EDITED,” said Doug Kofoid, CEO of
EDITED. “These accomplishments are a testament to our unwavering
commitment to helping retailers achieve their goals, and we’re so
excited to see that reflected in these results. As we look ahead to
2025, we’re in a strong position to continue our growth trajectory
and deliver exceptional results for our customers, helping them
navigate an ever-changing retail landscape with confidence. The
evolution of our unique, AI-driven products that we are bringing to
market in 2025 has our entire team excited about the coming
year.”
With a track record of empowering apparel brands and softline
retailers with true retail intelligence, giving them a full view of
their business in the context of the market, EDITED is set to lead
the way for AI-powered, data-driven retail success in 2025 and
beyond.
About EDITED:
EDITED is the world’s leading AI-powered retail intelligence
solution that empowers brands and retailers with real-time insights
and actionable recommendations around assortment, pricing, and site
merchandising. We help retailers drive better business outcomes by
providing a holistic view that is market-informed, profit-aware,
and customer-centric. The world’s most successful brands and
retailers use EDITED’s platform to get closer to their best
customers and future-proof their business.
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